Vodia at Enterprise Connect 2025: Embracing AI and Advancing Communications
Published on:
March 26, 2025
Vodia Sales Engineer Eric Altman attended Enterprise Connect 2025 on March 18 and 19, where he connected with partners and gained insight into the future of enterprise communications. AI was the clear focus of the event, with discussions centered on agentic systems, chatbots, and generative technologies. “It was certainly the main element in the atmosphere,” Eric noted. He also shared his excitement about Vodia PBX version 69.5.6, which includes real-time AI integration with OpenAI and call transcription using the Whisper API. The event confirmed that AI is rapidly becoming a core component of modern communication platforms—and Vodia is well-positioned to lead the way.
Vodia Sales Engineer Eric Altman attended Enterprise Connect 2025 on March 18 and 19, where he had a chance to meet with Vodia partners and get a sense of where enterprise communications are headed as we near the end of the first quarter of the 21st century.
“AI is definitely the buzzword - agentic, chatbots, generative…it was certainly the main element in the atmosphere! I had a chance to hear some very interesting speakers and some fascinating keynotes. Things are moving at a rapid pace.”
John Zador, 888VoIP
“I’m excited about what we’ve accomplished with AI so far,” Eric added. “Vodia PBX version 69.5.6, the newest version of our phone system, includes important updates specifically for AI, including real-time AI integration with OpenAI and call transcriptions through the Whisper API. I believe AI is going to become a core component of the Vodia PBX, and I’m truly excited about the possibilities. This is just the start for us.”
Vodia has begun publishing a series of in-depth articles about its robust features, including a post about its REST API and another about the impeccable security of its PBX. Upcoming posts include an article about the Vodia web user portal and a spotlight on CDRs and call recording.
Joel Goldstein and Abe Landau, Telego
Vodia will soon launch its new podcast, “Vodia - Giving Voice to Our Partners.” Eric Altman will chat with Vodia partners, both MSPs and SIP providers, to chat about their companies and discuss their plans and goals. Vodia has been a staunch supporter of the channel since its inception, and the company believes the podcast is an excellent way to assist its partners with their marketing. To speak with Eric about the podcast, please contact him, ea@vodia.com, +1 (617) 861-3490, ext. 451.
About Vodia
Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux or Mac platforms. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs, for myriad third-party software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Our US headquarters are in Boston and our European headquarters are in Berlin; we also maintain offices in Beijing, Hong Kong, Nicosia (Cyprus) and Sydney, Australia. Visit Vodia on LinkedIn, X and YouTube.
Missing a call is never just a minor slip for SMBs. It can mean losing a customer for good. In today’s competitive landscape, businesses cannot afford missed opportunities. While legacy phone systems often lead to frustration and inefficiency, modern cloud solutions like Vodia PBX make it easy to stay connected anytime and anywhere. With AI powered features such as intelligent call routing, real time transcription and 24/7 availability, your customers will always reach the right person. Vodia gives SMBs enterprise grade communication without the enterprise price tag so you can protect revenue, strengthen customer trust and grow confidently.
The Vodia Enhanced Analytics Dashboard empowers call centers and enterprises to transform raw call data into clear, actionable intelligence. With real-time and historical metrics on agent performance, call volumes, abandonment rates, wait times, and routing efficiency, it delivers a complete view of communication activity across locations. These insights help identify peak traffic periods, uncover CX gaps, optimize staffing strategies, and improve service quality. By reducing missed and abandoned calls, organizations can deliver faster, more consistent support and strengthen customer loyalty.
Vodia PBX strengthens security with passkeys, giving users and administrators a secure, passwordless login method that eliminates many vulnerabilities tied to traditional credentials. Passkeys use public key cryptography, storing the private key on the user’s device and the public key on the server, making them resistant to phishing and credential theft. By reducing reliance on passwords, Vodia minimizes the attack surface in cloud environments and makes authentication simpler and more secure, while ensuring a smoother, faster login experience for all users.
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