Tech

WebSocket

Published on:

March 20, 2013

With the release of Internet Explorer 10, users can now access real-time notifications through WebSocket support, a feature introduced in snom ONE version 5.0.6. This allows the user portal to display extension availability, turning it into a web-based attendant console that doesn’t require additional software. As long as the user has a recent web browser, including IE10, users can access the attendant console from various devices, including PCs, tablets, and smartphones that support WebSocket. While the console’s current design may be basic, it will evolve with more features and enhanced functionality in the future.

Those users running Microsoft Internet Explorer version 9 these days will get an update to version 10. One of the exciting changes is it supports WebSocket.

WebSocket is a way for the web browser to get real-time notifications of any kind. For example, this makes it possible to implement instant messaging in the web browser using JavaScript, but it also makes it possible to tell the browser about state changes in the PBX - that’s what we've added in version 5.0.6.

When the user logs into the user portal of the PBX, snom ONE now shows the availability of the extensions. This is a web-based attendant console and can be used without installing any additional software. All the user needs is a recent web browser, now including IE10. This means, also, that the attendant console is available from practically any device that supports HTML. Not only PC and tablets support this - more and more smartphones support WebSocket. You can see on http://caniuse.com/websockets what browsers support it. The only missing spot is the native Android browser: you will have to install Chrome or Firefox on your Android.

WebSocket won't go away anytime soon. This is something we can build upon. The look of the attendant console might be very basic right now, but over time it will be pretty - and more and more functionality will be available.

Latest Articles

View All

Strengthening PBX security: Passkeys and the Vodia Phone System

Vodia PBX strengthens security with passkeys, giving users and administrators a secure, passwordless login method that eliminates many vulnerabilities tied to traditional credentials. Passkeys use public key cryptography, storing the private key on the user’s device and the public key on the server, making them resistant to phishing and credential theft. By reducing reliance on passwords, Vodia minimizes the attack surface in cloud environments and makes authentication simpler and more secure, while ensuring a smoother, faster login experience for all users.

October 21, 2025

Why Vodia is the Ideal PBX for Microsoft Environments

Many organizations rely on Microsoft as the foundation of their daily operations, but their communication systems often exist in parallel rather than in harmony. Vodia closes that gap by bringing telephony into the same environment where teams already work, turning separate systems into one connected structure. This approach removes friction between platforms, simplifies management, and gives IT teams better control and visibility over daily communication. It also creates a more seamless experience for employees, reduces operational overhead, and builds a stronger, more flexible foundation that supports growth, collaboration, and long-term scalability.

October 17, 2025

Vodia to Attend CVxExpo 2025 in Glendale, Arizona

Vodia will be attending CVxExpo 2025 in Glendale, Arizona, from November 3–5. Sales Engineer Eric Altman will be on site to meet with current and prospective partners, demonstrating how Vodia’s PBX solutions can strengthen technology roadmaps for 2026. This year, Vodia highlights new integrations with ActiveCampaign, Freshdesk, HighLevel, Microsoft 365, Microsoft Presence, monday.com, and Odoo Cloud, along with enhanced call center capabilities such as agent activity dashboards, call recordings, and transcription features. Partners and attendees can schedule meetings with Eric to learn more about scalable, feature-rich, and cost-effective telecommunications solutions built for enterprises and SMBs.

October 14, 2025