Vodia and UC-Reseller Introduce the LinkedIn Group: “Vodia Experts”
Published on:
September 26, 2023
Vodia Networks and UC-Reseller are launching the 'Vodia Experts' LinkedIn group, fostering collaboration among Vodia resellers to share insights and best practices. This platform encourages participation from technical, sales, and marketing professionals, enabling them to showcase their integrations and gain support. Aiming on amplifying partner voices, the group plans to host webinars, promote member content, and provide a valuable source of industry knowledge.
The Group is a Resource for Best Practices for Resellers and Enhances Support for the Reseller Channel
Burlington, MA and London – September 26, 2023: Vodia Networks (“Vodia”), a developer of cutting-edge software-based telephone systems, and UC-Reseller, the exclusive distributor for Vodia in the UK, are pleased to announce a new LinkedIn group, Vodia Experts. Please visit the page or use the QR code below to join the group:
The Vodia Experts LinkedIn group enhances channel support by providing a platform for Vodia resellers to collaborate, share insights and integrations, and cultivate a community based on best practices. It also serves as a source of guidance and support for its members.
We invite all Vodia partners to join the Vodia Experts group. You don’t have to be technical: we welcome everyone, and we would love to see participation from technical, developers,sales and marketing professionals.
Vodia’s open API enables resellers to complete their own integrations and develop interfaces and utilities that expand the Vodia ecosystem. Vodia Experts serves as a platform for resellers to demonstrate, share and showcase their accomplishments with other like-minded partners, offering, at the same time, a collaborative space for seeking and/or providing assistance and guidance. It’s the ideal place to observe how other resellers collaborate with Vodia, and to find out what works (and what doesn’t). It’s also a perfect platform for discussing prospective features, before submitting them as formal feature requests.
“Vodia Experts is another avenue of support for Vodia resellers,” said Eric Altman, Sales Engineer, Vodia, “a collaborative space where resellers can discuss their experiences and share their knowledge and, ultimately, help each other grow.”
“We will announce webinars and other events including product launches,” said Stuart Rudd, Director of Channel Development, UC-Reseller, “and we are looking for marketing and PR content from our members, which we will promote into other channels on our members behalf, amplifying the coverage for our valued partners. Ultimately, we are telling the channel, ‘we want our partners’ voices to be heard, as experts in their field.’ We have identified a collaborative, exciting way to connect Vodia resellers, and we want to create a cohesive and informative atmosphere wherein our members help each other gain market share. I’m really excited about what we will accomplish.”
“We are excited about the opportunities Vodia Experts gives us to develop and share more content, including press releases, blog posts and, hopefully, case studies,” said David Porter, VP of Communications, Vodia. “We hope Vodia Experts becomes a source of quality content for everyone, from MSPs to traditional telcos. We look forward to sharing this content within the group and beyond.”
Please visit the Vodia Experts LinkedIn page and join us! Questions? Please contact David A. Porter, dp@vodia.com.
About UC-Reseller
UC-Reseller is a wholesale telecommunications provider supplying voice and data networks, including phone systems produced by several leading manufacturers, with full support to our channel partners, resellers, and sub-distributors. UC-Reseller is a technical solutions house, making the impossible probable, and the probable possible, by using our experience and knowledge in the sector, assisting our reseller base to deliver customer-specific solutions and turning dreams into reality. UC-Reseller provides comprehensive unified communications solutions via our resellers and sub-distributors from assisting with solution specification, validation, implementation support, to bespoke tariffs, complete with pro-active support for our resellers and sub-distributors. With the head office in Wolverhampton, and having a London office, the company is dedicated to supporting the Reseller, Sub-Distribution channel to ensure its resellers have a differential in a crowded marketplace, ensuring its resellers win more business.
Vodia Networks has been a trendsetter in the Voice over Internet Protocol (VoIP) industry for over a decade. Since 2006, Vodia has led the VoIP world in innovation and forward-thinking development, particularly with its early adoption of a multi-tenancy platform for its customers – Vodia was the first company to offer a true multi-tenancy platform and it remains one of the very few companies that can deliver it. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs for numerous third-party SW and CRM systems.
A business phone system with working hours gives companies a practical way to protect employee well-being while maintaining high service standards. With Vodia PBX, employees can set individual schedules based on their time zone, forward calls to mobile devices during working hours, and route calls after hours to voicemail, queues, or designated team members. Features like Do Not Disturb, call routing by day of the week, and presence visibility let teams manage availability without sacrificing responsiveness. Whether it’s handling peak-hour demand with call distribution or disconnecting during evenings and holidays, Vodia helps organizations support work-life balance without compromising communication quality.
AI is transforming how SMBs manage their phone systems by removing the traditional barriers to customization. With the Vodia PBX, businesses can now create dynamic call center analytics dashboards, define custom call flows, and generate detailed performance reports without needing scripting skills or developer support. This empowers smaller teams to take full control of their communication infrastructure, adapt quickly to operational changes, and gain real-time visibility into agent performance and customer interactions. By combining flexible PBX features with accessible AI tools, Vodia enables a smarter, more agile approach to business telephony that improves both internal efficiency and the overall customer experience.
Vodia PBX now integrates seamlessly with Freshdesk, an AI-powered customer service platform used by over 73,000 companies worldwide. This integration combines intelligent ticketing and automation with enterprise-grade telephony, enabling automatic contact creation, detailed call tracking, and streamlined agent workflows. By improving call center efficiency and customer interaction management, it helps businesses enhance productivity and customer satisfaction. Vodia continues to strengthen its ecosystem with integrations to leading business software, delivering top-tier cloud PBX solutions.
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