Vodia Networks, one of the leading providers of IPPBX and Contact center software, announced the much anticipated integrated billing functionality for its Vodia PBX software that will enable service providers to connect their Vodia PBX servers to Freshbooks; a popular cloud based accounting software, and automatically invoice their clients based on usage. This functionality will further allow service providers to track invoices and receive payments from their customers more efficiently through an online payment system.
WOBURN, MA. – Vodia Networks, one of the leading providers of IPPBX and Contact center software, announced the much anticipated integrated billing functionality for its Vodia PBX software that will enable service providers to connect their Vodia PBX servers to Freshbooks; a popular cloud based accounting software, and automatically invoice their clients based on usage. This functionality will further allow service providers to track invoices and receive payments from their customers more efficiently through an online payment system.
Freshbooks is one of the simplest and most intuitive cloud accounting software available today that provides easy creation, management and mailing of invoices. To make collections simpler, Freshbooks relies on electronic invoices which are delivered directly to the customer’s inbox, though the option for paper based invoices is also available. FreshBooks can further send regular reminders to delinquent accounts. Clients can login and check the status of their own payments and pay with any of the major credit cards (Discover, Visa, MasterCard American Express), PayPal or ACH. Recurring payments can also easily be managed through automatic payment programs available for even faster payments from clients. For invoice customization, service providers can easily add their business logo and personal information to the invoice template.
The new Vodia PBX billing functionality enables service providers to associate a Freshbooks account with each customer domain on the PBX and configure usage charges for each client directly on the PBX. Usage charges may include any fixed charges per user, conferencing, automatic call distribution or billable call charges per minute. Aggregated usage reports for each domain are posted by the PBX to Freshbooks along with Customer details (Client ID, name, email etc.) using the Freshbooks API. Freshbooks then automatically generates invoices for the customers based on the information received and emails the generated invoices to the customers. Customers can easily pay the invoices online via PayPal, credit card or ACH. Automatic reminders further help keep track of outstanding invoices. Service providers can also set up recurring billing profiles for customers in the Freshbooks web portal.
“The move to introduce an integrated billing component was primarily driven by our client base. Our service provider customers have shown a lot of interest in the past years for a billing component for our PBX software that could be deployed with a standard accounting software. With more than five million people already using Freshbooks’ paperless billing and still growing, it was the natural accounting software of choice for integration with our PBX. We are certain that with this new functionality service providers will be able to invoice and track payments from their customer easier than ever before and create an ecosystem which makes collection and payment of telephony invoices easier for all parties involved.” says Ahmar Ghaffar, VP Sales and Marketing at Vodia Networks.
For further details please contact sales@vodia.com
SMS is cool when you can send SMS and MMS messages to customers directly from your user portal. To configure your Skyetel SMS log in to your Skyetel portal and navigate to the 3 cog wheels in the right-hand corner. Shown below, this will bring you to the API section.
Our customers actually started with us, let’s say 400 calls, about 400 calls a day. Five years later there are 3000 calls per day. The reason for that is we applied Vodia functionality to various parts of their organizations and captured all the call records that transacted through the system, and we analyzed, for them, to find the source of the calls, what areas geographically, and thus the customer was able to focus their resources in servicing those areas, reaching many more patients and many more doctors.
“Our company has been using 3CX for all our client phone systems before I got here. It has been nothing short of an absolute nightmare,” said Liz DelSignore, DTM, PCM and Technician at Hexis Consulting. “Since switching to Vodia, once the initial set up is complete (whether multi-tenant or single tenant), it has been a much more pleasant experience. Support is always there for you when you need them, and they genuinely will do everything possible to help your MSP. Being a pretty small MSP ourselves, that matters a lot – to both us and our customers. We recommend Vodia to literally every MSP that even asks about VOIP and PBX now.”
