Integrating Prometheus with Vodia PBX enables effective monitoring of your phone system’s performance. Start by creating an API account on Vodia PBX to grant access to Prometheus, followed by the installation of Prometheus on DigitalOcean. Update the prometheus.yml file to include your PBX as a target by configuring the DNS, username, and password. Explore the Vodia API for available system stats, such as CPU usage and memory. Finally, create custom stat panels in Prometheus to visualize and track these key performance metrics in real time.
Prometheus is an open-source monitoring and alerting toolkit that is part of the Cloud Native Computing Foundation. By integrating it with Vodia PBX, you can effectively monitor and manage your phone system's performance. Here’s how to get started:
Step 1: Create an API Account on Vodia PBX
To allow Prometheus to access Vodia PBX data, you need to create an API account. Follow these steps:
Log in to Vodia PBX as an Administrator:
Navigate to the system level where you can manage user accounts.
Create a New User Account for API Access:
Go to the Administrator section.
Create a new account with the following details:
Account: Choose a user name.
API Access: Enable API access.
Type: Set the account type to Regular.
Password: Set a strong, secret password.
Save the Configuration:
Save the user account configuration.
Keep the username and password handy, as you will need them for Prometheus to access Vodia PBX data.
Once your server is set up, you can access the Prometheus user interface by going to http://your_server_ip:9090/
Setting up the .yml file
By default, Prometheus is set up to monitor itself and Node Exporter. To monitor more systems, you need to update the configuration file located at: /etc/prometheus/prometheus.yml
3 things need to be changed in the Prometheus .yml file config file
targets: ['123.vodia.com'] Here is where you will set the target - in this case it will be your PBX DNS name
username: 'prometheus'
password: 'prometheus'
Note: Do not remove the ' ' and [ ] in the config file leave it as is and change the value
Once you have edited the config file, you can modify the prometheus.yml using nano or any edit you desire by copy-pasting the config or simply creating a new .yml file and renaming the old file.
Restart the service by sudo systemctl restart prometheus
Check the Prometheus and click on System Stats - this will show all of the available APIs for Prometheus, and you will see an Example Response. Click on "view more" and it should look like this:
I have bolded all of the stats you can use as an examples, there's no need to copy the whole thing
# pbxctrl 69.3.2.beta
# HELP system_cpu_srv_max Peak usage of the CPU # TYPE system_cpu_srv_max gauge system_cpu_srv_max 0 1719852690061
# HELP system_cpu_srv_avg Average Load # TYPE system_cpu_srv_avg gauge system_cpu_srv_avg 0 1719852690061
# HELP system_cpu_ctrl_max Peak usage of the CPU # TYPE system_cpu_ctrl_max gauge system_cpu_ctrl_max 25 1719852690061
# HELP system_cpu_ctrl_avg Peak usage of the CPU # TYPE system_cpu_ctrl_avg gauge system_cpu_ctrl_avg 2 1719852690061
# HELP system_memory_all Total # TYPE system_memory_all gauge system_memory_all 172928 1719852690061
Creating a stat panel on Prometheus
Click "add panel" and enter the Vodia API cmd - in this case system_cpu_srv_max, then press execute: you can create many panels to monitor the PBX.
The Vodia PBX comes equipped with powerful built-in monitoring tools and integration options to ensure seamless, uninterrupted communication. From real-time system graphs and syslog analysis to packet capture tracking and detailed CDRs, Vodia enables proactive issue detection, performance optimization, and enhanced call quality. With support for SNMP, Prometheus, and external services like Pingdom and Site24x7, you can monitor everything from registration anomalies to system resource usage and SIP connectivity across multiple servers—all in one comprehensive solution.
Real Telecom and CallSmart have announced the integration of the Vodia PBX with the CallSmart AI communication platform, delivering a feature-rich, cost-effective voice solution tailored for modern dental and healthcare practices. The integration empowers clinics with advanced call center functionality, HIPAA-compliant data security, and seamless communication tools that reduce missed appointments and enhance patient engagement. CallSmart’s AI captures missed calls and automatically engages patients via SMS, while Vodia PBX ensures easy installation and reliable performance.
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