Tech

Disable pickup on a BLF

Published on:

October 12, 2018

In Vodia PBX version 60.3, users can now customize call pickup LED behavior by adding "no" to the pattern syntax, preventing the LED from blinking. This feature is useful in scenarios where specific permissions are required, such as limiting call pickup on a manager's phone to selected extensions. The enhancement ensures flexibility without sacrificing backward compatibility, providing a more user-friendly experience.

It’s usually quite useful to be able to pick up calls by pressing a fast-blinking LED on your VoIP phone. This has become a standard feature on most IP-PBXs today, and practically all VoIP phones support it. 

There are, however, some situations wherein you don’t want to press the LED - sometimes the LED should just come on without blinking, so the user can see the extension or resource is busy. This can be a problem of permission, when users shouldn’t be able to pick up calls, e.g., on a manager’s phone only certain, predetermined extensions should be able to retrieve that call. 

A blinking LED actually "promises" pressing the LED will pick up an incoming call. This wasn’t always the case with the Vodia PBX; it could happen the LED was blinking, but the user might press the button and find it wasn’t possible to pick up the call. This didn’t result in a good user experience, so we decided to correct it. 

In every account we had the field, "permissions to monitor this account" (pretty much from the beginning), and this was a flexible way to define who could see the status on the resource. This list could exclusively show extensions or use simple patterns to define the permissions.

The problem was the LED was either dark or lighted - what we needed was a mode between these two states that would just enable on/off status. We discussed adding another field to define this, but it turned out a simple extension of the pattern syntax was easier.

Beginning with version 60.3, the PBX would look for a flag, “no” (for no pickup) behind the pattern. This way it would be easy to mix the permissions, e.g., the pattern "44 55:np 5*" would mean extension 44 can see anything, extension 55 would only see on/off status and other extensions beginning with 5 would see everything. The pattern is backward compatible with previous versions, so there’s no worry about behavior in upgrades. 

Latest Articles

View All

The Vodia PBX and Google Gemini

Vodia PBX now integrates Google Gemini with JavaScript IVR and Voice Agents, enabling real-time, AI-driven call handling and intelligent routing. By combining Gemini’s multimodal large language models with Vodia’s programmable IVR framework, organizations can build voice agents that stream audio in real time, make routing decisions through function calls, and handle both basic and attended transfers with AI-assisted screening. This integration allows businesses to automate call flows, reduce hold times, and improve productivity using conversational AI that works directly inside the PBX.

February 4, 2026

6 + 1 Phone System Features You Need in 2026

In 2026, a modern phone system must go well beyond basic calling. Core requirements now include built-in AI for smarter call handling and transcription, real-time analytics dashboards for visibility and control, flexible auto attendants to route calls efficiently, seamless Microsoft Teams integration, and robust mobile apps that support hybrid and remote work. Clear separation between business and personal calls protects work-life balance, while reliable white-glove support ensures these capabilities work smoothly in real-world environments as communication needs evolve.

January 30, 2026

Your Outdated Phone System Is Costing Your Company Money

Legacy phone systems may still work, but they often come with hidden costs, limited scalability, and little support for hybrid work. Aging hardware, ongoing maintenance, and rigid infrastructure can quietly hold businesses back as they grow. Cloud-based VoIP systems remove these constraints by reducing telephony expenses, improving flexibility, and enabling teams to communicate seamlessly from anywhere. For many organizations, modernizing business telephony is no longer optional, it is a practical step toward efficiency and resilience.

January 27, 2026