Editorial

Vodia Reseller Spotlight – Gulf Network, Kuwait

Published on:

September 9, 2021

IT service provider Gulf Network was founded in Kuwait by Mr. Shaik Inaithulla in 2019. Since then, the company has moved numerous Kuwaiti companies to the cloud, including companies in the banking, ecommerce, energy and utilities, environmental engineering, finance, healthcare, housing and urban development, oil, petrochemicals and public works sectors.

IT service provider Gulf Network was founded in Kuwait by Mr. Shaik Inaithulla in 2019. Since then, the company has moved numerous Kuwaiti companies to the cloud, including companies in the banking, ecommerce, energy and utilities, environmental engineering, finance, healthcare, housing and urban development, oil, petrochemicals and public works sectors.

Gulf Network works closely with Kuwaiti Vodia distributor Opden Tec, a startup providing quality integrated networks and VoIP systems to resellers throughout the Middle East and North Africa at competitive prices. Both Gulf Network and Opden Tec are changing the way business is done across the region.

“The Vodia PBX gives my clients the most complete suite of robust business telephony features for on-premise and cloud-based telephony, including auto attendant, SMS, paging, separation of personal and work calls, conference calls, call recording, CRM integration and Microsoft Teams integration,” said Mr. Inaithulla. “The multi-tenant is great! I have three clients using the platform right now, and I expect to add more before the end of the year.”

“Over a decade, the Vodia PBX has evolved into a software application that meets many business connectivity needs,” said Khaled Alsaleh, Technical Sales Specialist at Opden Tec. “Since its first release, the PBX has been designed for multi-tenancy on a public IP address. It’s a robustness, resilient cloud telephone solution, and we’re proud to distribute it to our valued resellers here in the Middle East.”

If you’re a small business in the Gulf, contact sales@gulfnetwork.net; if you’re a resellers, contact info@opden.net.

Latest Articles

View All

Sonic: Music on Hold and the Vodia PBX

Music on Hold plays an important role in how callers experience wait times and perceive service quality. With Vodia PBX Version 70, we’ve enhanced Music on Hold to deliver neutral, calming, high-quality audio that reassures callers while they wait. These improvements, combined with flexible streaming options, emergency messaging, and full support for cloud and on-premises multi-tenant environments, help businesses reduce dropped calls and create a more positive caller experience before an agent ever answers.

February 17, 2026

Open Source PBX vs Commercial PBX: What You’re Really Managing

Organizations often start with an open source PBX for flexibility, but as systems move from initial setup to daily operations, the real cost becomes management, maintenance, and long-term reliability. This article explores the difference between building a PBX stack from frameworks and running a commercial, integrated PBX platform, focusing on operational complexity, security responsibility, upgrades, and ongoing maintenance. It explains how a purpose-built PBX shifts the burden from continuous engineering to stable operation, helping teams prioritize clarity, control, and scalability as requirements grow.

February 12, 2026

The Vodia PBX and Google Gemini

Vodia PBX now integrates Google Gemini with JavaScript IVR and Voice Agents, enabling real-time, AI-driven call handling and intelligent routing. By combining Gemini’s multimodal large language models with Vodia’s programmable IVR framework, organizations can build voice agents that stream audio in real time, make routing decisions through function calls, and handle both basic and attended transfers with AI-assisted screening. This integration allows businesses to automate call flows, reduce hold times, and improve productivity using conversational AI that works directly inside the PBX.

February 4, 2026