Announcement

Vodia PBX Now Integrates with Smokeball to Streamline Law Firm Communications

Published on:

October 31, 2025

Law firms can now handle client communications more efficiently with the new integration between Vodia and Smokeball, the AI-powered legal practice management software. The integration connects the phone system directly with Smokeball, giving staff instant caller identification, access to related matters, and real-time client insights. By unifying calls and case management in one platform, it helps firms save time, reduce errors, and deliver faster, more informed client service.

BOSTON - 31 October 2025: Vodia Networks, Inc., a provider of unified cloud communications solutions to enterprises, contact centers, and service providers, today announced its industry-standard PBX now integrates with Smokeball, a leading cloud legal practice management software enhanced with AI.

Smokeball AI

Smokeball AI empowers law firms to run their firms specific to their practice areas, with all the insights and tools law firms need, including automatic time tracking and invoicing, streamlined workflows, a library of over 20,000 standard legal forms and documents, and actionable reports. The software is provided as a member benefit by more than 20 US bar associations: 

  • 20,000 prebuilt legal forms
  • AutoTime automatically records all activity (emails, documents, calls) with no timers 
  • Automated checklists tied to matters; reminders, dependencies, and dashboards
  • Encrypted, two-factor authentication; secure sharing of docs, deadlines, and billing
  • Microsoft Word integration and 20,000+ templates for instant, accurate drafting
  • Real-time dashboards
  • Smokeball Archie AI integrated into every matter
  • Two-way sync for email and calendar

The Vodia - Smokeball Integration

The Vodia - Smokeball integration provides real-time caller identification with screen pop functionality, displaying contact information and direct links to client records in Smokeball when calls arrive. It supports multiple regions - Australia, UK, USA - with region-specific authentication and API endpoints.

This integration helps law firms work more efficiently by connecting their phone system directly with Smokeball. When a client calls, staff can instantly see who is calling, open the related matter, and respond with full context. It saves time, improves accuracy, and ensures every interaction is properly logged within their existing workflow.

Integration Features

  • Inbound and Outbound Support: Identifies contacts for both incoming and outgoing calls
  • Internal Call Filtering: Automatically ignores extension-to-extension calls and star codes
  • Multi-Region Support: Seamlessly works with Smokeball Australia, UK, and US instances
  • OAuth Security: Secure token-based authentication per user
  • Real-Time Contact Identification: Displays caller information instantly when calls arrive
  • Screen Pop with Direct Links: Contact name and clickable link to contact record in Smokeball in the Vodia Agent web app
  • Staging Environment Support: Option to connect to Smokeball staging servers for testing

How to integrate Vodia with Smokeball

For more details about setup and configuration, see the Vodia–Smokeball integration guide.

Since its inception, Vodia has been committed to providing small businesses with the best cloud communication system. The company continues to integrate with best-in-class platforms and software that help businesses reduce costs, streamline operations, and surpass the competition. Find out more about Vodia’s peerless communications solutions for SMBs - get in touch with us sales@vodia.com, or call +1 (617) 861-3490 (United States), +61 2 7201 0788 (APAC), or +49 30 555 78749 (Europe).

About Vodia

Vodia Networks, Inc. provides B2B cloud communications solutions for enterprises, contact centers, and service providers. Its PBX software offers a broad range of business telephony features for on-premise and cloud deployments on Windows, Linux, and Mac. Fully SIP-compliant, Vodia integrates with numerous SIP devices and trunking providers for flexible telephony. Its multi-tenant platforms support desk phones, softphones, APIs, and third-party CRM integrations. Vodia empowers partners and users with world-class cloud PBX and personalized support to ensure success. The company has headquarters in Boston, USA, and Berlin, Germany. Visit Vodia on LinkedIn, X, and YouTube.

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