Setting up Thinq.io SMS with the Vodia phone system
Published on:
July 12, 2022
Setting up thinq.io SMS on the Vodia phone system involves several key configurations within the thinq.io user portal. First, you must configure your thinq.io number to support SMS. Next, set up the IP allow list by adding your Vodia phone system's IP address under Messaging. For messaging URLs, specify your DNS for both inbound and outbound messages, being sure to select the appropriate formats. After creating your API tokens in thinq, record your Account ID for Vodia integration. Finally, navigate to the Vodia system settings to input thinq.io details and enable SMS for user extensions, ensuring unique SMS numbers for each user.
Setting thinq.io SMS on the Vodia phone system isn't that difficult, but e will need to set up a few configurations in the thinq.io user portal.
Configure your thingq.io number to use SMS
Setting up IP Allow List
In this section, you will need to add your Vodia phone system IP address under Messaging
Setting up inbound and outbound messaging URL
Outbound Messages settings: Enter your DNS - for example https://YourDNS/recvsms
Chose "JSON"
Inbound Messages Messages settings: Enter your DNS - for example https://YourDNS/recvsms
Choose "URL"
API
Thinq API is found below - it's called "Tokens." Please take a look at this example. Once you have created your API tokens, you should see the Tokenuser and Token key itself. You will need this information for the Vodia phone system.
User profile
Thinq user profile information is necessary, as the "Account id" Isn't shown with the API.
Write your "Account ID" number, as we will use this on the Vodia phone system.
Phone System SMS Settings
Navigate to your Vodia phone system "System Level," then go to "Messaging" -- Notifications
Provider : Thinq
Username or account: Thinq user account found in a user profile which consists of 5 numbers
Application ID: User Token user from API list
Text messaging-enabled for domains by default is "optional"
URL Prefix: recvsms
Address for pulling MMS content: https://YourDNS
Default ANI for sending SMS messages: Thinq phone number configured for SMS
Save the configuration.
Please check below for visual aid.
Under the extension "ANI for SMS" you must use the SMS number programmed on thinq. This has to be done for all the users in the tenant. but the SMS number cannot be the same - SMS work individually, just like smartphones ;)
Testing it all out
Navigate to your Vodia user portal, dial a number in your home page and press the MSG icon to send an SMS to a cellular user.
Vodia was excited to attend IT Expo 2025 in Ft. Lauderdale, where Sales Engineer Eric Altman connected with industry leaders such as Tommy Lee from Fanvil, Gary Harbeck from Dinstar, Spencer Lee from Telin, Sebastian Balan from Fidelity, Todd Weikle from Soar Communications, Steve Scott from Borderless.com, and Mitch Kahl from BCM One. The discussions highlighted the role of AI in business communications, Vodia’s Microsoft Teams-certified PBX, and our integration with Realtime AI via APIs. This event followed a strategic planning session with key partners to outline Vodia’s goals for 2025. We look forward to connecting with you at future events!
Vodia has integrated OpenAI’s Realtime API with its PBX, enabling real-time AI-powered hotel phone systems that enhance guest services. By leveraging natural speech processing, guests can make reservations, request services, and access hotel amenities in multiple languages - all through voice commands. This integration streamlines hotel operations, reduces staff workload, and improves guest satisfaction. Whether booking a room, ordering room service, or arranging transportation, AI-powered phone systems provide seamless communication and efficiency. Hotels can now offer personalized, automated experiences while maintaining reliable, high-quality service.
ConnectPlus, a fictional call center with 150 agents and 20 support team members, faced several challenges in managing its phone systems and customer interactions. The company struggled with inefficient call routing, long wait times, and inadequate reporting, especially as it relied on Microsoft Teams for internal communication. To improve operational efficiency and enhance the customer experience, ConnectPlus sought a solution that could streamline its processes across multiple devices and platforms. Integrating Vodia’s PBX with Teams provided the ideal solution, optimizing their call handling and overall communication capabilities.
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