snom phones are great units to work with. They are very customizable and easy to plug and play with the Vodia phone system. Sometimes, however, the technician deploying the Vodia system with snom phones faces a few challenges.
snom phones are great units to work with. They are very customizable and easy to plug and play with the Vodia phone system. Sometimes, however, the technician deploying the Vodia system with snom phones faces a few challenges.
Here's a scenario:
The customer wants the internal directory feature of the phone on one of the line keys. To check which feature you would like to use, see the list in Key+Events to identify the provisioning value.
Vodia has developed the snom mode: here you will be able to define any setting you would like on the user buttons and provision those values on the snom phone.
When deploying your snom phone, make sure the phone is provisioned correctly. Check our docs on how to provision a snom phone.
Next, navigate to the user buttons and choose snom. You will need to enter the text below to inform the phone system this will be a keyevent. You will need to choose your provisioning value
In this case it will be keyevent F_ADR_BOOK - make sure you label your button so the user is not confused. Save the setting. The Vodia phone system will push the new configuration to the phone, so there's no need to reboot the unit.
White-labeling is a way manufacturers support well-known brands, simplifying both market access and customer recognition. It is used in many industries, including the telecom industry. While it’s easy to brand web pages and emails (including the Vodia PBX frontend and backend), white-labeling hardware and apps is a different topic.
“We were jumping on that train very early,” says Christian Stredicke, serving the MSPs, Vodia is marking a decade as a leader and pioneer in offering PBX software that effectively turns mobile phones, laptops, PCs and standard VoIP phones into clients everyone in an organization can use for communication.
Our partner, Easy On Hold (EOH), based in Kalamazoo, MI, provides streaming music and messages on a custom marketing schedule for contact centers, enterprise-level corporations and small-medium size businesses via their phones and overhead environments. The company creates effective message on hold productions, auto attendant and IVR greetings, overhead announcements, and overhead music solutions. And they’ve got some great guidance for what to play and when for your callers during the holidays.
