AT&T IP Flexible Reach is a SIP trunking service that provides integrated access for both IP and TDM PBX environments. It consolidates voice and data services, simplifying operations and potentially reducing costs. When paired with the Vodia IOP PBX, this integration allows seamless management of SIP trunks, including features like fax over email or connecting traditional fax devices with an FXS adapter. To configure, you’ll need the IP Flex service with "SIP handoff" for direct SIP call routing. With Vodia's SIP trunk template, setting up AT&T Flexible Reach is streamlined, matching DID numbers to extensions or hunt groups by default, making it ideal for businesses seeking reliability and ease of use.
AT&T IP Flexible Reach is a Session Initiation Protocol (SIP) trunking service that delivers integrated access for IP PBX, TDM PBX or Key System environments. It provides potential total cost benefits through the consolidation of voice and data – one provider, single transport and management options.
You can easily configure these services with the Vodia IOP PBX server and provide dial tone to all your SIP desktop phones. You can connect fax using an FXS SIP device, or let the Vodia IOP PBX deliver the fax straight to your customer via email.
When ordering the SIP service, it's important you get the IP Flex service with “SIP handoff” - this means inbound and outbound phone calls will be delivered directly via SIP and not over analog lines or PRI.
Flexible Reach SIP Trunk is now part of the Vodia SIP Trunk template. Once you have configured AT&T, log in to your Vodia IOP device, navigate to your domain and scroll down to Trunks. Click create and select AT&T.
Enter the AT&T’s IP Flexible Reach
Name: AT&T
Enter the AT&T’s IP Flexible Reach IP address in the Domain
By default, Vodia will send any incoming call to the DID number programmed to its respective extension, hunt group, ring group or IVR account (e.g., Auto-Attendant) and distribute that inbound call to a specific account when the caller presses a digit to make a choice. The Vodia AT&T template does a good job of matching the correct DID number by default, which makes it a great option for integrators looking for an easy, reliable solution.
Vodia Networks has announced a strategic distribution partnership with Comms Group Global (ASX: CCG), aiming to expand the reach of its feature-rich cloud PBX solutions across APAC and EMEA. Through this collaboration, Comms Group Global will serve as an official reseller, providing businesses of all sizes with scalable, secure, and integrated telephony solutions. Customers will benefit from advanced call management features, Microsoft Teams integration, and robust security standards, while also gaining access to Comms Group’s SIP coverage in over 65 countries. The partnership enables a streamlined “one-touch” provisioning process, ensuring fast and seamless deployment for enterprises and SMEs seeking to improve efficiency and reduce operational costs.
Although many consider fax outdated, it continues to play a crucial role in sectors where compliance, confidentiality, and legal proof of delivery are non-negotiable. Healthcare providers rely on fax to meet HIPAA requirements, while industries such as finance, law, and real estate depend on it for contracts and documents that require signatures or legally verifiable transmission. Unlike email, fax offers confirmation reports that serve as proof of receipt, along with time-stamped records that hold up in legal proceedings. With Vodia’s PBX, digital fax becomes faster, easier, and more accessible than ever before, enabling users to drag and drop documents, monitor transmission progress, and receive immediate confirmations.
JavaScript IVR transforms the way businesses handle incoming calls by enabling fully customizable, intelligent phone menu systems. Unlike static IVR setups with limited, pre-defined options, JavaScript IVR allows you to create dynamic call flows that adapt in real time based on caller input, business data, or even external API integrations. This means you can route calls more efficiently, automate complex processes, and offer highly personalized experiences to your customers. Whether you want to check customer records before transferring a call, adjust menu options based on time of day, or integrate with CRM systems for instant data access, JavaScript IVR gives you the flexibility and control to make it happen - all while improving efficiency and enhancing caller satisfaction.
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