Back to Blog
Tech

Zoho CRM Integration

Published on:

October 12, 2018

Vodia PBX offers seamless integration with Zoho CRM, enabling businesses to efficiently manage call data. This integration allows for the automatic logging of both inbound and outbound calls in Zoho CRM, providing essential information like call start time, duration, contact names, and associated accounts. Agents receive convenient pop-up notifications for incoming calls and call completion, giving them the flexibility to enter call details in real-time or at a later point. For comprehensive guidance on this integration, businesses can access the full documentation provided by Vodia.

Asad Khan

Vodia PBX can be integrated with Zoho so both inbound and outbound calls can be logged into the Zoho CRM, where the account agent can enter details for that call. Some call information, such as start time, duration, the person's name (if already in the contacts), the associated account, etc., are logged automatically. A pop-up will inform the agent of incoming calls, as well as when the call ends, so the agent has the option to enter details for the call right then or later on.

Full Documentation Available Here

Latest Articles

View All
Announcement

Vodia V70: WhatsApp Business Calling and Messaging Integration

Vodia V70 integrates WhatsApp Business calling and messaging directly into the PBX, allowing businesses to manage voice and customer conversations from a single platform. With native SIP integration, WhatsApp calls are routed to extensions, queues, or IVRs without middleware, reducing complexity and eliminating the need for additional gateways. Combined with support for messaging, dashboards, alerts, and AI voice agents, V70 brings greater control, scalability, and flexibility to real-world communication environments.

March 24, 2026
Announcement

Vodia PBX V70: New Admin Interface, AI Voice Agents, and Scalable Multi-Tenant Performance

Vodia PBX V70 introduces a redesigned admin interface, multi-core scalability supporting more than a thousand concurrent calls per server, and integrated AI voice agents for both inbound and outbound communication. Reusable AI templates make automation easier to deploy, while snapshots and centralized provisioning reduce operational risk. With custom dashboards, emergency alerts, and WhatsApp Business integration, V70 provides greater control and flexibility for real-world deployments.

March 19, 2026
Announcement

The Vodia PBX Now Integrates with Jitsi Meet

The Vodia PBX now integrates with Jitsi Meet, bringing secure, self-hosted video conferencing directly into the web portal. Users can launch meetings with a single click, while built-in features like JWT-based authentication, automatic room creation tied to extensions, and controlled guest access ensure a seamless and secure experience. By combining voice and video within one system, businesses and service providers gain greater control over their communication environment, reduce reliance on external platforms, and scale more efficiently.

March 18, 2026