Editorial

“My Smartphone for Business Calls? – No Way!” But Why Not?

Published on:

May 28, 2022

The Vodia app also makes it so you can set business hours, for the entire company or for individual employees, all within the PBX. This means no one can call an employee late at night or on a weekend or holiday. This is a key requirement for many employees, who worry using their smartphones means receiving work calls at all hours.

With Vodia smartphone apps, your private mobile phone becomes a second phone – for business

Lately, since the home office has become the primary workplace for so many of us, the question arises as to how telephone accessibility from anywhere can be secured. Most companies have already switched their phone systems to VoIP, and many of them have moved their telephony into the cloud. Most employees, however, still prefer using their PCs or laptops to make and answer calls, rather than receiving work calls on their smartphones; these devices are for private, personal calls – employees want these numbers to remain private and do not want to share them with customers, vendors, etc., since no one wants to receive work calls outside office hours. Turning off your PC or closing your laptop makes it so you can’t receive these calls.

Wouldn’t it be easier, though, if you could use your smartphone for all of your calls, personal and professional? You also use your PC or laptop for work, not just for answering and making calls (especially when you had an IP phone on the desk in your office, an office to which you might not yet have returned). And, of course, no one wants to spend the entire day wearing a headset. So, the solution just might be using your smartphone as your office extension. Just about everyone has one and, thanks to WLAN and data flat rates, there aren’t any additional costs – which means you won’t have to bill back these calls to your company. The final enticement? The voice quality of smartphone calls is outstanding and continues to improve, particularly when these devices are paired with Bluetooth headsets.

Vodia Smartphone Apps Separate Professional and Personal Calls

This is where the Vodia app – available for Android and iOS – comes into play by neatly separating private and official conversations. The app easily connects to your office phone system via a QR code, which is scanned in the app; all of the personal settings in the PBX are now included in the smartphone OS, and anything you could have accomplished with a desk phone in the office or with the softphone on your desktop can now be done with your smartphone. With both incoming and outgoing calls, your office number appears on your screen – your personal number remains private.

The Vodia app also makes it so you can set business hours, for the entire company or for individual employees, all within the PBX. This means no one can call an employee late at night or on a weekend or holiday. This is a key requirement for many employees, who worry using their smartphones means receiving work calls at all hours.

The Vodia Smartphone App – a Versatile Control Center

With the smartphone app, you can do more than make and receive phone calls:

  • See which colleagues are in a conversation
  • Ascertain if there are voicemails in your inbox
  • Review the call history
  • Determine which devices should ring and when (call forwarding during meetings, etc.)
  • Send text messages via the app (as long as your SIP provider supports this)
  • Access contacts in the PBX phone book (at the discretion of individual users)
  • With VoIP phones, incoming calls can be taken where it best suits the individual

The Vodia PBX Is All-Inclusive

Unlike other phone systems, Vodia provides use of its smartphone app as part of the package – there is no additional cost for using the app. This means companies don’t have to make any additional financial commitments if their employees want to use the app, which makes it as cost-effective as it is efficient.

The award-winning Vodia PBX software turns any mobile phone, laptop, tablet or PC into a VoIP client employees can use for their everyday communication needs, from anywhere, anytime. Those apps talk to standard VoIP phones on the same system, and users can have apps and VoIP phones ring at the same time. If you’re looking for a telephony solution for your organization, Vodia makes it possible to work from anywhere and keep your team seamlessly connected and collaborating, today and tomorrow. We are here to help you. Contact us, sales@vodia.com or +1 (617) 861-3490.

Latest Articles

View All

Solid Ground: Smart Real Estate Communication from Vodia

The real estate industry is evolving rapidly, propelled by innovative communication services that are revolutionizing property management, tenancy expansion and asset valuation. Vodia's smart communication solutions are at the forefront of this transformation, connecting real estate stakeholders with cutting-edge technology. Our comprehensive suite of connectivity and communication services is tailored to meet the diverse needs of the real estate value chain, empowering stakeholders with efficient and effective tools for seamless integration and enhanced operational efficiency.

April 11, 2024

Vodia at the Pulse of Healthcare Digitalization

Effective communication is essential for building trust in healthcare, and Vodia plays a crucial role in ensuring successful digitalization efforts. At the DMEA trade fair, several pivotal themes emerge that hold significant importance for advancing digitalization in healthcare. From AI integration to cloud-based solutions, Vodia's platform empowers healthcare providers to streamline processes and enhance patient care. Discover Vodia's offerings and learn how we can support your digital healthcare initiatives.

April 9, 2024

Vodia Visits Enterprise Connect 2024

Vodia sales engineer Eric Altman recently attended Enterprise Connect 2024 in Orlando, FL, from March 25 to March 28, connecting with partners and exploring the latest trends in enterprise communication. With a focus on AI and contact centers, Eric participated in sessions discussing AI's role in call distribution and agent handling. The event showcased innovative solutions from various companies, including Vodia partners QuestBlue and Cyberdata, offering SIP trunking, messaging, voice, and IP endpoint services. Eric also engaged with Cove Central, highlighting Vodia's Technology Alliance Partner Program (TAPP) collaboration.

April 4, 2024