Tech

WebSocket

Published on:

March 20, 2013

With the release of Internet Explorer 10, users can now access real-time notifications through WebSocket support, a feature introduced in snom ONE version 5.0.6. This allows the user portal to display extension availability, turning it into a web-based attendant console that doesn’t require additional software. As long as the user has a recent web browser, including IE10, users can access the attendant console from various devices, including PCs, tablets, and smartphones that support WebSocket. While the console’s current design may be basic, it will evolve with more features and enhanced functionality in the future.

Those users running Microsoft Internet Explorer version 9 these days will get an update to version 10. One of the exciting changes is it supports WebSocket.

WebSocket is a way for the web browser to get real-time notifications of any kind. For example, this makes it possible to implement instant messaging in the web browser using JavaScript, but it also makes it possible to tell the browser about state changes in the PBX - that’s what we've added in version 5.0.6.

When the user logs into the user portal of the PBX, snom ONE now shows the availability of the extensions. This is a web-based attendant console and can be used without installing any additional software. All the user needs is a recent web browser, now including IE10. This means, also, that the attendant console is available from practically any device that supports HTML. Not only PC and tablets support this - more and more smartphones support WebSocket. You can see on http://caniuse.com/websockets what browsers support it. The only missing spot is the native Android browser: you will have to install Chrome or Firefox on your Android.

WebSocket won't go away anytime soon. This is something we can build upon. The look of the attendant console might be very basic right now, but over time it will be pretty - and more and more functionality will be available.

Latest Articles

View All

How MSPs Can Build Recurring Revenue by White-Labeling the Vodia PBX

White-labeling the Vodia PBX enables MSPs and VARs to offer business communications under their own brand without developing and maintaining the underlying PBX technology. Providers control branding, packaging, pricing, service delivery, and customer relationships, while Vodia supplies the multi-tenant platform. With V70’s expanded branding and management tools, MSPs can get to market faster and create new recurring-revenue opportunities.

September 3, 2026

CarPlay Now Available with the New Vodia iOS App

Apple CarPlay support is now available with the Vodia iOS app, bringing essential PBX communication features to the vehicle display through Apple’s native in-car interface. Users can access recent calls, browse the extension directory, view colleague presence, listen to voicemail, use Siri for calls and PBX messages, and receive communication alerts, while built-in readiness checks and automatic recovery help maintain reliable access when network conditions change. The experience supports compatible wired and wireless CarPlay systems.

September 1, 2026

The Vodia PBX and the Infor Hospitality Platform

The certified integration between the Vodia PBX and the Infor Hospitality Platform brings hotel operations and guest communications together. Through support for UHLL and FIAS, the two systems can exchange essential guest and room information, helping hotels automate extension activation at check-in, room resets at check-out, guest moves, calling permissions, call billing, Do Not Disturb settings, housekeeping updates, and wake-up calls. This reduces manual work for hotel staff and keeps telephone services synchronized throughout each guest’s stay.

August 28, 2026