Back to Blog
Case Studies

Blue Sky Technologies: Successful Installation of the Vodia Cloud Phone System at Primm Tax Services

Published on:

June 2, 2022

Vodia is thrilled to present a case study about the successful installation of our cloud PBX at Primm Tax Services by Blue Sky Technologies in the reseller’s hometown of Jonesboro, AR.

David Porter

June 1, 2022 – Vodia is thrilled to present a case study about the successful installation of our cloud PBX at Primm Tax Services by Blue Sky Technologies in the reseller’s hometown of Jonesboro, AR.

OUR OUTSTANDING RESELLER

Founded in Jonesboro, AR, in 2014, Blue Sky Technologies has become the Mid-South’s leading technology provider of choice. Blue Sky designs, deploys, manages and supports complex technology solutions that improve outcomes for customers and drive profitability. The company also augments its clients’ teams as needed with design, engineering and on-site technical support or installation to accomplish technology initiatives on time and within budget.

THE CUSTOMER

Primm Tax Services is a CPA business that has provided bookkeeping, tax preparations, filing and routine accounting for individuals and businesses in the Jonesboro area for the past 13 years. Primm was looking to replace its outdated phone system, and several area businesses recommended they reach out to Blue Sky Technologies.

CHALLENGES

Not only did Primm Tax Services have an outdated system, the company was also operating without any modern features such as caller ID, call transfer, voicemail, auto attendant and or multiple lines; Primm was also running two businesses out of an office with only one phone line in and out of the office.

VODIA

Upgrading Primm to the Vodia cloud phone system, the most feature-rich cloud phone system available, gave the company access to voicemail accounts, caller ID, multiple lines and the ability to expand and add extensions to the phone system. Customer satisfaction and employee efficiency and productivity have increased.

You can read the case study here.

The award-winning Vodia PBX software turns any mobile phone, laptop, tablet or PC into a VoIP client employees can use for their everyday communication needs, from anywhere, anytime. Our proprietary, built-from-the-ground-up PBX offers true cloud multi-tenancy, integrations with MS Teams, FreshBooks, Zoho, HubSpot and Salesforce, SMS, and Android and IOS mobile apps. If you’re looking for an integrated telephony and Wi-Fi solution for your organization, Vodia makes it possible to work from anywhere and keep your team seamlessly connected and collaborating, today and tomorrow. We’d be delighted to put you in touch with an outstanding reseller like Blue Sky Technologies. Contact us, sales@vodia.com, +1 (617) 861-3490.

‍

Latest Articles

View All
Announcement

Digital Autonomy and Why MSPs Should Own the Customer Relationship

Digital autonomy gives MSPs control over how customer communications, data and infrastructure are deployed, managed, processed and stored. With Vodia, MSPs can build a flexible, branded communications service across cloud and on-premise environments while retaining control of pricing, service delivery, support and the customer relationship. This independence helps protect long-term account value, reduce reliance on third-party vendors and create more opportunities to expand services over time.

August 26, 2026
Announcement

The World of Vodia: One Extension, Every Way You Work

Your Vodia extension is no longer tied to a single device or location. Native iOS and Android apps, the browser-based User Portal, PWA support, Vodia Hub and click-to-dial extensions provide different ways to connect with the same Vodia PBX. Make and receive business calls from your smartphone, manage communication from your browser, control calls from the Windows desktop or dial numbers directly from the applications and webpages you already use. Wherever work takes place, Vodia provides an experience designed for the device and workflow at hand.

August 20, 2026
Announcement

From Check-In to Check-Out: Two Years of the Vodia-Cloudbeds Integration

The Vodia-Cloudbeds integration connects hotel communications with essential property-management workflows. From check-in to check-out, it automatically enables and personalizes room extensions, applies guest calling permissions, posts eligible call charges to Cloudbeds and resets extension data after each stay. Two years on, the integration continues Vodia’s long-standing work in hospitality, helping hotel teams reduce manual administration, protect guest information and keep telephone services synchronized with their daily operations.

August 18, 2026