Announcement

Vodia Sales Engineer Eric Altman attended HITEC North America 2026 to connect with hospitality technology providers, discuss current PMS integrations, and explore future opportunities around Vodia V70. The event highlighted the growing importance of reliable hotel communication, front-desk workflows, staff coordination, and integrations between cloud phone systems and the platforms hotels already use every day, especially as hospitality teams look for more connected and efficient ways to serve their guests.

Announcement

The Vodia Partner Program and new Vodia Partner Portal give service providers, MSPs, system integrators, and technology partners a clearer way to grow their Vodia business. Partners can earn status points through revenue, certifications, customer acquisition, referrals, and other activities, then use those points to progress through partner levels and unlock higher discounts. The launch also includes a limited-time Summer Launch Promotion, giving new partners a faster path toward Gold status and a 20% discount.

Editorial

Traditional IVR and AI receptionists both help businesses manage incoming calls, but they are built for different caller experiences. IVR works well for predictable routing, fixed menus and simple call flows, especially when callers need to reach a department, queue or mailbox. AI receptionists support more natural conversations, smarter responses and more flexible automation, helping callers explain what they need and reach the right outcome faster. The right choice depends on call volume, caller needs, budget and how much personalization your business wants to offer.