Announcement

Vodia PBX now offering Freshbooks integrated billing for service providers

Published on:

February 9, 2015

Vodia Networks, one of the leading providers of IPPBX and Contact center software, announced the much anticipated integrated billing functionality for its Vodia PBX software that will enable service providers to connect their Vodia PBX servers to Freshbooks; a popular cloud based accounting software, and automatically invoice their clients based on usage. This functionality will further allow service providers to track invoices and receive payments from their customers more efficiently through an online payment system.

WOBURN, MA. – Vodia Networks, one of the leading providers of IPPBX and Contact center software, announced the much anticipated integrated billing functionality for its Vodia PBX software that will enable service providers to connect their Vodia PBX servers to Freshbooks; a popular cloud based accounting software, and automatically invoice their clients based on usage. This functionality will further allow service providers to track invoices and receive payments from their customers more efficiently through an online payment system.

Freshbooks is one of the simplest and most intuitive cloud accounting software available today that provides easy creation, management and mailing of invoices. To make collections simpler, Freshbooks relies on electronic invoices which are delivered directly to the customer’s inbox, though the option for paper based invoices is also available. FreshBooks can further send regular reminders to delinquent accounts.  Clients can login and check the status of their own payments and pay with any of the major credit cards (Discover, Visa, MasterCard American Express), PayPal or ACH. Recurring payments can also easily be managed through automatic payment programs available for even faster payments from clients. For invoice customization, service providers can easily add their business logo and personal information to the invoice template.

The new Vodia PBX billing functionality enables service providers to associate a Freshbooks account with each customer domain on the PBX and configure usage charges for each client directly on the PBX. Usage charges may include any fixed charges per user, conferencing, automatic call distribution or billable call charges per minute. Aggregated usage reports for each domain are posted by the PBX to Freshbooks along with Customer details (Client ID, name, email etc.) using the Freshbooks API. Freshbooks then automatically generates invoices for the customers based on the information received and emails the generated invoices to the customers. Customers can easily pay the invoices online via PayPal, credit card or ACH. Automatic reminders further help keep track of outstanding invoices. Service providers can also set up recurring billing profiles for customers in the Freshbooks web portal.

“The move to introduce an integrated billing component was primarily driven by our client base. Our service provider customers have shown a lot of interest in the past years for a billing component for our PBX software that could be deployed with a standard accounting software. With more than five million people already using Freshbooks’ paperless billing and still growing, it was the natural accounting software of choice for integration with our PBX. We are certain that with this new functionality service providers will be able to invoice and track payments from their customer easier than ever before and create an ecosystem which makes collection and payment of telephony invoices easier for all parties involved.” says Ahmar Ghaffar, VP Sales and Marketing at Vodia Networks.

For further details please contact sales@vodia.com

‍

Latest Articles

View All

​Services Changes

Following a critical PHP security advisory affecting installations worldwide, we temporarily restricted public access to some of our backend services while carrying out necessary upgrades. Access has now been restored, and the affected services are operating normally. The Vodia PBX itself does not use PHP and was not directly affected. We explain what happened, the changes to legacy licensing and TLS support, and why customers running older PBX versions should contact us for upgrade guidance.

October 22, 2026

How to submit a support ticket in the Vodia Help Center

Submitting a support ticket with the right information helps our team understand your issue and reduces follow-up questions. This step-by-step guide walks you through the Vodia Help Center, from describing the problem and attaching diagnostic files to setting the business impact and providing your PBX details. You’ll also learn which call details and timestamps to include, alongside practical tips to keep troubleshooting focused and help our support team investigate your issue more efficiently.

October 21, 2026

Make the Switch: The Vodia PBX Migration Tool

Switching phone systems doesn’t have to mean rebuilding everything from scratch. The Vodia PBX migration tool imports key configuration data from backups, including extensions, ring groups, queues, desk phones, and basic auto-attendant settings. Built into the Vodia Admin Portal, it guides administrators through the import process and reduces repetitive manual work, whether you’re moving 10 extensions or 1,000. Explore what transfers, what needs manual setup, and how the built-in tool reduces repetitive work when moving to Vodia.

October 15, 2026