Vodia marks a decade as industry leader, pioneer, Podcast
Published on:
December 1, 2022
“We were jumping on that train very early,” says Christian Stredicke, serving the MSPs, Vodia is marking a decade as a leader and pioneer in offering PBX software that effectively turns mobile phones, laptops, PCs and standard VoIP phones into clients everyone in an organization can use for communication.
“We were jumping on that train very early,” says Christian Stredicke, serving the MSPs, Vodia is marking a decade as a leader and pioneer in offering PBX software that effectively turns mobile phones, laptops, PCs and standard VoIP phones into clients everyone in an organization can use for communication. Vodia has held the vision of enabling communication from many devices, which enables what we now call hybrid work. “People should be able to work from anywhere,” says Stredicke. Even a decade ago, Vodia saw that the browser would play a larger and larger role. In this podcast we learn how Vodia saw the possibilities a decade ago and embraced them. Stredicke discusses how real time communications, and WebRTC, moved functions, including voice communication to the browser. Along the way, Vodia has been careful not to get too far ahead of customers and clients. Stredicke discusses how listening, patience, and pragmatism has tempered Vodia’s approach, by meeting immediate demands and needs while architecting for the future with products that anticipate customer migration to embrace mobility and browser-based options. “The personal touch is something we value a lot” adds Stredicke.
Video conferencing is widely used, but rarely examined in terms of where it runs and who controls the infrastructure behind it. In many cases, video traffic is handled by external systems, introducing dependencies that are often overlooked. This piece explores how integrating Jitsi directly into the PBX brings video into the same environment as voice and communication management, giving organizations clearer boundaries, reduced reliance on third-party platforms, and greater control over how communication is handled.
Skills-based routing in V70 helps ensure incoming calls are matched with the most qualified available agents based on defined skills, language, and expertise. By combining IVR input with intelligent call distribution, organizations can reduce unnecessary transfers, improve first-contact resolution, and shorten handling time. With V70, skills can be defined directly within the PBX, allowing teams to set thresholds, prioritize expertise, and control how calls are routed across departments, queues, and different operational environments.
PBX snapshots in V70 provide a reliable way to capture system state before changes are applied, enabling fast recovery, controlled rollback, and more predictable system management when updating configurations, testing call flows, or operating across multiple tenants. By preserving a point-in-time version of the system, administrators can reduce the risk of disruption, restore services quickly when issues arise, and maintain stability while making ongoing changes in complex communication environments.
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