AT&T IP Flexible Reach is a SIP trunking service that provides integrated access for both IP and TDM PBX environments. It consolidates voice and data services, simplifying operations and potentially reducing costs. When paired with the Vodia IOP PBX, this integration allows seamless management of SIP trunks, including features like fax over email or connecting traditional fax devices with an FXS adapter. To configure, you’ll need the IP Flex service with "SIP handoff" for direct SIP call routing. With Vodia's SIP trunk template, setting up AT&T Flexible Reach is streamlined, matching DID numbers to extensions or hunt groups by default, making it ideal for businesses seeking reliability and ease of use.
AT&T IP Flexible Reach is a Session Initiation Protocol (SIP) trunking service that delivers integrated access for IP PBX, TDM PBX or Key System environments. It provides potential total cost benefits through the consolidation of voice and data – one provider, single transport and management options.
You can easily configure these services with the Vodia IOP PBX server and provide dial tone to all your SIP desktop phones. You can connect fax using an FXS SIP device, or let the Vodia IOP PBX deliver the fax straight to your customer via email.
When ordering the SIP service, it's important you get the IP Flex service with “SIP handoff” - this means inbound and outbound phone calls will be delivered directly via SIP and not over analog lines or PRI.
Flexible Reach SIP Trunk is now part of the Vodia SIP Trunk template. Once you have configured AT&T, log in to your Vodia IOP device, navigate to your domain and scroll down to Trunks. Click create and select AT&T.
Enter the AT&T’s IP Flexible Reach
Name: AT&T
Enter the AT&T’s IP Flexible Reach IP address in the Domain
By default, Vodia will send any incoming call to the DID number programmed to its respective extension, hunt group, ring group or IVR account (e.g., Auto-Attendant) and distribute that inbound call to a specific account when the caller presses a digit to make a choice. The Vodia AT&T template does a good job of matching the correct DID number by default, which makes it a great option for integrators looking for an easy, reliable solution.
Vodia was excited to attend IT Expo 2025 in Ft. Lauderdale, where Sales Engineer Eric Altman connected with industry leaders such as Tommy Lee from Fanvil, Gary Harbeck from Dinstar, Spencer Lee from Telin, Sebastian Balan from Fidelity, Todd Weikle from Soar Communications, Steve Scott from Borderless.com, and Mitch Kahl from BCM One. The discussions highlighted the role of AI in business communications, Vodia’s Microsoft Teams-certified PBX, and our integration with Realtime AI via APIs. This event followed a strategic planning session with key partners to outline Vodia’s goals for 2025. We look forward to connecting with you at future events!
Vodia has integrated OpenAI’s Realtime API with its PBX, enabling real-time AI-powered hotel phone systems that enhance guest services. By leveraging natural speech processing, guests can make reservations, request services, and access hotel amenities in multiple languages - all through voice commands. This integration streamlines hotel operations, reduces staff workload, and improves guest satisfaction. Whether booking a room, ordering room service, or arranging transportation, AI-powered phone systems provide seamless communication and efficiency. Hotels can now offer personalized, automated experiences while maintaining reliable, high-quality service.
ConnectPlus, a fictional call center with 150 agents and 20 support team members, faced several challenges in managing its phone systems and customer interactions. The company struggled with inefficient call routing, long wait times, and inadequate reporting, especially as it relied on Microsoft Teams for internal communication. To improve operational efficiency and enhance the customer experience, ConnectPlus sought a solution that could streamline its processes across multiple devices and platforms. Integrating Vodia’s PBX with Teams provided the ideal solution, optimizing their call handling and overall communication capabilities.
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