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WebSocket

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March 20, 2013

With the release of Internet Explorer 10, users can now access real-time notifications through WebSocket support, a feature introduced in snom ONE version 5.0.6. This allows the user portal to display extension availability, turning it into a web-based attendant console that doesn’t require additional software. As long as the user has a recent web browser, including IE10, they can access the attendant console from various devices, including PCs, tablets, and smartphones that support WebSocket. While the console’s current design may be basic, it will evolve with more features and enhanced functionality in the future.

Christian Stredicke

Those users who are running Microsoft Internet Explorer version 9 will these days get an update to version 10. One of the exciting changes with that version is that it supports WebSocket.

WebSocket is a way for the web browser to get real-time notifications and any kind. For example, this makes it possible to implement instant messaging in the web browser, using JavaScript. But it also makes is possible to tell the browser about state changes in the PBX—that’s what we have added in version 5.0.6.

When the user logs into the user portal of the PBX, snom ONE now shows the availability of the extensions. This is a web-based attendant console. This can be used without installing any additional software. All that the user needs is a recent web browser, now including IE10. That means also, that the attendant console is available from practically any device that supports HTML. Not only PC and tablets support this; also more and more smart phones support WebSocket. You can see on http://caniuse.com/websockets what browsers are supporting it. The only missing spot is the native Android browser; you will have to install Chrome or Firefox on your Android to use this.

WebSocket will not go away so soon. This is something that we can build upon. The look of the attendant console might look very basic right now; but over time it will be looking pretty and more and more functionality will be available.

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