Vodia PBX now enables users to schedule reports beyond daily intervals - the PBX now supports weekly, monthly, and quarterly options. Reports can be combined, such as “0:00/week 0:00/month,” to send both weekly and monthly reports at midnight. Caution is necessary, however, when scheduling quarterly reports on busy systems (due to performance concerns). The web interface now offers period selection for reports, such as the current or previous day, week, or month. While this simplifies report generation, large systems should be mindful of potential slowdowns when accessing large amounts of data. The "Try" button continues to generate daily reports.
A common requirement for PBX systems is to generate reports. Many of those reports are generated daily. The Vodia PBX offers such reports for ACD and other accounts at midnight, where “midnight” was a term that could be specified in a field in which the the email address for the report had to appear.
Interestingly, it was already possible to specify more than one time when the report should be generated. We are now building on this possibility and extending it beyond the day.
The old syntax just accepted the time of day (in 24-hour format) when the report should be generated. Because the PBX checks every 15 minutes, it had to be in 15-minute intervals (like 3:45). We have now extended that format to accept either the weekday (“sun”, “mon”, … “sat”) or just “week” for Sunday. It's also possible to use “month” for monthly reports and “quarter” for quarterly reports.
It's also possible to combine those reports. For example, “0:00/week 0:00/month” will send both weekly and monthly reports at midnight.
It should be noted that sending out a quarterly report on very busy systems is not a good idea, as it will cause the PBX to perform a table scan on all CDR records, which can take minutes before that process is completed.
The “Try” button will always generate daily reports.
We have also taken the concept into the web interface. The domain ACD page, where you can see agent activity, now also includes a new button for the selection of the period that should be reported. By default it's the current day, but you can select the previous day, the previous week (assuming the week starts on Sunday), the current month and the previous month.
As with the midnight CDR, you need to be careful when loading the whole month of CDR if you have very busy systems. The system limits the search to the current ACD, but if there are millions of CDR this will keep the system busy for a few seconds.
The login stat below the Agent activity and the call dropout report is always per day. This is something we might address in future versions—one of the main challenges is to display agents that use the login and logout a lot without filling up the whole screen.
Vodia’s PBX now integrates with Keycloak OpenID Connect, providing secure single sign-on for users so they can access all connected applications without repeated authentication. Logging out from one application automatically logs the user out of all connected systems, simplifying user management and improving security. Keycloak, a Cloud Native Computing Foundation project, supports standard protocols including OpenID Connect, OAuth 2.0, and SAML, offering enterprise-grade identity and access management. To ensure proper integration, Keycloak user emails must match the corresponding PBX extension emails. Complete guidance is available in the Vodia Keycloak integration guide, with additional details in the Keycloak official documentation.
Obwohl viele das Fax für veraltet halten, spielt es in Branchen, in denen Compliance, Vertraulichkeit und ein gesetzlicher Zustellungsnachweis nicht verhandelbar sind, weiterhin eine entscheidende Rolle. Gesundheitsdienstleister verlassen sich auf das Fax, um die HIPAA-Anforderungen zu erfüllen, während Branchen wie das Finanz-, Rechts- und Immobilienwesen bei Verträgen und Dokumenten, die Unterschriften oder eine rechtlich überprüfbare Übermittlung erfordern, darauf angewiesen sind. Im Gegensatz zur E-Mail bietet das Fax Bestätigungsberichte, die als Empfangsnachweis dienen, sowie zeitgestempelte Aufzeichnungen, die in Gerichtsverfahren Bestand haben. Mit der Vodia-PBX wird digitales Fax schneller, einfacher und zugänglicher als je zuvor, denn es ermöglicht den Benutzern, Dokumente per Drag & Drop zu übertragen, den Übertragungsfortschritt zu überwachen und sofortige Bestätigungen zu erhalten.
Vodia Networks has announced a strategic distribution partnership with Comms Group Global (ASX: CCG), aiming to expand the reach of its feature-rich cloud PBX solutions across APAC and EMEA. Through this collaboration, Comms Group Global will serve as an official reseller, providing businesses of all sizes with scalable, secure, and integrated telephony solutions. Customers will benefit from advanced call management features, Microsoft Teams integration, and robust security standards, while also gaining access to Comms Group’s SIP coverage in over 65 countries. The partnership enables a streamlined “one-touch” provisioning process, ensuring fast and seamless deployment for enterprises and SMEs seeking to improve efficiency and reduce operational costs.
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