Vodia at Enterprise Connect 2025: Embracing AI and Advancing Communications
Published on:
March 26, 2025
Vodia Sales Engineer Eric Altman attended Enterprise Connect 2025 on March 18 and 19, where he connected with partners and gained insight into the future of enterprise communications. AI was the clear focus of the event, with discussions centered on agentic systems, chatbots, and generative technologies. “It was certainly the main element in the atmosphere,” Eric noted. He also shared his excitement about Vodia PBX version 69.5.6, which includes real-time AI integration with OpenAI and call transcription using the Whisper API. The event confirmed that AI is rapidly becoming a core component of modern communication platforms—and Vodia is well-positioned to lead the way.
Vodia Sales Engineer Eric Altman attended Enterprise Connect 2025 on March 18 and 19, where he had a chance to meet with Vodia partners and get a sense of where enterprise communications are headed as we near the end of the first quarter of the 21st century.
“AI is definitely the buzzword - agentic, chatbots, generative…it was certainly the main element in the atmosphere! I had a chance to hear some very interesting speakers and some fascinating keynotes. Things are moving at a rapid pace.”
John Zador, 888VoIP
“I’m excited about what we’ve accomplished with AI so far,” Eric added. “Vodia PBX version 69.5.6, the newest version of our phone system, includes important updates specifically for AI, including real-time AI integration with OpenAI and call transcriptions through the Whisper API. I believe AI is going to become a core component of the Vodia PBX, and I’m truly excited about the possibilities. This is just the start for us.”
Vodia has begun publishing a series of in-depth articles about its robust features, including a post about its REST API and another about the impeccable security of its PBX. Upcoming posts include an article about the Vodia web user portal and a spotlight on CDRs and call recording.
Joel Goldstein and Abe Landau, Telego
Vodia will soon launch its new podcast, “Vodia - Giving Voice to Our Partners.” Eric Altman will chat with Vodia partners, both MSPs and SIP providers, to chat about their companies and discuss their plans and goals. Vodia has been a staunch supporter of the channel since its inception, and the company believes the podcast is an excellent way to assist its partners with their marketing. To speak with Eric about the podcast, please contact him, ea@vodia.com, +1 (617) 861-3490, ext. 451.
About Vodia
Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux or Mac platforms. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs, for myriad third-party software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Our US headquarters are in Boston and our European headquarters are in Berlin; we also maintain offices in Beijing, Hong Kong, Nicosia (Cyprus) and Sydney, Australia. Visit Vodia on LinkedIn, X and YouTube.
Vodia support is now easier to access through the Vodia Help Center on Jira, giving partners and customers a centralized platform to submit technical support tickets, ask sales or licensing questions, and suggest new features. With a valid license key, users can open detailed requests and track their status in one place. The portal also brings together Vodia documentation, the PBX API, and the Vodia forum, making it the go-to resource for everything Vodia. Whether you're troubleshooting, planning an upgrade, or just need guidance, the Help Center is designed to streamline your experience and connect you with the right support faster.
At ChannelCon 2025 in Nashville, Vodia Sales Engineer Eric Altman engaged with MSPs and IT professionals to explore how AI is shaping the future of managed services. He emphasized that ChannelCon remains a valuable space for building strong vendor-partner relationships, especially as AI continues to dominate industry conversations. Altman noted how Vodia is helping MSPs unlock greater flexibility by combining powerful PBX features with AI-driven capabilities like dynamic call analytics, customized call flows, and automated performance reporting. He also highlighted Vodia’s recent launch of prepaid cloud instances on AWS, DigitalOcean, and Microsoft Azure, designed to streamline deployment for MSPs without infrastructure or licensing delays.
A business phone system with working hours gives companies a practical way to protect employee well-being while maintaining high service standards. With Vodia PBX, employees can set individual schedules based on their time zone, forward calls to mobile devices during working hours, and route calls after hours to voicemail, queues, or designated team members. Features like Do Not Disturb, call routing by day of the week, and presence visibility let teams manage availability without sacrificing responsiveness. Whether it’s handling peak-hour demand with call distribution or disconnecting during evenings and holidays, Vodia helps organizations support work-life balance without compromising communication quality.
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