AT&T IP Flexible Reach is a Session Initiation Protocol (SIP) trunking service that delivers integrated access for IP PBX, TDM PBX, or Key System environments, providing potential total cost benefits through the consolidation of voice and data – one provider, single transport, and management options.
AT&T IP Flexible Reach is a Session Initiation Protocol (SIP) trunking service that delivers integrated access for IP PBX, TDM PBX, or Key System environments, providing potential total cost benefits through the consolidation of voice and data – one provider, single transport, and management options.
Easily configure these services with the Vodia IOP PBX server and provide dial tone to all your SIP desktop phones. You can connect fax using an FXS SIP device or let the Vodia IOP PBX deliver the fax straight to your customer using email.
When ordering the SIP service, it’s important that you get the IP Flex service with “SIP handoff,” which means inbound and outbound phone calls will be delivered directly via SIP and not over analog lines or PRI.
Flexible Reach SIP Trunk is now part of the Vodia SIP Trunk template. Once you have configured your, AT&T, login into your Vodia IOP device, navigate to your domain and scroll down to Trunks, Click create and select AT&T
To learn more about how to create a DID for your extension, check the Vodia management article – https://doc.vodia.com/docs/did-management
Vodia by default will send any incoming call to the DID number programmed to its respective extension, hunt group, ring group, or IVR account (e.g. Auto-Attendant), and distribute that inbound call to a specific account when the caller presses a digit to make a choice. The Vodia AT&T template does a good job of matching the correct DID number by default which makes it a great option for integrators looking for an easy reliable solution. To learn more about the Vodia IOP, visit us at https://vodia.com/products/vodia-iop-pbx-in-a-box/
SMS is cool when you can send SMS and MMS messages to customers directly from your user portal. To configure your Skyetel SMS log in to your Skyetel portal and navigate to the 3 cog wheels in the right-hand corner. Shown below, this will bring you to the API section.
Our customers actually started with us, let’s say 400 calls, about 400 calls a day. Five years later there are 3000 calls per day. The reason for that is we applied Vodia functionality to various parts of their organizations and captured all the call records that transacted through the system, and we analyzed, for them, to find the source of the calls, what areas geographically, and thus the customer was able to focus their resources in servicing those areas, reaching many more patients and many more doctors.
“Our company has been using 3CX for all our client phone systems before I got here. It has been nothing short of an absolute nightmare,” said Liz DelSignore, DTM, PCM and Technician at Hexis Consulting. “Since switching to Vodia, once the initial set up is complete (whether multi-tenant or single tenant), it has been a much more pleasant experience. Support is always there for you when you need them, and they genuinely will do everything possible to help your MSP. Being a pretty small MSP ourselves, that matters a lot – to both us and our customers. We recommend Vodia to literally every MSP that even asks about VOIP and PBX now.”
