 Back to Blog

Vodia introduces WebRTC based Click-to-Call feature

Published on:

October 25, 2013

Vodia’s Click-to-call feature will allow businesses to do just that by harnessing each of their customer’s web site visits into a sales opportunity by enabling their potential customers to talk to them in real-time. This new cutting-edge feature will enable internet users to place calls to a business directly from the website of the business, without the need for a phone or the need to download any software. The feature will provide business owners with a “Click-to-Call” button that they would be able to place on their company home page. Website visitors of the business will be able to talk to a company representative using a WebRTC enabled web browser by simply clicking the “Click-to-call” button.

Christian Stredicke

WOBURN, MA. – Oct. 24, 2013 – Vodia Networks Inc announced today its WebRTC based Click-to-Call feature for its snom ONE IP-PBX product line and hostedi.am cloud service.

Research has indicated that 77% of users who abandon an online purchase cite the inability to speak to a representative as their primary reason for abandonment. Further reports indicate that businesses that provide any kind of Click-to-call functionality on their websites are able to convert such customer calls to real sales over 70% of the time!

Vodia’s Click-to-call feature will allow businesses to do just that by harnessing each of their customer’s web site visits into a sales opportunity by enabling their potential customers to talk to them in real-time. This new cutting-edge feature will enable internet users to place calls to a business directly from the website of the business, without the need for a phone or the need to download any software. The feature will provide business owners with a “Click-to-Call” button that they would be able to place on their company home page. Website visitors of the business will be able to talk to a company representative using a WebRTC enabled web browser by simply clicking the “Click-to-call” button. With the growing support for WebRTC across web browsers, Vodia’s Click-to-Call feature will allow businesses to have their customers call them about sales, support and other inquiries from desktop computers, laptops, tablets and smart phones.

Some of the great benefits of Vodia’s Click-to-Call feature include:

Reduces your website abandonment rate
Helps convert your website visitors into potential sales opportunities
Makes it more convenient for your customers to reach you
Helps you sell higher-value products and services
Improves your customer satisfaction level

Another great benefit of the Vodia Click-to-Call feature is its ability to integrate with legacy phone systems and offer the Click-to-Call functionality on top of the standard feature set of the already deployed phone system.

For further details about the Click-to-Call feature please visit http://www.vodia.com or contact sales@vodia.com.

‍

Latest Articles

Sonic: Music on Hold and the Vodia PBX

Music on Hold plays an important role in how callers experience wait times and perceive service quality. With Vodia PBX Version 70, we’ve enhanced Music on Hold to deliver neutral, calming, high-quality audio that reassures callers while they wait. These improvements, combined with flexible streaming options, emergency messaging, and full support for cloud and on-premises multi-tenant environments, help businesses reduce dropped calls and create a more positive caller experience before an agent ever answers.

February 17, 2026

Open Source PBX vs Commercial PBX: What You’re Really Managing

Organizations often start with an open source PBX for flexibility, but as systems move from initial setup to daily operations, the real cost becomes management, maintenance, and long-term reliability. This article explores the difference between building a PBX stack from frameworks and running a commercial, integrated PBX platform, focusing on operational complexity, security responsibility, upgrades, and ongoing maintenance. It explains how a purpose-built PBX shifts the burden from continuous engineering to stable operation, helping teams prioritize clarity, control, and scalability as requirements grow.

February 12, 2026

The Vodia PBX and Google Gemini

Vodia PBX now integrates Google Gemini with JavaScript IVR and Voice Agents, enabling real-time, AI-driven call handling and intelligent routing. By combining Gemini’s multimodal large language models with Vodia’s programmable IVR framework, organizations can build voice agents that stream audio in real time, make routing decisions through function calls, and handle both basic and attended transfers with AI-assisted screening. This integration allows businesses to automate call flows, reduce hold times, and improve productivity using conversational AI that works directly inside the PBX.

February 4, 2026