Back to Blog
Case Studies

Blue Sky Technologies: Successful Installation of the Vodia Cloud Phone System at Primm Tax Services

Published on:

June 2, 2022

Vodia is thrilled to present a case study about the successful installation of our cloud PBX at Primm Tax Services by Blue Sky Technologies in the reseller’s hometown of Jonesboro, AR.

David Porter

June 1, 2022 – Vodia is thrilled to present a case study about the successful installation of our cloud PBX at Primm Tax Services by Blue Sky Technologies in the reseller’s hometown of Jonesboro, AR.

OUR OUTSTANDING RESELLER

Founded in Jonesboro, AR, in 2014, Blue Sky Technologies has become the Mid-South’s leading technology provider of choice. Blue Sky designs, deploys, manages and supports complex technology solutions that improve outcomes for customers and drive profitability. The company also augments its clients’ teams as needed with design, engineering and on-site technical support or installation to accomplish technology initiatives on time and within budget.

THE CUSTOMER

Primm Tax Services is a CPA business that has provided bookkeeping, tax preparations, filing and routine accounting for individuals and businesses in the Jonesboro area for the past 13 years. Primm was looking to replace its outdated phone system, and several area businesses recommended they reach out to Blue Sky Technologies.

CHALLENGES

Not only did Primm Tax Services have an outdated system, the company was also operating without any modern features such as caller ID, call transfer, voicemail, auto attendant and or multiple lines; Primm was also running two businesses out of an office with only one phone line in and out of the office.

VODIA

Upgrading Primm to the Vodia cloud phone system, the most feature-rich cloud phone system available, gave the company access to voicemail accounts, caller ID, multiple lines and the ability to expand and add extensions to the phone system. Customer satisfaction and employee efficiency and productivity have increased.

You can read the case study here.

The award-winning Vodia PBX software turns any mobile phone, laptop, tablet or PC into a VoIP client employees can use for their everyday communication needs, from anywhere, anytime. Our proprietary, built-from-the-ground-up PBX offers true cloud multi-tenancy, integrations with MS Teams, FreshBooks, Zoho, HubSpot and Salesforce, SMS, and Android and IOS mobile apps. If you’re looking for an integrated telephony and Wi-Fi solution for your organization, Vodia makes it possible to work from anywhere and keep your team seamlessly connected and collaborating, today and tomorrow. We’d be delighted to put you in touch with an outstanding reseller like Blue Sky Technologies. Contact us, sales@vodia.com, +1 (617) 861-3490.

‍

Latest Articles

View All
Editorial

The Vodia PBX and the OpenAI Realtime API for Healthcare

OpenAI’s Realtime API brings low-latency, multimodal voice capabilities to developers, and Vodia PBX is already harnessing its power. By enhancing IVR with backend JavaScript, Vodia enables real-time AI-driven call interactions, eliminating the need for patterns or webhooks. This integration has a significant impact on healthcare, enabling patients to book or cancel appointments, refill prescriptions, request records, and more, all without speaking to staff, and in multiple languages. This reduces wait times and frees up medical staff to focus on in-person care. With full Microsoft Teams support, the Vodia PBX and OpenAI Realtime API integration streamlines healthcare workflows, boosting efficiency and improving patient outcomes through intelligent, voice-powered automation.

April 24, 2025
Editorial

How the Hospitality Industry Can Exceed Guest Expectations

As hotels prepare for the upcoming travel season, many are rethinking their communication systems to better meet modern guest expectations. Vodia CEO Dr. Christian Stredicke explains how VoIP, AI, and app-based control are key to delivering smarter, more personalized service. Guests now expect mobile-first experiences—whether for check-in, room controls, or contacting hotel staff. Vodia’s customizable communication solutions help hotels automate tasks, streamline operations, and boost guest comfort while reducing costs. With robust security and seamless integration into existing hotel management systems, Vodia enables hotels to move beyond outdated hardware and deliver the connected, high-quality experience today’s travelers demand.

April 23, 2025
Announcement

Seatrade Cruise Global 2025: Communications Revolution Onboard - What Cruise Experts Need to Know

At Seatrade’s 40th anniversary, Vodia and Lufthansa Industry Solutions showcased the Vodia Maritime Communication Server and the new CruisR World App—purpose-built for next-generation cruise ships and cost-effective retrofits. Key themes at the event included AI-powered language translation, breakthrough satellite connectivity, UC platforms, and advanced emergency protocols. These innovations enable cruise lines to streamline operations, personalize guest experiences, and meet growing expectations for safety and connectivity. As the cruise industry evolves, Vodia’s solutions position communication teams to lead with smarter, more human-centric technology at sea.

April 23, 2025