Announcement

Vodia introduces hotel PMS module for the hospitality industry

Published on:

September 22, 2014

Today, two of the most critical components of any hospitality property are its phone system (PBX) and the Property Management System (PMS). Both the PBX and PMS are going through a rapid modernization trend in the hospitality industry with most of the hotels migrating from traditional TDM based systems to their more modern IP based kin. Traditional PBXs are being replaced by IP based PBXs to benefit from the advantages the new VoIP technology. Traditional Property Management Systems (PMS) are also being replaced by more modern IP based systems that can seamlessly integrate with other IP based systems and services.

WOBURN, MA. – September. 22, 2014 – Vodia Networks, a leading provider of IPPBX and Call center software, announced today the availability of a Hotel PMS module for its Vodia PBX software that will enable seamless integration with hospitality Property Management Systems (PMS) used in hotels and other hospitality environments. Available as an add-on license, the new PMS functionality will allow hoteliers to deploy the Vodia PBX in combination with over 70 compliant PMS systems and increase the efficiency of the property by automating the essential functions of the front-desk and housekeeping.

Today, two of the most critical components of any hospitality property are its phone system (PBX) and the Property Management System (PMS). Both the PBX and PMS are going through a rapid modernization trend in the hospitality industry with most of the hotels migrating from traditional TDM based systems to their more modern IP based kin. Traditional PBXs are being replaced by IP based PBXs to benefit from the advantages the new VoIP technology. Traditional Property Management Systems (PMS) are also being replaced by more modern IP based systems that can seamlessly integrate with other IP based systems and services.

Vodia’s PMS module will enable the Vodia PBX and the PMS on the property to synchronize the status of hotel guests, rooms and other housekeeping functions between the PBX and the front desk. For example, a guest check-in can automatically update the Vodia PBX to log all calls placed by the guest during the stay and have the phone bill included in the guest’s invoice at check-out time. Maid codes initiated by housekeeping from the room phone can automatically notify the front desk that the particular room has been cleaned and is ready for the next guest. Guest extensions can be set to Do-not-Disturb in case the guest does not wish to receive any calls. External calls for any guest can be restricted by setting a credit limit for the guest at the front desk which automatically notifies the Vodia PBX to restrict calls for the guest accordingly. Multi-property hotel chains can further lower infrastructure costs by integrating all on-site PMS systems to a single Vodia PBX system in the cloud.

“We have been seeing a lot of interest from the hospitality customers for a robust phone system that can be deployed alongside their existing PMS systems. Since Vodia PBX is already one of the leading PBX products in the industry, our new PMS functionality will now allow hotels to not only benefit from the feature richness of the Vodia PBX but also help them automate their front-desk functions, save time on guest check-ins and lower the total cost of ownership of the overall system by using IP based trunks. We are very excited with this new development and are looking forward to reach out to a whole new set of customers.” says Ahmar Ghaffar, VP Sales and Marketing at Vodia Networks.

For further details please contact sales@vodia.com

Latest Articles

View All

Why Browser Calling is the Future of Business Communication

Vodia’s browser calling solution allows businesses to make and receive VoIP calls directly from any web browser, eliminating the need for apps or desk phones. It offers convenience, cost savings, and a wide range of features including chat, voicemail, call transfers, conference calls, video calls, and CRM integration. The system is secure, operating entirely within the browser to reduce exposure to malware, and scalable to support remote and hybrid work environments. With easy setup through the Vodia PBX web interface, organizations can streamline communication, improve productivity, and provide employees with a flexible, reliable, and fully integrated business communication experience.

August 13, 2025

Building Intelligent Voice Response Systems with Vodia's JavaScript IVR

JavaScript IVR transforms the way businesses handle incoming calls by enabling fully customizable, intelligent phone menu systems. Unlike static IVR setups with limited, pre-defined options, JavaScript IVR allows you to create dynamic call flows that adapt in real time based on caller input, business data, or even external API integrations. This means you can route calls more efficiently, automate complex processes, and offer highly personalized experiences to your customers. Whether you want to check customer records before transferring a call, adjust menu options based on time of day, or integrate with CRM systems for instant data access, JavaScript IVR gives you the flexibility and control to make it happen - all while improving efficiency and enhancing caller satisfaction.

August 11, 2025

Get The Support You Need Easily Through The Vodia Help Center On Jira

Vodia support is now easier to access through the Vodia Help Center on Jira, giving partners and customers a centralized platform to submit technical support tickets, ask sales or licensing questions, and suggest new features. With a valid license key, users can open detailed requests and track their status in one place. The portal also brings together Vodia documentation, the PBX API, and the Vodia forum, making it the go-to resource for everything Vodia. Whether you're troubleshooting, planning an upgrade, or just need guidance, the Help Center is designed to streamline your experience and connect you with the right support faster.

August 7, 2025