The Vodia PBX has enhanced its communication capabilities by integrating Twilio’s SMS and MMS API, allowing users to send and receive messages directly from the Vodia platform. This integration supports seamless messaging across Vodia applications, including Windows, web browsers and mobile apps. To get started, users need a Vodia PBX license, a Fully Qualified Domain Name (FQDN), a Let's Encrypt certificate and an active Twilio account. After purchasing a Twilio DID number for SMS and voice, you’ll configure the webhook settings in Twilio to direct incoming messages to your Vodia PBX. In the Vodia admin panel, input the required Twilio credentials and save your settings.
When when you log in to your Twilio account, navigate to the all-products-icon and click on phone numbers, then Buy a number. Next, type in your customer Area code and, under categories, choose SMS and Voice.
Purchase your number
Next...buy your new DID number.
Success!! Now that you have acquired a Twilio number, you can start using the Twilio SMS feature by plugging in a few values.
We will be also using the DID number in Vodia's notification settings, so keep that number handy.
Let's SMS with Vodia
Now that you've purchased your number, click on the hyperlink phone number to access the SMS settings.
Scroll down to messaging under "A Message comes in" Choose Webhook for the value https://Your PBX FQDN/recvsms
Next, we will need the Auth Password of the SMS application. Navigate "Console Dashboard" then click on the "Project info"
Project info
The project info has the user|password token we will need to supply the Vodia PBX when setting up the SMS feature; for now, copy-paste the "ACCOUNT SID" and the "AUTH TOKEN" into your notes.
Getting SMS configured on Vodia PBX
In the administration mode, navigate to Messaging|Notifications
We will need to provide the project info found on your Twilio portal, which is the (Account SID) and (Auth Token) - see above for more info.
Provider choose Twilio
Username or account (Use the Account SID)
Application token (Use Auth Token)
URL prefix for receiving messages (recvsms)
Address for pulling for sending MMS messages (Enter your FQDN) ex: https://yourvodiapbx.com
Default ANI for sending SMS messages (enter your purchased Twilio number)
Save your configuration
Let's test SMS
Now it's time to test the service.
Open up your Vodia Windows App - if you don't have the App, you can download it here. For more info on the Vodia Windows App, visit us here.
Next, on your Windows App type in a number on your Vodia App, then press the SMS chat icon to send the SMS to the recipient.
Vodia will be attending CVxExpo 2025 in Glendale, Arizona, from November 3–5. Sales Engineer Eric Altman will be on site to meet with current and prospective partners, demonstrating how Vodia’s PBX solutions can strengthen technology roadmaps for 2026. This year, Vodia highlights new integrations with ActiveCampaign, Freshdesk, HighLevel, Microsoft 365, Microsoft Presence, monday.com, and Odoo Cloud, along with enhanced call center capabilities such as agent activity dashboards, call recordings, and transcription features. Partners and attendees can schedule meetings with Eric to learn more about scalable, feature-rich, and cost-effective telecommunications solutions built for enterprises and SMBs.
Vodia Enterprise Call Analytics gives businesses comprehensive, real-time insights into every aspect of their call operations. Built natively into the PBX, it delivers live, color-coded dashboards, detailed call records, smart filtering, and exportable data. Enterprises can track key metrics such as answer rates, call volume, peak hours, talk times, and top performers, while also monitoring call quality through integrated MOS scoring. By turning call data into actionable intelligence, Vodia helps organizations optimize team productivity, improve customer experience, manage costs effectively, streamline workflows efficiently, and make smarter, data-driven decisions that contribute directly to revenue, operational performance, and long-term ROI.
AI is rapidly reshaping the healthcare landscape by improving how providers communicate, manage patient information, and deliver care. The Vodia PBX combines unified communications with HIPAA-compliant AI features such as automated appointment scheduling, transcription of patient conversations, multilingual support, and telemedicine capabilities. These tools reduce administrative workload, improve patient compliance, and ensure that critical information is accurately documented and easily accessible. From small clinics to major hospitals, Vodia’s intelligent communication platform streamlines operations, enhances collaboration between staff and patients, and ultimately helps healthcare organizations deliver faster, more efficient, and more personalized care.