Vodia marks a decade as industry leader, pioneer, Podcast
Published on:
December 1, 2022
“We were jumping on that train very early,” says Christian Stredicke, serving the MSPs, Vodia is marking a decade as a leader and pioneer in offering PBX software that effectively turns mobile phones, laptops, PCs and standard VoIP phones into clients everyone in an organization can use for communication.
“We were jumping on that train very early,” says Christian Stredicke, serving the MSPs, Vodia is marking a decade as a leader and pioneer in offering PBX software that effectively turns mobile phones, laptops, PCs and standard VoIP phones into clients everyone in an organization can use for communication. Vodia has held the vision of enabling communication from many devices, which enables what we now call hybrid work. “People should be able to work from anywhere,” says Stredicke. Even a decade ago, Vodia saw that the browser would play a larger and larger role. In this podcast we learn how Vodia saw the possibilities a decade ago and embraced them. Stredicke discusses how real time communications, and WebRTC, moved functions, including voice communication to the browser. Along the way, Vodia has been careful not to get too far ahead of customers and clients. Stredicke discusses how listening, patience, and pragmatism has tempered Vodia’s approach, by meeting immediate demands and needs while architecting for the future with products that anticipate customer migration to embrace mobility and browser-based options. “The personal touch is something we value a lot” adds Stredicke.
The Vodia PBX now integrates with efficy CRM, enabling organizations to connect their phone system directly with their customer relationship management platform. Incoming and outgoing calls can automatically identify contacts, display caller information in real time, and provide direct access to contact records within the CRM. By combining telephony with customer data, the integration helps teams respond more efficiently, log interactions automatically, and maintain accurate customer information within their existing workflows.
Outbound AI Voice Agents in Vodia Version 70 enable automated voice outreach powered by OpenAI’s Realtime API. Organizations can schedule campaigns, trigger AI-driven calls through simple API requests, and manage conversations that confirm appointments, update customers, or collect feedback. With dedicated voice agent extensions, dynamic variables, custom tools, and webhook integration, the system supports scalable, intelligent call workflows while maintaining consistent customer communication.
Vodia PBX now supports the Cisco IP Phone Series 9800 running Multiplatform (MPP / 3PCC) firmware, Cisco’s latest flagship IP phone lineup. The devices can be onboarded and managed directly within the PBX, including configuration and firmware control, allowing organizations to continue using Cisco hardware in on-premises or cloud deployments. Supported models, firmware types, and recommended upgrade methods for Cisco MPP provisioning are also outlined.
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