Back to Blog
Announcement

Vodia embraces HTML5 for its IP-PBX solution

Published on:

December 4, 2013

Vodia Networks Inc a leading developer of IP-PBX and Call Center software announced today its commitment to further HTML5 support for its IP-PBX product line and hostedi.am cloud phone service.

Christian Stredicke

Vodia Networks Inc a leading developer of IP-PBX and Call Center software announced today its commitment to further HTML5 support for its IP-PBX product line and hostedi.am cloud phone service.

The enhanced HTML5 audio playback feature will allow users to listen to their call recordings, voice messages and other audio files natively in the web browser without the need for any software or browser plug-ins.

Recording phone calls has always been an important feature of a phone system. Phone calls often need to be recorded for legal purposes or regulatory compliance and are also extremely useful for quality management, dispute resolution and employee coaching whenever required. Vodia’s IP-PBX solution and hostedi.am cloud service offers two call recording modes; Automatic recordings that automatically record all calls going through the IP-PBX and manual recordings (Call-by-call recordings) that record individual calls more like recording-on-demand.

Managing manual recordings is generally not a problem due to the fact that such recordings are created only occasionally and can be treated somewhat similar to voice mail messages. Automatic recordings on the other hand are generated in bulk and therefore require a more efficient way for user presentation, playback and archiving. This is especially important for call centers where thousands of calls are handled every day.

Until recently, the ability to play any type of audio within a browser involved using Adobe Flash or other browser plug-ins such as QuickTime. Although Adobe’s Flash player and QuickTime player are undoubtedly the most popular plug-ins for audio playback in modern web browsers, they still require software installation and most users do not wish to install any plug-ins on their computers altogether, mostly for security reasons.

Enter HTML5! One of the most exciting and long-awaited features of HTML5 is the <audio> element, which enables native playback of audio from within the web browser. Vodia PBX has recently introduced support for the HTML5 <audio> element making it possible to stream call recordings and voice mails directly to the browser. The native browser audio playback also eliminates the need for any browser plug-ins or software installation. Even more importantly, HTML5 based audio playback provides the added benefit of being able to restrict audio file download in sensitive environments where agents may be required to listen to the call recordings but are not allowed to download them locally to their computers.

HTML5 based audio playback is supported today in most desktop browsers including Firefox, Chrome, Opera and Safari. Support for mobile browsers is still somewhat limited but this is also expected to change in the future.

For further details please visit http://www.vodia.com  or contact sales@vodia.com.

‍

Latest Articles

View All
Editorial

Why Area Codes Still Matter in a Mobile World

Even in 2025, area codes remain important for personal and business communications. People move frequently but usually keep their original phone numbers because changing them is inconvenient and tied to banking, two-factor authentication, and multiple online accounts. For PBX administrators, area codes are essential for routing calls accurately, displaying the correct caller ID, and managing costs. Vodia PBX simplifies area code management with pattern-based dial plans, automatic updates, and smart trunk selection. This ensures that calls reach the right destination efficiently, maintain a local presence to increase pickup rates, and provide reliable communication both in North America and internationally.

September 16, 2025
Tech

Keycloak OpenID Connect Integration for the Vodia PBX

Vodia’s PBX now integrates with Keycloak OpenID Connect, providing secure single sign-on for users so they can access all connected applications without repeated authentication. Logging out from one application automatically logs the user out of all connected systems, simplifying user management and improving security. Keycloak, a Cloud Native Computing Foundation project, supports standard protocols including OpenID Connect, OAuth 2.0, and SAML, offering enterprise-grade identity and access management. To ensure proper integration, Keycloak user emails must match the corresponding PBX extension emails. Complete guidance is available in the Vodia Keycloak integration guide.

September 12, 2025
Announcement

Vodia Announces Partnership with Comms Group Global

Vodia Networks has announced a strategic distribution partnership with Comms Group Global (ASX: CCG), aiming to expand the reach of its feature-rich cloud PBX solutions across APAC and EMEA. Through this collaboration, Comms Group Global will serve as an official reseller, providing businesses of all sizes with scalable, secure, and integrated telephony solutions. Customers will benefit from advanced call management features, Microsoft Teams integration, and robust security standards, while also gaining access to Comms Group’s SIP coverage in over 65 countries. The partnership enables a streamlined “one-touch” provisioning process, ensuring fast and seamless deployment for enterprises and SMEs seeking to improve efficiency.

September 8, 2025