Vodia PBX now allows users to schedule reports beyond daily intervals, supporting weekly, monthly, and quarterly options. Reports can be combined, such as “0:00/week 0:00/month,” to send both weekly and monthly reports at midnight. However, caution is needed when scheduling quarterly reports on busy systems due to performance concerns. The web interface now offers period selection for reports, such as the current or previous day, week, or month. While this simplifies report generation, large systems should be mindful of potential slowdowns when accessing large amounts of data. The "Try" button continues to generate daily reports.
A common requirement in PBX systems is to generate reports. Many of those reports are generated daily. The PBX was already offering such reports for ACD and other accounts at midnight, where “midnight” was a term that could be specified in a field where the email address for the report had to be put.
Interestingly, it was already possible to specify more than one time when the report should be generated. We are now building on that possibility and extend it beyond the day.
The old syntax just accepted the time of day (in 24-hour format) when the report should be generated. Because the PBX checks every 15 minutes, it had to be in 15-minute intervals, like 3:45. We now extended that format to accept either the weekday (“sun”, “mon”, … “sat”) or just “week” for Sunday. It is also possible to use “month” for monthly reports and “quarter” for quarterly reports.
It is also possible to combine those reports. For example “0:00/week 0:00/month” will send both weekly and monthly reports at midnight.
It should be noted here that sending out a quarterly report on very busy systems is not a good idea. This will cause the PBX to perform a table scan on all CDR records which can take minutes before that process is done.
The “Try” button will always generate daily reports.
We have taken the concept also into the web interface. The domain ACD page where you can see the agents activity now also spots a new button where you can select the period that should be reported. By default it is the current day, but you can select the previous day, the previous week (assuming that the week starts on Sunday), the current month and the previous month.
Like with the midnight CDR, you need to be careful if you have very busy systems to load the whole month of CDR. The system does limit the search to the current ACD, but if there are millions of CDR this will keep the system busy for a few seconds.
The login stat below the Agent activity and the call dropout report is always per day. This is something we might address in future versions—one of the main challenges is to display agents that use the login and logout a lot without filling up the whole screen.
Join Vodia Networks on April 8 for a live, in-depth webinar on how real-time media streaming is powering the future of voice communication. Discover how Vodia PBX version 69.5.6 enables seamless AI integration, live call transcription using the Whisper API, and secure voice data handling. Hosted by Sales Engineer Eric Altman and VoIP Engineer Hamlet Collado, this session will walk you through real-world use cases, including OpenAI and Google Speech-to-Text integrations, MS Teams support, and new security features. You’ll also get a first look at Vodia’s AI roadmap and have the opportunity to ask your questions during a live Q&A.
Whisper, OpenAI’s Automatic Speech Recognition system, delivers multilingual, noise-tolerant, and technical-language-ready transcription through a streamlined encoder-decoder architecture. With Vodia PBX’s integration, organizations can choose between using OpenAI’s service or hosting Whisper AI locally for complete data sovereignty and control. This on-premise option ensures that sensitive call data stays within your infrastructure while still benefiting from powerful transcription capabilities. To explore deployment options, see our Whisper AI on-premise setup documentation, review a self-hosted integration example, or follow our cloud-based call transcription guide.
Vodia Sales Engineer Eric Altman attended Enterprise Connect 2025 on March 18 and 19, where he connected with partners and gained insight into the future of enterprise communications. AI was the clear focus of the event, with discussions centered on agentic systems, chatbots, and generative technologies. “It was certainly the main element in the atmosphere,” Eric noted. He also shared his excitement about Vodia PBX version 69.5.6, which includes real-time AI integration with OpenAI and call transcription using the Whisper API. The event confirmed that AI is rapidly becoming a core component of modern communication platforms—and Vodia is well-positioned to lead the way.
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