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WebSocket

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March 20, 2013

With the release of Internet Explorer 10, users can now access real-time notifications through WebSocket support, a feature introduced in snom ONE version 5.0.6. This allows the user portal to display extension availability, turning it into a web-based attendant console that doesn’t require additional software. As long as the user has a recent web browser, including IE10, users can access the attendant console from various devices, including PCs, tablets, and smartphones that support WebSocket. While the console’s current design may be basic, it will evolve with more features and enhanced functionality in the future.

Christian Stredicke

Those users running Microsoft Internet Explorer version 9 these days will get an update to version 10. One of the exciting changes is it supports WebSocket.

WebSocket is a way for the web browser to get real-time notifications of any kind. For example, this makes it possible to implement instant messaging in the web browser using JavaScript, but it also makes it possible to tell the browser about state changes in the PBX - that’s what we've added in version 5.0.6.

When the user logs into the user portal of the PBX, snom ONE now shows the availability of the extensions. This is a web-based attendant console and can be used without installing any additional software. All the user needs is a recent web browser, now including IE10. This means, also, that the attendant console is available from practically any device that supports HTML. Not only PC and tablets support this - more and more smartphones support WebSocket. You can see on http://caniuse.com/websockets what browsers support it. The only missing spot is the native Android browser: you will have to install Chrome or Firefox on your Android.

WebSocket won't go away anytime soon. This is something we can build upon. The look of the attendant console might be very basic right now, but over time it will be pretty - and more and more functionality will be available.

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