Editorial

As Challenges Bite, the Cloud Becomes an Essential Business Tool

Published on:

September 1, 2021

There are many reasons to opt for cloud connectivity. Anecdotal evidence suggests about a third of South African businesses have moved their telecoms services to the cloud. PBX solutions hosted in the cloud make it so any enterprise or SME can benefit from corporate-quality unified communications platforms without the need for clunky physical equipment.

The recent implementation of stage load shedding has seen added interest in cloud services from local firms eager to insulate themselves from South Africa’s energy fallout. A 2019 cloud survey published earlier this year shed light on cloud adoption by South African businesses: 77 percent of SA businesses are using cloud services in their IT departments.

“Having real-time remote access to reliable back-ups is the number one reason for cloud adoption,” and we’re certain the number of businesses moving to the cloud will eclipse the 80 percent mark by the New Year,” said Riaan van Stryp, Chief Operating Officer of ICTGlobe.com.

The expected uptick in cloud adoption can be attributed to a growing realisation amongst businesses that access to basic utilities cannot be guaranteed in 2021 and beyond, and the Cloud enables business as usual. “Data back-up and disaster recovery are eclipsing cost savings as the number one reason to go cloud,” added Mr. Van Stryp.

There are many reasons to opt for cloud connectivity. Anecdotal evidence suggests about a third of South African businesses have moved their telecoms services to the cloud. PBX solutions hosted in the cloud make it so any enterprise or SME can benefit from corporate-quality unified communications platforms without the need for clunky physical equipment.

And working smarter, remotely, with the latest cloud technology is the best way to avoid the ongoing load shedding fallout in South Africa. Aside from providing virtual immunity against load shedding, moving telecoms to the cloud is also an effective solution to the ongoing challenge of cable theft and other crimes affecting local firms’ access to ICT services.

This holiday season, South African executives, SME owners, IT managers and others who opted for cloud services will be able to relax at the berg, bush and beach, secure in the knowledge their valuable IP assets are always reachable from any connected device from anywhere in the world.

Finally, in a tight business environment, both domestic and overseas, “cloud-based ICT services enable companies to access world-leading technology on a very modest budget and without any significant capital investment,” Mr. van Stryp concluded.

Ready to move to the cloud? Contact us and we’ll explain how easy it is, info@ictglobe.com.

Latest Articles

View All

Vodia to Attend CVxExpo 2025 in Glendale, Arizona

Vodia will be attending CVxExpo 2025 in Glendale, Arizona, from November 3–5. Sales Engineer Eric Altman will be on site to meet with current and prospective partners, demonstrating how Vodia’s PBX solutions can strengthen technology roadmaps for 2026. This year, Vodia highlights new integrations with ActiveCampaign, Freshdesk, HighLevel, Microsoft 365, Microsoft Presence, monday.com, and Odoo Cloud, along with enhanced call center capabilities such as agent activity dashboards, call recordings, and transcription features. Partners and attendees can schedule meetings with Eric to learn more about scalable, feature-rich, and cost-effective telecommunications solutions built for enterprises and SMBs.

October 14, 2025

Enterprise Call Analytics: Real-Time Insights Built Right Into Your PBX

Vodia Enterprise Call Analytics gives businesses comprehensive, real-time insights into every aspect of their call operations. Built natively into the PBX, it delivers live, color-coded dashboards, detailed call records, smart filtering, and exportable data. Enterprises can track key metrics such as answer rates, call volume, peak hours, talk times, and top performers, while also monitoring call quality through integrated MOS scoring. By turning call data into actionable intelligence, Vodia helps organizations optimize team productivity, improve customer experience, manage costs effectively, streamline workflows efficiently, and make smarter, data-driven decisions that contribute directly to revenue, operational performance, and long-term ROI.

October 10, 2025

The Vodia PBX and AI Solutions for Healthcare

AI is rapidly reshaping the healthcare landscape by improving how providers communicate, manage patient information, and deliver care. The Vodia PBX combines unified communications with HIPAA-compliant AI features such as automated appointment scheduling, transcription of patient conversations, multilingual support, and telemedicine capabilities. These tools reduce administrative workload, improve patient compliance, and ensure that critical information is accurately documented and easily accessible. From small clinics to major hospitals, Vodia’s intelligent communication platform streamlines operations, enhances collaboration between staff and patients, and ultimately helps healthcare organizations deliver faster, more efficient, and more personalized care.

October 7, 2025