Vodia’s Click-to-call feature will allow businesses to do just that by harnessing each of their customer’s web site visits into a sales opportunity by enabling their potential customers to talk to them in real-time. This new cutting-edge feature will enable internet users to place calls to a business directly from the website of the business, without the need for a phone or the need to download any software. The feature will provide business owners with a “Click-to-Call” button that they would be able to place on their company home page. Website visitors of the business will be able to talk to a company representative using a WebRTC enabled web browser by simply clicking the “Click-to-call” button.
WOBURN, MA. – Oct. 24, 2013 – Vodia Networks Inc announced today its WebRTC based Click-to-Call feature for its snom ONE IP-PBX product line and hostedi.am cloud service.
Research has indicated that 77% of users who abandon an online purchase cite the inability to speak to a representative as their primary reason for abandonment. Further reports indicate that businesses that provide any kind of Click-to-call functionality on their websites are able to convert such customer calls to real sales over 70% of the time!
Vodia’s Click-to-call feature will allow businesses to do just that by harnessing each of their customer’s web site visits into a sales opportunity by enabling their potential customers to talk to them in real-time. This new cutting-edge feature will enable internet users to place calls to a business directly from the website of the business, without the need for a phone or the need to download any software. The feature will provide business owners with a “Click-to-Call” button that they would be able to place on their company home page. Website visitors of the business will be able to talk to a company representative using a WebRTC enabled web browser by simply clicking the “Click-to-call” button. With the growing support for WebRTC across web browsers, Vodia’s Click-to-Call feature will allow businesses to have their customers call them about sales, support and other inquiries from desktop computers, laptops, tablets and smart phones.
Some of the great benefits of Vodia’s Click-to-Call feature include:
Another great benefit of the Vodia Click-to-Call feature is its ability to integrate with legacy phone systems and offer the Click-to-Call functionality on top of the standard feature set of the already deployed phone system.
For further details about the Click-to-Call feature please visit http://www.vodia.com or contact sales@vodia.com.
SMS is cool when you can send SMS and MMS messages to customers directly from your user portal. To configure your Skyetel SMS log in to your Skyetel portal and navigate to the 3 cog wheels in the right-hand corner. Shown below, this will bring you to the API section.
Our customers actually started with us, let’s say 400 calls, about 400 calls a day. Five years later there are 3000 calls per day. The reason for that is we applied Vodia functionality to various parts of their organizations and captured all the call records that transacted through the system, and we analyzed, for them, to find the source of the calls, what areas geographically, and thus the customer was able to focus their resources in servicing those areas, reaching many more patients and many more doctors.
“Our company has been using 3CX for all our client phone systems before I got here. It has been nothing short of an absolute nightmare,” said Liz DelSignore, DTM, PCM and Technician at Hexis Consulting. “Since switching to Vodia, once the initial set up is complete (whether multi-tenant or single tenant), it has been a much more pleasant experience. Support is always there for you when you need them, and they genuinely will do everything possible to help your MSP. Being a pretty small MSP ourselves, that matters a lot – to both us and our customers. We recommend Vodia to literally every MSP that even asks about VOIP and PBX now.”
