Tech

Zoho CRM Integration

Published on:

October 12, 2018

Vodia PBX offers seamless integration with Zoho CRM, enabling businesses to efficiently manage call data. This integration allows for the automatic logging of both inbound and outbound calls in Zoho CRM, providing essential information like call start time, duration, contact names, and associated accounts. Agents receive convenient pop-up notifications for incoming calls and call completion, giving them the flexibility to enter call details in real-time or at a later point. For comprehensive guidance on this integration, businesses can access the full documentation provided by Vodia.

Vodia PBX can be integrated with Zoho so both inbound and outbound calls can be logged into the Zoho CRM, where the account agent can enter details for that call. Some call information, such as start time, duration, the person's name (if already in the contacts), the associated account, etc., are logged automatically. A pop-up will inform the agent of incoming calls, as well as when the call ends, so the agent has the option to enter details for the call right then or later on.

Full Documentation Available Here

Latest Articles

View All

Mastering Vodia PBX Installation on Linux: A Complete Guide for System Administrators

Installing Vodia PBX on Linux offers system administrators a powerful, enterprise-grade communication solution with built-in monitoring, automated backups, and disaster recovery features. This guide walks through supported Linux distributions, pre-installation requirements, and step-by-step instructions using a universal install script. With options for service monitoring, backup scheduling, and cloud deployment, it ensures a scalable and secure setup. Post-installation, standard Linux tools manage service status, updates, and logs, making ongoing maintenance simple.

June 26, 2025

Vodia Now Integrates with Microsoft Dynamics 365

Vodia now integrates its industry-leading PBX with Microsoft Dynamics 365, enabling automatic synchronization of call data with the CRM to enhance customer interaction tracking and streamline communications. This integration offers features such as automatic contact creation for unknown numbers, comprehensive call activity logging including direction, duration, and outcomes, and seamless user matching for accurate call attribution. Designed to empower businesses, this connection supports more efficient and scalable communication workflows within the Microsoft ecosystem.

June 24, 2025

Vodia Attends HITEC 2025 Indianapolis

Vodia visited HITEC 2025 in Indianapolis to engage with key hospitality technology partners and explore the latest innovations in the industry. Represented by Sales Engineer Eric Altman, Vodia connected with leaders from Shiji, Agilysis, Maestro, and Oracle. The event offered valuable insights into the evolving hospitality tech stack and affirmed Vodia’s commitment to AI-powered communications. With its recent integration of OpenAI’s Realtime API, Vodia continues to deliver smarter, multilingual guest experiences and more efficient hotel operations.

June 24, 2025