Smart voice communication remains crucial for efficient and effective business processes, even in the era of messaging and video calls. The partnership between IONOS and Vodia offers a comprehensive and secure cloud communications system for various customer segments, including existing IONOS business customers, small-to-medium-sized companies, and software providers.
Teaming up with PromptVoice, Vodia resellers can easily deploy auto-attendant, in-queue, and on-hold audio solutions at scale, opening doors to new, profitable, and recurring earnings. The on-demand recording of the Vodia-PromptVoice webinar from June 20, 2023, "Differentiate Vodia with PromptVoice’s Innovative AI Voicing Solution" explains how MSPs can provide potent Customer Experience (CX) tools through the Vodia PBX.
If you are looking for first-class Telecommunications solutions for callers and visitors, Telecom Behnke and Vodia Networks make it possible with the announcement of their technology partnership. Both Behnke and Vodia have extensive experience and expertise in the development and deployment of communications technologies, and their partnership brings compelling telephony platforms to customers of both companies.
We are nearing the end of our tenth anniversary year, and I must say it’s been quite a year. It’s been ten years of innovation in VoIP and cloud communications, and we remain at the vanguard of the industry. We founded Vodia a decade ago with a commitment to innovative software development, and this commitment has only strengthened over the past 10 years. It is the core of what we do.
Vodia gives users the ability to dial other tenants within the system using full NANPA numbers, extensions or extension alias numbers. To access this feature, a multi-tenant license is essential; it empowers you to establish multiple tenants within the system, each resolving to its designated domain. This functionality streamlines communication and fosters an interconnected network within the Vodia Phone System, ensuring efficient and flexible calling across tenants.
A few months ago, we adopted "passkeys" technology at Vodia. Our challenge with second-factor authentication was finding reliable options for end users and since SMS and USB keys were limited, email was left as the only feasible choice. Yet, email confirmation for phone system access is inconvenient and not always available. It’s only about logging into your phone system, not Fort Knox.
We designed the Vodia phone system, the industry’s most feature-rich, on a lawful groundwork and list of requirements, both in the EU and in the USA, for processing personal data.
This comprehensive guide outlines the setup of a secure Transport Layer Security (TLS) connection between Vodia and Telnyx, emphasizing the crucial aspects of data confidentiality and integrity. By following the steps provided, users can establish a secure SIP trunk connection. This TLS connection guarantees encrypted and secure communication, enhancing data protection and privacy for your business.
The wallboard displays the current day’s information; at midnight, everything is reset to zero and another day begins. There are a few key metrics for each queue shown on the wallboard: the numbers are updated in real time, for example, and when a call comes in the number of waiting callers is automatically updated.
The Vodia PBX offers a wide array of call center codes that can streamline your operations and enhance your team's productivity. In this comprehensive guide, we'll take you through the various call center codes provided by Vodia; these codes enable you to harness the full potential of this robust communication tool. Whether you're looking to improve call handling, set up call forwarding, or you're looking to enhance your call center's performance, this guide will empower you with the knowledge and expertise needed to make the most of the Vodia PBX's call center codes.
Give Your Company the Best in Cloud Communications by Leveraging Smart Communications Services on Generative AI with the Vodia Phone System
“At Vodia we’re all about innovation, and this includes the companies with whom we partner,” said Eric Altman, Vodia Sales Engineer. “2023 is the embarkation point for a massive sea change in tech and CX, with the eruption of ChatGPT and other AI deployments, and PromptVoice is at the vanguard...We hope all of our resellers will join us for this webinar and, hopefully, discover a new way to drive increased revenue during the second half of 2023.”
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