Case Studies

How Vodia Streamlines School Bells: A Case Study with Brandywine Technical Partners

Published on:

August 13, 2024

Brandywine Technical Partners, a trusted technology provider in the Boston, has enhanced communication systems in eight Eastern Massachusetts schools by integrating Vodia's cloud-based solutions. Originally using outdated Windows programs for school bells, these schools now benefit from Vodia’s customizable bell schedules, door access control, emergency notifications and more. The deployment was seamless, offering significant improvements in safety, efficiency and operational flexibility. Vodia’s robust PBX features, including API customization, and easy deployment, make it a premier choice for innovative communication solutions.

Brandywine Technical Partners has been providing technology solutions throughout the Boston area for more than 20 years, with a commitment to problem-solving and solutions-based services. The company is known for “figuring it out” and always “finding a way,” and this approach has made Brandywine the go-to vendor for SMBs and institutions in the greater Boston area. 

A formidable competitor in the cloud services market, Brandywine has served more than 10,000 endpoints as of the fourth quarter of 2023. The company has long been an ardent proponent of evolutionary technology, combining SIP-based voice systems with CCTV, classroom bell systems, door access, emergency notifications and SMS text platforms with voice-to-text and text-to-voice applications. 

Brandywine has been deploying Vodia for two decades. “Vodia was an early adopter for multi-tenant hosting when no one else was,” says Yori Kasprzak, founder and owner of Brandywine.

What Was Your Customer Using Prior to Vodia?
We have installed Vodia at eight schools in Eastern Massachusetts. While these schools were using Vodia as a cloud phone system, they were using clunky Windows programs for their bells. Brandywine worked with Vodia to create a standalone scheduled school bell function - these schools now have fully customizable school bell schedules that can be activated and deactivated with a button on a phone. This includes any type of bell a school requires, including day bells, inclement weather bells, late start bells, etc.

How Would You Describe Your Experience Deploying Vodia?
Painless and easy set up and use. With Vodia and SIP, we can replace proprietary classroom bell systems, control door access, control lights and HVAC, play alerts and visual notifiers for life-threatening emergencies, use E911 location-based emergency services to notify police and EMTs of exact building locations and so much more. 

What’s Your Favorite Feature?
The Vodia PBX offers great RPS integration for top shelf phones, including Cisco, Grandstream and Yealink alongside easy AWS and AZure deployment. And the API gives us solution-based customization options. 

A lot of what makes our customers happy includes the “bells and whistles” you get with Vodia: easy automated button mapping, custom greetings, custom logos on phones, advanced MOH features, flawless drop shipment deployments and easy softphone/desktop app adoption. 

What’s the Key Reason You’d Recommend Vodia to Other Customers?
Vodia is a premier communication  platform, one that’s been tested in a variety of environments for over a decade. On examination, you can see Vodia is way more than you see on its “surface.” This is a cloud phone system with an engine to power innovators who want to grow their business and provide cutting edge, best-in-class solutions in a dynamic and growing marketplace.  

Check out the full case study to see how Brandywine Technical Partners revolutionized school communication with Vodia. If you're interested in showcasing your success story or want us to create a detailed case study highlighting your innovative use of Vodia's solutions, we would love to collaborate. Contact us at sales@vodia.com to get started. Let's work together to share your achievements!

About Vodia

Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux or Mac platforms. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs, for myriad third-party software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Visit Vodia on LinkedIn, Twitter and YouTube.

Latest Articles

View All

5 Reasons to Choose a Business Phone System with Working Hours

A business phone system with working hours gives companies a practical way to protect employee well-being while maintaining high service standards. With Vodia PBX, employees can set individual schedules based on their time zone, forward calls to mobile devices during working hours, and route calls after hours to voicemail, queues, or designated team members. Features like Do Not Disturb, call routing by day of the week, and presence visibility let teams manage availability without sacrificing responsiveness. Whether it’s handling peak-hour demand with call distribution or disconnecting during evenings and holidays, Vodia helps organizations support work-life balance without compromising communication quality.

August 4, 2025

AI Customization and Call Center Analytics for SMBs

AI is transforming how SMBs manage their phone systems by removing the traditional barriers to customization. With the Vodia PBX, businesses can now create dynamic call center analytics dashboards, define custom call flows, and generate detailed performance reports without needing scripting skills or developer support. This empowers smaller teams to take full control of their communication infrastructure, adapt quickly to operational changes, and gain real-time visibility into agent performance and customer interactions. By combining flexible PBX features with accessible AI tools, Vodia enables a smarter, more agile approach to business telephony that improves both internal efficiency and the overall customer experience.

July 31, 2025

Transforming Customer Service: Vodia PBX Integrates Seamlessly with Freshdesk

Vodia PBX now integrates seamlessly with Freshdesk, an AI-powered customer service platform used by over 73,000 companies worldwide. This integration combines intelligent ticketing and automation with enterprise-grade telephony, enabling automatic contact creation, detailed call tracking, and streamlined agent workflows. By improving call center efficiency and customer interaction management, it helps businesses enhance productivity and customer satisfaction. Vodia continues to strengthen its ecosystem with integrations to leading business software, delivering top-tier cloud PBX solutions.

July 29, 2025