Editorial

Vodia Reseller Spotlight – Gulf Network, Kuwait

Published on:

September 9, 2021

IT service provider Gulf Network was founded in Kuwait by Mr. Shaik Inaithulla in 2019. Since then, the company has moved numerous Kuwaiti companies to the cloud, including companies in the banking, ecommerce, energy and utilities, environmental engineering, finance, healthcare, housing and urban development, oil, petrochemicals and public works sectors.

IT service provider Gulf Network was founded in Kuwait by Mr. Shaik Inaithulla in 2019. Since then, the company has moved numerous Kuwaiti companies to the cloud, including companies in the banking, ecommerce, energy and utilities, environmental engineering, finance, healthcare, housing and urban development, oil, petrochemicals and public works sectors.

Gulf Network works closely with Kuwaiti Vodia distributor Opden Tec, a startup providing quality integrated networks and VoIP systems to resellers throughout the Middle East and North Africa at competitive prices. Both Gulf Network and Opden Tec are changing the way business is done across the region.

“The Vodia PBX gives my clients the most complete suite of robust business telephony features for on-premise and cloud-based telephony, including auto attendant, SMS, paging, separation of personal and work calls, conference calls, call recording, CRM integration and Microsoft Teams integration,” said Mr. Inaithulla. “The multi-tenant is great! I have three clients using the platform right now, and I expect to add more before the end of the year.”

“Over a decade, the Vodia PBX has evolved into a software application that meets many business connectivity needs,” said Khaled Alsaleh, Technical Sales Specialist at Opden Tec. “Since its first release, the PBX has been designed for multi-tenancy on a public IP address. It’s a robustness, resilient cloud telephone solution, and we’re proud to distribute it to our valued resellers here in the Middle East.”

If you’re a small business in the Gulf, contact sales@gulfnetwork.net; if you’re a resellers, contact info@opden.net.

Derniers articles

Voir tous

How Vodia Helps Hotels Not Disturb Their Guests

Vodia’s cloud PBX system enhances the Do-Not-Disturb (DND) function for hotels, allowing guests to manage their privacy through buttons in the room or on the phone. The system syncs with PMS for seamless functionality, enabling hotel operators to manually override DND when guests struggle to disable it. For critical situations, like room service follow-ups, the system allows specific extensions to bypass DND, ensuring guests are reachable when needed. VIP guest management features, guest-to-guest call restrictions and automatic resets upon checkout ensure privacy, security, and convenience, improving the guest experience while maintaining operational efficiency.

October 22, 2024

WLAN and VoIP: What You Need to Know

As businesses increasingly adopt Wireless Local Area Networks (WLAN), understanding its impact on Voice over IP (VoIP) is essential. While WLAN offers flexibility and mobility, it can lead to call quality issues due to packet loss and bursts during access point switching. To combat these challenges, organizations can utilize robust codecs like OPUS which are designed to handle packet loss effectively and employ Session Border Controllers (SBCs) to enhance jitter buffers. By incorporating these solutions, companies can ensure a more reliable VoIP experience that meets the demands of modern workplaces, allowing seamless communication without interruptions.

October 10, 2024

Call Forwarding Glitches

In the late 1980s, prank calls were a common form of entertainment but often caused confusion, similar to today’s call forwarding glitches. Recently, a client migrating to a new PBX system experienced disruptions when users mistyped numbers for call forwarding. While user errors are common, there's a bigger concern: calls being misdirected to emergency numbers or costly lines, especially since many VoIP phones lack security features. Solutions include restricting call forwarding to internal numbers, blocking access or allowing only specific, pre-approved numbers. Ultimately, balancing control over settings is essential to prevent glitches while keeping systems user-friendly.

October 8, 2024