Setting up Thinq.io SMS with the Vodia phone system
Published on:
July 12, 2022
Setting up thinq.io SMS on the Vodia phone system involves several key configurations within the thinq.io user portal. First, you must configure your thinq.io number to support SMS. Next, set up the IP allow list by adding your Vodia phone system's IP address under Messaging. For messaging URLs, specify your DNS for both inbound and outbound messages, being sure to select the appropriate formats. After creating your API tokens in thinq, record your Account ID for Vodia integration. Finally, navigate to the Vodia system settings to input thinq.io details and enable SMS for user extensions, ensuring unique SMS numbers for each user.
Setting thinq.io SMS on the Vodia phone system isn't that difficult, but e will need to set up a few configurations in the thinq.io user portal.
Configure your thingq.io number to use SMS
Setting up IP Allow List
In this section, you will need to add your Vodia phone system IP address under Messaging
Setting up inbound and outbound messaging URL
Outbound Messages settings: Enter your DNS - for example https://YourDNS/recvsms
Chose "JSON"
Inbound Messages Messages settings: Enter your DNS - for example https://YourDNS/recvsms
Choose "URL"
API
Thinq API is found below - it's called "Tokens." Please take a look at this example. Once you have created your API tokens, you should see the Tokenuser and Token key itself. You will need this information for the Vodia phone system.
User profile
Thinq user profile information is necessary, as the "Account id" Isn't shown with the API.
Write your "Account ID" number, as we will use this on the Vodia phone system.
Phone System SMS Settings
Navigate to your Vodia phone system "System Level," then go to "Messaging" -- Notifications
Provider : Thinq
Username or account: Thinq user account found in a user profile which consists of 5 numbers
Application ID: User Token user from API list
Text messaging-enabled for domains by default is "optional"
URL Prefix: recvsms
Address for pulling MMS content: https://YourDNS
Default ANI for sending SMS messages: Thinq phone number configured for SMS
Save the configuration.
Please check below for visual aid.
Under the extension "ANI for SMS" you must use the SMS number programmed on thinq. This has to be done for all the users in the tenant. but the SMS number cannot be the same - SMS work individually, just like smartphones ;)
Testing it all out
Navigate to your Vodia user portal, dial a number in your home page and press the MSG icon to send an SMS to a cellular user.
AI is rapidly reshaping the healthcare landscape by improving how providers communicate, manage patient information, and deliver care. The Vodia PBX combines unified communications with HIPAA-compliant AI features such as automated appointment scheduling, transcription of patient conversations, multilingual support, and telemedicine capabilities. These tools reduce administrative workload, improve patient compliance, and ensure that critical information is accurately documented and easily accessible. From small clinics to major hospitals, Vodia’s intelligent communication platform streamlines operations, enhances collaboration between staff and patients, and ultimately helps healthcare organizations deliver faster, more efficient, and more personalized care.
Every missed call or unresolved issue can cost your business, making agent performance critical for call center success. The Vodia Agent Activity Dashboard provides real-time insights into agent availability, queue performance, and call metrics, enabling supervisors to quickly identify performance gaps, optimize productivity, and enhance customer experience. Agents receive actionable feedback and targeted training, while teams gain the visibility needed to manage workloads efficiently and maintain high service standards. With live monitoring, historical analytics, and smart queue indicators, Vodia ensures every customer interaction is handled effectively, helping businesses stay ahead of expectations and deliver exceptional support.
Vodia participated in NoVacancy Sydney 2025, Australia’s largest conference and exhibition for the accommodation industry, showcasing its cloud PBX solutions designed specifically for hotels, resorts, and other hospitality venues. With advanced VoIP and AI-driven features, Vodia enables properties to provide guests with seamless, personalized experiences while streamlining operations, reducing costs, and boosting staff efficiency. The company highlighted its recent integration with the Shiji Property Management System (PMS) and Microsoft Teams certification, making it a versatile communication platform for both boutique hotels and multinational chains.
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