Tech

WebSocket

Published on:

March 20, 2013

With the release of Internet Explorer 10, users can now access real-time notifications through WebSocket support, a feature introduced in snom ONE version 5.0.6. This allows the user portal to display extension availability, turning it into a web-based attendant console that doesn’t require additional software. As long as the user has a recent web browser, including IE10, users can access the attendant console from various devices, including PCs, tablets, and smartphones that support WebSocket. While the console’s current design may be basic, it will evolve with more features and enhanced functionality in the future.

Those users running Microsoft Internet Explorer version 9 these days will get an update to version 10. One of the exciting changes is it supports WebSocket.

WebSocket is a way for the web browser to get real-time notifications of any kind. For example, this makes it possible to implement instant messaging in the web browser using JavaScript, but it also makes it possible to tell the browser about state changes in the PBX - that’s what we've added in version 5.0.6.

When the user logs into the user portal of the PBX, snom ONE now shows the availability of the extensions. This is a web-based attendant console and can be used without installing any additional software. All the user needs is a recent web browser, now including IE10. This means, also, that the attendant console is available from practically any device that supports HTML. Not only PC and tablets support this - more and more smartphones support WebSocket. You can see on http://caniuse.com/websockets what browsers support it. The only missing spot is the native Android browser: you will have to install Chrome or Firefox on your Android.

WebSocket won't go away anytime soon. This is something we can build upon. The look of the attendant console might be very basic right now, but over time it will be pretty - and more and more functionality will be available.

Derniers articles

Voir tous

Vodia Announces Partnership with Comms Group Global

Vodia Networks has announced a strategic distribution partnership with Comms Group Global (ASX: CCG), aiming to expand the reach of its feature-rich cloud PBX solutions across APAC and EMEA. Through this collaboration, Comms Group Global will serve as an official reseller, providing businesses of all sizes with scalable, secure, and integrated telephony solutions. Customers will benefit from advanced call management features, Microsoft Teams integration, and robust security standards, while also gaining access to Comms Group’s SIP coverage in over 65 countries. The partnership enables a streamlined “one-touch” provisioning process, ensuring fast and seamless deployment for enterprises and SMEs seeking to improve efficiency and reduce operational costs.

September 8, 2025

Why Fax Still Matters in 2025 and How Vodia Makes It Easy

Although many consider fax outdated, it continues to play a crucial role in sectors where compliance, confidentiality, and legal proof of delivery are non-negotiable. Healthcare providers rely on fax to meet HIPAA requirements, while industries such as finance, law, and real estate depend on it for contracts and documents that require signatures or legally verifiable transmission. Unlike email, fax offers confirmation reports that serve as proof of receipt, along with time-stamped records that hold up in legal proceedings. With Vodia’s PBX, digital fax becomes faster, easier, and more accessible than ever before, enabling users to drag and drop documents, monitor transmission progress, and receive immediate confirmations.

September 5, 2025

Building Intelligent Voice Response Systems with Vodia's JavaScript IVR

JavaScript IVR transforms the way businesses handle incoming calls by enabling fully customizable, intelligent phone menu systems. Unlike static IVR setups with limited, pre-defined options, JavaScript IVR allows you to create dynamic call flows that adapt in real time based on caller input, business data, or even external API integrations. This means you can route calls more efficiently, automate complex processes, and offer highly personalized experiences to your customers. Whether you want to check customer records before transferring a call, adjust menu options based on time of day, or integrate with CRM systems for instant data access, JavaScript IVR gives you the flexibility and control to make it happen - all while improving efficiency and enhancing caller satisfaction.

August 11, 2025