Back to Blog
Tech

Transcribe Recorded Calls and Voicemails in Multiple Languages with the Vodia Cloud Phone System

Published on:

May 7, 2024

Unlock the power of multilingual communication with Vodia's Cloud Phone System, supporting up to 18 languages for transcription and translation. Our global commitment to innovation ensures accessibility to our feature-rich PBX worldwide. Using AI language models, Vodia enables speech-to-text and text-to-speech conversion in 18 languages. Seamlessly integrate languages like Arabic, Spanish, and Japanese into your Vodia PBX. Enhance customer service, streamline call handling and expand your global reach with our multi-language capabilities.

David Porter

Did you know you can install up to 18 languages in the Vodia cloud phone system? Our commitment to innovation is global: we want as many people as possible worldwide to access our feature-rich, robust, secure PBX. 

Vodia uses AI language models as a component of speech-enabled applications requiring the conversion of speech to text and text to speech in these 18 languages. This is a short overview of our translation and transcription features - we have provided links to specific documentation for detailed instructions. 

The languages you can download the audio for are:

  • Arabic
  • Danish
  • Dutch
  • English (AU, UK, USA)
  • French (CA, FR)
  • German
  • Greek
  • Italian
  • Japanese
  • Polish
  • Portuguese 
  • Russian 
  • Spanish
  • Swedish
  • Turkish

To install additional languages in the Vodia PBX from this list, select one or more of the links available on our documentation page and use them in the software update section. 

Translation

Next, you can visit our translation page to modify the text for the language you have selected, if necessary.  

Providing translations in a large number of languages isn’t an easy task, and we are always seeking to improve our features and functionality. Please feel free to pass along any corrections or improvements you might make! 

Transcription

Google provides a powerful API, and we are currently using this feature to convert voicemail recordings to text - and to include this text in the email notification delivered to the user. You must enable this API in the Google Cloud console.  For additional information on this service, you can visit Google Cloud Speech-to-Text and Vodia Documentation.

You can also go from text to speech.  This comes into play with the IVR nodes and auto attendants. Instead of uploading an audio file, you can type in the text of your message and it will convert that text to audio.

Benefits of Vodia's Multi-Language Capabilities

  • Improved Customer Service: Ensure clear communication across languages and enhance customer satisfaction.
  • Increased Efficiency: Streamline call handling and follow-up by eliminating language barriers.
  • Expand Global Reach: Cater to a wider customer base and tap into new markets.

The Vodia PBX has grown, since it was first developed over a decade ago, into its current iteration: it is an industry-leading, feature-rich, powerful, secure phone system and a driver of efficiency and growth for SMBs and enterprises. Our documentation portal provides Vodia resellers and users with comprehensive guidance and detailed  information for the configuration and operation of our PBX.  

Ready to see how Vodia's multi-language features can benefit your business?  Contact us today for a free trial, or to learn more about our phone system’s translation and transcription capabilities, sales@vodia.com or +1 (617) 861-3490.

About Vodia Networks, Inc. 

Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux or Mac platforms. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs, for myriad third-party software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Visit Vodia on LinkedIn, Twitter and YouTube. 

Latest Articles

View All
Announcement

Vodia Announces Partnership with Comms Group Global

Vodia Networks has announced a strategic distribution partnership with Comms Group Global (ASX: CCG), aiming to expand the reach of its feature-rich cloud PBX solutions across APAC and EMEA. Through this collaboration, Comms Group Global will serve as an official reseller, providing businesses of all sizes with scalable, secure, and integrated telephony solutions. Customers will benefit from advanced call management features, Microsoft Teams integration, and robust security standards, while also gaining access to Comms Group’s SIP coverage in over 65 countries. The partnership enables a streamlined “one-touch” provisioning process, ensuring fast and seamless deployment for enterprises and SMEs seeking to improve efficiency.

September 8, 2025
Editorial

Why Fax Still Matters in 2025 and How Vodia Makes It Easy

Although many consider fax outdated, it continues to play a crucial role in sectors where compliance, confidentiality, and legal proof of delivery are non-negotiable. Healthcare providers rely on fax to meet HIPAA requirements, while industries such as finance, law, and real estate depend on it for contracts and documents that require signatures or legally verifiable transmission. Unlike email, fax offers confirmation reports that serve as proof of receipt, along with time-stamped records that hold up in legal proceedings. With Vodia’s PBX, digital fax becomes faster, easier, and more accessible than ever before, enabling users to drag and drop documents, monitor transmission progress, and receive immediate confirmations.

September 5, 2025
Tech

The Vodia PBX and SAML Integration

Vodia PBX now supports SAML integration, offering a secure and standards-based method for enterprise users to access their phone system through single sign-on. SAML, or Security Assertion Markup Language, allows employees to authenticate in one system and access other systems without managing multiple passwords, improving both security and user experience. By exchanging digitally signed SAML Assertions between Identity Providers and Service Providers, Vodia ensures seamless authentication across internal and external applications. With this integration, IT teams can simplify user management, reduce login complexity, and maintain strong security controls for business communications.

September 2, 2025