Vodia and UC-Reseller Introduce the LinkedIn Group: “Vodia Experts”
Published on:
September 26, 2023
Vodia Networks and UC-Reseller are launching the 'Vodia Experts' LinkedIn group, fostering collaboration among Vodia resellers to share insights and best practices. This platform encourages participation from technical, sales, and marketing professionals, enabling them to showcase their integrations and gain support. Aiming on amplifying partner voices, the group plans to host webinars, promote member content, and provide a valuable source of industry knowledge.
The Group is a Resource for Best Practices for Resellers and Enhances Support for the Reseller Channel
Burlington, MA and London – September 26, 2023: Vodia Networks (“Vodia”), a developer of cutting-edge software-based telephone systems, and UC-Reseller, the exclusive distributor for Vodia in the UK, are pleased to announce a new LinkedIn group, Vodia Experts. Please visit the page or use the QR code below to join the group:
The Vodia Experts LinkedIn group enhances channel support by providing a platform for Vodia resellers to collaborate, share insights and integrations, and cultivate a community based on best practices. It also serves as a source of guidance and support for its members.
We invite all Vodia partners to join the Vodia Experts group. You don’t have to be technical: we welcome everyone, and we would love to see participation from technical, developers,sales and marketing professionals.
Vodia’s open API enables resellers to complete their own integrations and develop interfaces and utilities that expand the Vodia ecosystem. Vodia Experts serves as a platform for resellers to demonstrate, share and showcase their accomplishments with other like-minded partners, offering, at the same time, a collaborative space for seeking and/or providing assistance and guidance. It’s the ideal place to observe how other resellers collaborate with Vodia, and to find out what works (and what doesn’t). It’s also a perfect platform for discussing prospective features, before submitting them as formal feature requests.
“Vodia Experts is another avenue of support for Vodia resellers,” said Eric Altman, Sales Engineer, Vodia, “a collaborative space where resellers can discuss their experiences and share their knowledge and, ultimately, help each other grow.”
“We will announce webinars and other events including product launches,” said Stuart Rudd, Director of Channel Development, UC-Reseller, “and we are looking for marketing and PR content from our members, which we will promote into other channels on our members behalf, amplifying the coverage for our valued partners. Ultimately, we are telling the channel, ‘we want our partners’ voices to be heard, as experts in their field.’ We have identified a collaborative, exciting way to connect Vodia resellers, and we want to create a cohesive and informative atmosphere wherein our members help each other gain market share. I’m really excited about what we will accomplish.”
“We are excited about the opportunities Vodia Experts gives us to develop and share more content, including press releases, blog posts and, hopefully, case studies,” said David Porter, VP of Communications, Vodia. “We hope Vodia Experts becomes a source of quality content for everyone, from MSPs to traditional telcos. We look forward to sharing this content within the group and beyond.”
Please visit the Vodia Experts LinkedIn page and join us! Questions? Please contact David A. Porter, dp@vodia.com.
About UC-Reseller
UC-Reseller is a wholesale telecommunications provider supplying voice and data networks, including phone systems produced by several leading manufacturers, with full support to our channel partners, resellers, and sub-distributors. UC-Reseller is a technical solutions house, making the impossible probable, and the probable possible, by using our experience and knowledge in the sector, assisting our reseller base to deliver customer-specific solutions and turning dreams into reality. UC-Reseller provides comprehensive unified communications solutions via our resellers and sub-distributors from assisting with solution specification, validation, implementation support, to bespoke tariffs, complete with pro-active support for our resellers and sub-distributors. With the head office in Wolverhampton, and having a London office, the company is dedicated to supporting the Reseller, Sub-Distribution channel to ensure its resellers have a differential in a crowded marketplace, ensuring its resellers win more business.
Vodia Networks has been a trendsetter in the Voice over Internet Protocol (VoIP) industry for over a decade. Since 2006, Vodia has led the VoIP world in innovation and forward-thinking development, particularly with its early adoption of a multi-tenancy platform for its customers – Vodia was the first company to offer a true multi-tenancy platform and it remains one of the very few companies that can deliver it. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs for numerous third-party SW and CRM systems.
Vodia’s browser calling solution allows businesses to make and receive VoIP calls directly from any web browser, eliminating the need for apps or desk phones. It offers convenience, cost savings, and a wide range of features including chat, voicemail, call transfers, conference calls, video calls, and CRM integration. The system is secure, operating entirely within the browser to reduce exposure to malware, and scalable to support remote and hybrid work environments. With easy setup through the Vodia PBX web interface, organizations can streamline communication, improve productivity, and provide employees with a flexible, reliable, and fully integrated business communication experience.
JavaScript IVR transforms the way businesses handle incoming calls by enabling fully customizable, intelligent phone menu systems. Unlike static IVR setups with limited, pre-defined options, JavaScript IVR allows you to create dynamic call flows that adapt in real time based on caller input, business data, or even external API integrations. This means you can route calls more efficiently, automate complex processes, and offer highly personalized experiences to your customers. Whether you want to check customer records before transferring a call, adjust menu options based on time of day, or integrate with CRM systems for instant data access, JavaScript IVR gives you the flexibility and control to make it happen - all while improving efficiency and enhancing caller satisfaction.
Vodia support is now easier to access through the Vodia Help Center on Jira, giving partners and customers a centralized platform to submit technical support tickets, ask sales or licensing questions, and suggest new features. With a valid license key, users can open detailed requests and track their status in one place. The portal also brings together Vodia documentation, the PBX API, and the Vodia forum, making it the go-to resource for everything Vodia. Whether you're troubleshooting, planning an upgrade, or just need guidance, the Help Center is designed to streamline your experience and connect you with the right support faster.
.svg)
