Avaya SIP phone J1 Series plug and play with Vodia
Published on:
September 10, 2021
Provisioning the Avaya J179 with the Vodia phone system involves a straightforward process that enhances communication efficiency. By integrating the Avaya J179, businesses benefit from reliable performance and easy access to advanced telephony features. The process allows for customization and flexibility in configuration, ensuring the phone aligns with specific organizational needs. As businesses increasingly rely on unified communication solutions, using Avaya J179 with Vodia provides a robust framework for managing calls, enhancing collaboration and improving overall productivity, fostering a seamless connection between team members and clients alike.
Avaya J179 series phone can be provisioned to the Vodia phone system in the following deployment scenarios:
DHCP Option 66
Manual Provisioning
Peering up the Avaya J1 series phone to the Vodia extension
We will enter Avaya Phones' MAC address into the Vodia phone system. To add the MAC address to the extension simply navigate to "All Account" Extensions and then choose an extension with you which you want to pair the Avaya phone. Next, click on "Provisioning"
Below you can add the Avaya MAC address by copy-pasting into the MAC address box, or you can press the plus button + Add button, then you can enter your Avaya MAC address, manufacture and your desktop model.
This method creates a button template for the phone automatically, which you can also modify. Here's documentation on buttons
Here are the steps to provision the Avaya J179 with the Vodia phone system.
Avaya provisioning via the phone's display settings
To log into the unit, you will need to press "NO" to "Auto-provisioning now" when the phone is operational
Press Admin and enter the Administrator code 27238
Choose "IP Configuration" Scroll down to "Servers"
Enter the IP address of the Vodia PBX or the DNS of the PBX. Yu can choose between HTTPS or HTTP
The phone will reboot and provision to the phone system
Avaya Web Interface provisioning
Enter the Avaya J1 IP address
User: admin Password: 27238
You will be presented with another page to enter a new password for the device (below).
Avaya J179 Web server
Navigate to IPv4 Configuration (Ethernet)
Under HTTPS or HTTP you can enter your Vodia phone system DNS
ConnectPlus, a fictional call center with 150 agents and 20 support team members, faced several challenges in managing its phone systems and customer interactions. The company struggled with inefficient call routing, long wait times, and inadequate reporting, especially as it relied on Microsoft Teams for internal communication. To improve operational efficiency and enhance the customer experience, ConnectPlus sought a solution that could streamline its processes across multiple devices and platforms. Integrating Vodia’s PBX with Teams provided the ideal solution, optimizing their call handling and overall communication capabilities.
Vodia Networks utilizes a distributed architecture for its communication platform, reducing the risks associated with centralized systems. Unlike single-server solutions that create a single point of failure, Vodia’s approach spreads the load across multiple servers, ensuring continuous operation even in the event of hardware or software issues. Each server operates independently with its own data, enabling quick failover and minimizing disruption. On-premise deployment options provide additional control over security and performance, while the decentralized structure enhances resilience against large-scale outages and cyber threats.
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