Vodia Networks, Inc., is pleased to announce the integration of its industry-standard cloud phone system with Eleven Labs Voice AI Platform. ElevenLabs is an AI audio research and deployment company - the company’s goal is to make interacting with computers as natural as talking to a person.
Eleven Labs Voice AI Platform
Voice has become a primary interface for using technology, and the Eleven Labs Voice AI Platform has been designed to make these interactions effortless and human. The company’s AI voices are ultra-realistic - clear, expressive, and multilingual. The company continues to advance AI audio across music, speech, and sound effects.
Agents Platform and Creative Platform
With ElevenLabs’ Agents Platform and Creative Platform, teams can deploy voice agents that actually listen, talk, and act, localize content at scale, tell stories, and improve accessibility. ElevenLabs models speak more than 70 languages: businesses can use these models to run and scale in production, and to teach, support, connect, and create. Some of the company’s customers include Cisco, Chess.com, Epic Games, and Time.
Vodia IVR and ElevenLabs Conversational AI
A simple IVR script integrates ElevenLabs Conversational AI with the Vodia PBX. It is unlike other AI integrations for a number of reasons:
- ElevenLabs uses native SIP REFER for call transfers, making the implementation extremely straightforward. It only requires three lines of JavaScript, as shown in the Vodia IVR ElevenLabs example
- The audio (RTP) is established through a standard SIP call to ElevenLabs, and call transfers are handled natively through SIP REFER messages. This eliminates the need for webhooks or websocket connections
- All conversational AI logic, prompts, voice selection, and transfer rules are configured in the ElevenLabs dashboard
- The Vodia IVR script is only required to establish the connection and handle timeouts
What Sets This Integration Apart from Other AI Integrations
- No Webhooks Required: ElevenLabs doesn't require webhook configuration for call events
- No WebSocket Connection: call control happens natively through SIP signaling
- SIP REFER for Transfers: standard SIP protocol for call transfers instead of proprietary APIs
- Dashboard-Based Configuration: all AI behavior, prompts, and transfer logic are configured in the ElevenLabs dashboard
- Simpler Code: only three lines of JavaScript are required in the IVR script
A Commitment to Innovation - and to AI
At Vodia, our commitment to innovation keeps us at the vanguard of the deployment of AI for business communication. We understand what AI can do and why businesses of every size, from enterprises to SMBs, need to leverage its nearly innumerable capabilities. We continue to add AI functionality to our industry-standard cloud phone system, and to partner with the world’s best third-party business software platforms. We’d love to tell you all about it - contact us at sales@vodia.com, or call +1 (617) 861-3490 (United States), +61 2 7201 0788 (APAC), or +49 30 555 78749 (Europe)
About Vodia
Vodia Networks, Inc. provides B2B cloud communications solutions for enterprises, contact centers, and service providers. Its PBX software offers a broad range of business telephony features for on-premise and cloud deployments on Windows, Linux, and Mac. Fully SIP-compliant, Vodia integrates with numerous SIP devices and trunking providers for flexible telephony. Its multi-tenant platforms support desk phones, softphones, APIs, and third-party CRM integrations. Vodia empowers partners and users with world-class cloud PBX and personalized support to ensure success. The company operates globally, with offices in Boston, USA, and Berlin, Germany. Visit Vodia on LinkedIn, X, and YouTube.
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