Vodia at Enterprise Connect 2025: Embracing AI and Advancing Communications
Published on:
March 26, 2025
Vodia Sales Engineer Eric Altman attended Enterprise Connect 2025 on March 18 and 19, where he connected with partners and gained insight into the future of enterprise communications. AI was the clear focus of the event, with discussions centered on agentic systems, chatbots, and generative technologies. “It was certainly the main element in the atmosphere,” Eric noted. He also shared his excitement about Vodia PBX version 69.5.6, which includes real-time AI integration with OpenAI and call transcription using the Whisper API. The event confirmed that AI is rapidly becoming a core component of modern communication platforms—and Vodia is well-positioned to lead the way.
Vodia Sales Engineer Eric Altman attended Enterprise Connect 2025 on March 18 and 19, where he had a chance to meet with Vodia partners and get a sense of where enterprise communications are headed as we near the end of the first quarter of the 21st century.
“AI is definitely the buzzword - agentic, chatbots, generative…it was certainly the main element in the atmosphere! I had a chance to hear some very interesting speakers and some fascinating keynotes. Things are moving at a rapid pace.”
John Zador, 888VoIP
“I’m excited about what we’ve accomplished with AI so far,” Eric added. “Vodia PBX version 69.5.6, the newest version of our phone system, includes important updates specifically for AI, including real-time AI integration with OpenAI and call transcriptions through the Whisper API. I believe AI is going to become a core component of the Vodia PBX, and I’m truly excited about the possibilities. This is just the start for us.”
Vodia has begun publishing a series of in-depth articles about its robust features, including a post about its REST API and another about the impeccable security of its PBX. Upcoming posts include an article about the Vodia web user portal and a spotlight on CDRs and call recording.
Joel Goldstein and Abe Landau, Telego
Vodia will soon launch its new podcast, “Vodia - Giving Voice to Our Partners.” Eric Altman will chat with Vodia partners, both MSPs and SIP providers, to chat about their companies and discuss their plans and goals. Vodia has been a staunch supporter of the channel since its inception, and the company believes the podcast is an excellent way to assist its partners with their marketing. To speak with Eric about the podcast, please contact him, ea@vodia.com, +1 (617) 861-3490, ext. 451.
About Vodia
Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux or Mac platforms. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs, for myriad third-party software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Our US headquarters are in Boston and our European headquarters are in Berlin; we also maintain offices in Beijing, Hong Kong, Nicosia (Cyprus) and Sydney, Australia. Visit Vodia on LinkedIn, X and YouTube.
AI is rapidly reshaping the healthcare landscape by improving how providers communicate, manage patient information, and deliver care. The Vodia PBX combines unified communications with HIPAA-compliant AI features such as automated appointment scheduling, transcription of patient conversations, multilingual support, and telemedicine capabilities. These tools reduce administrative workload, improve patient compliance, and ensure that critical information is accurately documented and easily accessible. From small clinics to major hospitals, Vodia’s intelligent communication platform streamlines operations, enhances collaboration between staff and patients, and ultimately helps healthcare organizations deliver faster, more efficient, and more personalized care.
Every missed call or unresolved issue can cost your business, making agent performance critical for call center success. The Vodia Agent Activity Dashboard provides real-time insights into agent availability, queue performance, and call metrics, enabling supervisors to quickly identify performance gaps, optimize productivity, and enhance customer experience. Agents receive actionable feedback and targeted training, while teams gain the visibility needed to manage workloads efficiently and maintain high service standards. With live monitoring, historical analytics, and smart queue indicators, Vodia ensures every customer interaction is handled effectively, helping businesses stay ahead of expectations and deliver exceptional support.
Vodia participated in NoVacancy Sydney 2025, Australia’s largest conference and exhibition for the accommodation industry, showcasing its cloud PBX solutions designed specifically for hotels, resorts, and other hospitality venues. With advanced VoIP and AI-driven features, Vodia enables properties to provide guests with seamless, personalized experiences while streamlining operations, reducing costs, and boosting staff efficiency. The company highlighted its recent integration with the Shiji Property Management System (PMS) and Microsoft Teams certification, making it a versatile communication platform for both boutique hotels and multinational chains.
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