Tech

WebSocket

Published on:

March 20, 2013

With the release of Internet Explorer 10, users can now access real-time notifications through WebSocket support, a feature introduced in snom ONE version 5.0.6. This allows the user portal to display extension availability, turning it into a web-based attendant console that doesn’t require additional software. As long as the user has a recent web browser, including IE10, users can access the attendant console from various devices, including PCs, tablets, and smartphones that support WebSocket. While the console’s current design may be basic, it will evolve with more features and enhanced functionality in the future.

Those users running Microsoft Internet Explorer version 9 these days will get an update to version 10. One of the exciting changes is it supports WebSocket.

WebSocket is a way for the web browser to get real-time notifications of any kind. For example, this makes it possible to implement instant messaging in the web browser using JavaScript, but it also makes it possible to tell the browser about state changes in the PBX - that’s what we've added in version 5.0.6.

When the user logs into the user portal of the PBX, snom ONE now shows the availability of the extensions. This is a web-based attendant console and can be used without installing any additional software. All the user needs is a recent web browser, now including IE10. This means, also, that the attendant console is available from practically any device that supports HTML. Not only PC and tablets support this - more and more smartphones support WebSocket. You can see on http://caniuse.com/websockets what browsers support it. The only missing spot is the native Android browser: you will have to install Chrome or Firefox on your Android.

WebSocket won't go away anytime soon. This is something we can build upon. The look of the attendant console might be very basic right now, but over time it will be pretty - and more and more functionality will be available.

Latest Articles

View All

Turn Your Android Phone into a Vodia Extension with the Vodia Android App

Vodia Phone 2 turns your Android device into an extension of your Vodia Phone System, making it easier to stay connected wherever you work. Native Android integration lets users make and receive business calls using their office number and identity, even when the app is running in the background. From one mobile app, they can hold, transfer and park calls, access voicemail, messages and contacts, review call history, view extension activity and manage important settings such as Do Not Disturb and call forwarding.

August 7, 2026

Introducing the Vodia PBX Installer Wizard for Windows

The new Vodia PBX Installer Wizard makes it easier for administrators to deploy Vodia PBX on Windows. It automatically detects the latest supported version, while still letting admins choose a specific V68, V69, or V70 build. The wizard downloads the required files, creates the Windows service, sets up the installation folder, and generates the access details needed to open the PBX. A download-only option is also available for preparing and inspecting the files without completing the installation.

August 4, 2026

Mobile Apps, Desk Phones, and Browser Calling: Choosing the Right Endpoint by Role

Business communication is no longer tied to a single device. Desk phones remain valuable for employees who manage high call volumes, mobile apps give remote and travelling teams access to business calling wherever they work, and browser calling fits naturally into computer-based workflows. This article looks at the strengths and limitations of each endpoint, explains which roles they suit best and shows why most organizations benefit from building the right mix rather than selecting one option for everyone.

July 30, 2026