Vodia marks a decade as industry leader, pioneer, Podcast
Published on:
December 1, 2022
“We were jumping on that train very early,” says Christian Stredicke, serving the MSPs, Vodia is marking a decade as a leader and pioneer in offering PBX software that effectively turns mobile phones, laptops, PCs and standard VoIP phones into clients everyone in an organization can use for communication.
“We were jumping on that train very early,” says Christian Stredicke, serving the MSPs, Vodia is marking a decade as a leader and pioneer in offering PBX software that effectively turns mobile phones, laptops, PCs and standard VoIP phones into clients everyone in an organization can use for communication. Vodia has held the vision of enabling communication from many devices, which enables what we now call hybrid work. “People should be able to work from anywhere,” says Stredicke. Even a decade ago, Vodia saw that the browser would play a larger and larger role. In this podcast we learn how Vodia saw the possibilities a decade ago and embraced them. Stredicke discusses how real time communications, and WebRTC, moved functions, including voice communication to the browser. Along the way, Vodia has been careful not to get too far ahead of customers and clients. Stredicke discusses how listening, patience, and pragmatism has tempered Vodia’s approach, by meeting immediate demands and needs while architecting for the future with products that anticipate customer migration to embrace mobility and browser-based options. “The personal touch is something we value a lot” adds Stredicke.
Business communication is no longer tied to a single device. Desk phones remain valuable for employees who manage high call volumes, mobile apps give remote and travelling teams access to business calling wherever they work, and browser calling fits naturally into computer-based workflows. This article looks at the strengths and limitations of each endpoint, explains which roles they suit best and shows why most organizations benefit from building the right mix rather than selecting one option for everyone.
The new Vodia iOS app gives users a native way to use their Vodia PBX extension from iPhone and iPad. Built around a cleaner, card-based interface, the app makes it easier to manage calls, voicemail, chat, extensions, call history, and active call controls in one place. Users can place and receive calls, park or transfer calls, check voicemail, and view extension status from the app. It also adds readiness checks, visual audio feedback, call quality visibility, and adaptive recovery when network conditions change, helping teams stay connected with a reliable mobile PBX experience.
Cloud communications can create a valuable recurring revenue opportunity for MSPs, but only when they remain in control of the customer relationship. By managing branding, pricing, service delivery, and support, MSPs can build stronger customer loyalty, protect long-term account value, and expand their offering as customer needs evolve. A white-label approach also gives them the flexibility to package voice, AI, integrations, and managed services under their own brand.
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