Vodia marks a decade as industry leader, pioneer, Podcast
Published on:
December 1, 2022
“We were jumping on that train very early,” says Christian Stredicke, serving the MSPs, Vodia is marking a decade as a leader and pioneer in offering PBX software that effectively turns mobile phones, laptops, PCs and standard VoIP phones into clients everyone in an organization can use for communication.
“We were jumping on that train very early,” says Christian Stredicke, serving the MSPs, Vodia is marking a decade as a leader and pioneer in offering PBX software that effectively turns mobile phones, laptops, PCs and standard VoIP phones into clients everyone in an organization can use for communication. Vodia has held the vision of enabling communication from many devices, which enables what we now call hybrid work. “People should be able to work from anywhere,” says Stredicke. Even a decade ago, Vodia saw that the browser would play a larger and larger role. In this podcast we learn how Vodia saw the possibilities a decade ago and embraced them. Stredicke discusses how real time communications, and WebRTC, moved functions, including voice communication to the browser. Along the way, Vodia has been careful not to get too far ahead of customers and clients. Stredicke discusses how listening, patience, and pragmatism has tempered Vodia’s approach, by meeting immediate demands and needs while architecting for the future with products that anticipate customer migration to embrace mobility and browser-based options. “The personal touch is something we value a lot” adds Stredicke.
Vodia PBX now supports xAI’s Grok, giving partners another option for building AI voice agents for their customers. Using Grok’s speech-to-speech API, a Vodia Voice Agent can greet callers, ask who they’d like to speak with and transfer them to the appropriate extension. For example, a caller can simply say they’d like to speak with sales and be connected to the sales team. The article walks through what you need to connect Vodia PBX to Grok and includes a sample call transfer script you can adapt to your own call flow.
Vodia PBX 70.7 brings practical improvements to hotel operations, call quality troubleshooting, outbound dialing, and device provisioning. A new Hotel Front Desk template puts room status, wake-up calls, and guest services in one place, while additional call quality metrics help teams investigate audio issues. Updates to the User Web Portal, reporting schedules, hardware support, and integrations give MSPs, resellers, and service providers more tools to manage deployments and support their customers’ everyday communications.
Vodia is heading to CVx EXPO26, November 17–18 in Glendale, Arizona. Visit Booth 2009 to meet the Vodia team, learn more about our business communications platform, Partner Program, white-label capabilities and the latest V70 developments, and discuss how Vodia can support your customers. The event brings together MSPs, VARs, technology advisors, service providers and other channel professionals, making it a great opportunity to connect directly with the team, ask questions and explore how Vodia can support your business.