“Our company has been using 3CX for all our client phone systems before I got here. It has been nothing short of an absolute nightmare,” said Liz DelSignore, DTM, PCM and Technician at Hexis Consulting. “Since switching to Vodia, once the initial set up is complete (whether multi-tenant or single tenant), it has been a much more pleasant experience. Support is always there for you when you need them, and they genuinely will do everything possible to help your MSP. Being a pretty small MSP ourselves, that matters a lot – to both us and our customers. We recommend Vodia to literally every MSP that even asks about VOIP and PBX now.”
IT Consultancy Seeks Better Vendor Relationship and Support
Burlington, MA and West Bend, WI – August 25, 2022 – Vodia Networks (“Vodia”), maker of cutting-edge software-based telephone systems, and Hexis Consulting (“Hexis”), a provider of custom, managed IT solution, today announced their partnership, with the migration of a number of Hexis clients from 3CX to the Vodia phone system already in process; the company is seeking to offer better pricing and better support to its clients who have moved their telephony to the cloud. Based in Germantown, WI, Hexis Consulting provides managed IT, security, business telephony and disaster recovery to SMBs and enterprises.
“Our company has been using 3CX for all our client phone systems before I got here. It has been nothing short of an absolute nightmare,” said Liz DelSignore, DTM, PCM and Technician at Hexis Consulting. “Since switching to Vodia, once the initial set up is complete (whether multi-tenant or single tenant), it has been a much more pleasant experience. Support is always there for you when you need them, and they genuinely will do everything possible to help your MSP. Being a pretty small MSP ourselves, that matters a lot – to both us and our customers. We recommend Vodia to literally every MSP that even asks about VOIP and PBX now.”
“Unlike some other PBX providers, including 3CX, Vodia empowers our channel partners to sell their own brands and make their own bundles,” said Kyle Asbury, Director, Sales and Marketing, Vodia. “We don’t want MSPs to give away their business, we want them to be their own phone companies. And we’re a relationship first company, which means we’re always available to provide guidance and support to our partners. The Hexis Consulting team is one of the best in the IT industry, and we’re honored to be their preferred phone system for Hexis customers looking to move their telephony to the cloud. We look forward to a long and productive relationship with this great company.”
About Hexis Consulting
Hexis Consulting’s Motto is “Secure, Automate, Maintain.” The company’s goals are simple – to keep you in business my mitigating the constantly increasing risk of cyber attacks on your finances, to align your technology with your strategic business goals by optimizing and automating pain points, and to maintain the full scope of your technology and vendor relationships so that you can focus on your business, not the tools you use to get it done. For more information, please visit https://hexisconsulting.com/.
About Vodia Networks, Inc.
Vodia Networks has been a trendsetter in the Voice over Internet Protocol (VoIP) industry for over a decade. Since 2006, Vodia has led the VoIP world in innovation and forward-thinking development, particularly with its early adoption of a multi-tenancy platform for its customers – Vodia was the first company to offer a true multi-tenancy platform and it remains one of the very few companies that can deliver it. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs for numerous third-party SW and CRM systems.
Vodia maintains a global presence, with offices in four countries – localized information is available in Australia, France, Germany, Hong Kong and South Africa. For additional information please visit www.vodia.com.
Cove Central teams up with QuestBlue and Vodia to revolutionize communication solutions for MSPs nationwide. This elite turnkey partnership simplifies FCC compliance, integrates global cloud capabilities, and redefines industry standards. With Cove Central's TAPP, MSPs gain white-glove support and 24x7 service, setting a new standard in unified communications.
Remote work, fueled by cloud computing, is changing how we connect beyond traditional offices. Telephones remain vital, demanding solutions beyond basic call forwarding. Emulating extensions, with call control functions, becomes essential for effective remote communication. Options like home IP phones and softphones blur the line between office and remote work. The emphasis is on replicating a seamless phone experience in the era of flexible work arrangements.
Addressing a challenge with LDAP, VoIP phones lack the ability to write new contacts to the address book. For users of snom phones, a solution involves utilizing the snom button mode, specifically the "keyevent" mode with the F_ADR_BOOK parameter. This configuration enables users to add phone numbers directly from the phone keyboard, bypassing the need for PBX login and web interface use. This versatile approach can also be applied to other functions and is similarly available for Grandstream, HTek, and Yealink phones.
