Vodia embraces HTML5 for its IP-PBX solution

Published on:

December 4, 2013

Vodia Networks Inc a leading developer of IP-PBX and Call Center software announced today its commitment to further HTML5 support for its IP-PBX product line and cloud phone service.

Vodia Networks Inc a leading developer of IP-PBX and Call Center software announced today its commitment to further HTML5 support for its IP-PBX product line and cloud phone service.

The enhanced HTML5 audio playback feature will allow users to listen to their call recordings, voice messages and other audio files natively in the web browser without the need for any software or browser plug-ins.

Recording phone calls has always been an important feature of a phone system. Phone calls often need to be recorded for legal purposes or regulatory compliance and are also extremely useful for quality management, dispute resolution and employee coaching whenever required. Vodia’s IP-PBX solution and cloud service offers two call recording modes; Automatic recordings that automatically record all calls going through the IP-PBX and manual recordings (Call-by-call recordings) that record individual calls more like recording-on-demand.

Managing manual recordings is generally not a problem due to the fact that such recordings are created only occasionally and can be treated somewhat similar to voice mail messages. Automatic recordings on the other hand are generated in bulk and therefore require a more efficient way for user presentation, playback and archiving. This is especially important for call centers where thousands of calls are handled every day.

Until recently, the ability to play any type of audio within a browser involved using Adobe Flash or other browser plug-ins such as QuickTime. Although Adobe’s Flash player and QuickTime player are undoubtedly the most popular plug-ins for audio playback in modern web browsers, they still require software installation and most users do not wish to install any plug-ins on their computers altogether, mostly for security reasons.

Enter HTML5! One of the most exciting and long-awaited features of HTML5 is the <audio> element, which enables native playback of audio from within the web browser. Vodia PBX has recently introduced support for the HTML5 <audio> element making it possible to stream call recordings and voice mails directly to the browser. The native browser audio playback also eliminates the need for any browser plug-ins or software installation. Even more importantly, HTML5 based audio playback provides the added benefit of being able to restrict audio file download in sensitive environments where agents may be required to listen to the call recordings but are not allowed to download them locally to their computers.

HTML5 based audio playback is supported today in most desktop browsers including Firefox, Chrome, Opera and Safari. Support for mobile browsers is still somewhat limited but this is also expected to change in the future.

For further details please visit  or contact

Latest Articles

View All

Vodia Now Integrates with Grafana®

Vodia now integrates with Grafana Labs®' technology to enhance observability in installations, addressing the needs of critical infrastructure environments like emergency services and healthcare. By integrating with Grafana's® scalable metrics, logs and traces solutions, Vodia ensures secure and reliable communication systems. This integration enables geo-redundant deployment and proactive incident response, supporting Vodia's commitment to IT security. Vodia also provides extensive support for implementing, monitoring and auditing these high-availability communication solutions, ensuring seamless integration with various platforms and adherence to stringent data protection measures.

June 19, 2024

The End of the Line

NEC's exit from the on-premise telephone systems market has left many customers at a crossroads, seeking effective alternatives. Vodia provides a seamless transition to our on-premise PBX, utilizing a proven migration path and advanced VoIP technology. In recent migrations, we observed the deep-rooted reliance on "lines" within NEC systems. Our approach ensured a smooth adaptation, teaching users to transition from the old two-step process to a more intuitive VoIP interface. VoIP eliminates physical lines, offering a robust, efficient, and user-friendly communication solution. With Vodia, your organization can continue to communicate effectively, ensuring business continuity and enhanced communication capabilities.

June 10, 2024

#SmartCommunication For Successful Learning

Effective communication is pivotal in enhancing learning experiences. Collaboration between educators and parents fosters a positive environment for students. Amidst the digitalization of education, prioritizing #SmartCommunication is essential for seamless integration of technology into teaching and learning. As learning methods evolve, educators are transforming into facilitators, guiding learners towards acquiring, applying and sharing knowledge. The role of assessment is also evolving, emphasizing the application and utilization of knowledge. While technology shapes the future of education, personal interaction remains vital.

June 7, 2024