Back to Blog
Tech

Zoho CRM Integration

Published on:

October 12, 2018

Vodia PBX offers seamless integration with Zoho CRM, enabling businesses to efficiently manage call data. This integration allows for the automatic logging of both inbound and outbound calls in Zoho CRM, providing essential information like call start time, duration, contact names, and associated accounts. Agents receive convenient pop-up notifications for incoming calls and call completion, giving them the flexibility to enter call details in real-time or at a later point. For comprehensive guidance on this integration, businesses can access the full documentation provided by Vodia.

Asad Khan

Vodia PBX can be integrated with Zoho so both inbound and outbound calls can be logged into the Zoho CRM, where the account agent can enter details for that call. Some call information, such as start time, duration, the person's name (if already in the contacts), the associated account, etc., are logged automatically. A pop-up will inform the agent of incoming calls, as well as when the call ends, so the agent has the option to enter details for the call right then or later on.

Full Documentation Available Here

Latest Articles

View All
Announcement

V70 Preview Release: A First Look at What’s Coming

The V70 preview build is now available for testing, giving partners and administrators an early opportunity to explore the updated administrator interface, improved performance from multicore media processing, cross-tenant BLF, snapshot creation and restoration, centralized remote provisioning, and updated Debian and CentOS builds. This pre-release version is intended for evaluation and feedback while we finalize the production-ready release for early 2026.

November 20, 2025
Editorial

6 + 1 Reasons Why Vodia Is the Best Phone System for Healthcare Providers

Vodia delivers a secure, scalable communication system built for HIPAA-aligned operations, AI-driven automation, and seamless integrations with tools like CallSmart and Cliniko. It streamlines scheduling, missed-call recovery, and daily workflows while supporting compliant faxing, telemedicine, and telehealth. From clinics to long-term care, Vodia strengthens staff coordination, protects patient data, and improves overall patient experience through a unified, reliable communications platform.

November 18, 2025
Editorial

US Chamber of Commerce Recommends VoIP for SMBs

The US Chamber of Commerce is encouraging small and midsize businesses to adopt VoIP systems for better efficiency, lower costs, and improved accessibility. VoIP enables communication over the internet instead of traditional phone lines, giving SMBs access to advanced tools like call analytics, automation, and AI. With integrations across CRMs and business apps, VoIP enhances customer experience and productivity while remaining scalable and cost-effective. Vodia Networks builds on this foundation, offering a secure, feature-rich PBX.

November 11, 2025