Back to Blog
Editorial

Vodia Microsoft Teams Integration – It’s Never Been Easier to #WorkWithVodia

Published on:

February 3, 2021

Vodia's integration with Microsoft Teams allows seamless communication between Vodia and Teams extensions, enabling users to make and receive calls from both systems. Teams members can also participate in hunt and agent groups, ensuring smooth collaboration. Those not using Teams can still communicate via registered SIP phones, as Vodia’s integration allows direct routing from Teams extensions. Additionally, Vodia supports the use of any SIP Trunk provider, meaning you don't need to switch to Teams' SIP Trunks. This flexible integration simplifies PBX setup and management through an intuitive drop-down menu, making it easier to #WorkWithVodia.

Hamlet Collado

The integration of Vodia with Microsoft Teams allows for Vodia extensions and Teams extensions to communicate seamlessly with each other. Teams members can belong to hunt groups or agent groups, and they can make and receive outbound calls, all from the Vodia PBX.  And employees who aren’t utilizing MS Teams can still have a registered SIP phone, which means they can still be called from an MS Teams extension via direct routing. With Vodia and Teams, you can bring on a SIP Trunk provider and set up your PBX with a simple drop-down menu. It’s super easy - everything is native and works right out of the box!

Teams offers an unprecedented feature set for office communication, and now it also offers SIP Trunks. Providers, however, need not worry, as Vodia has the answer – our Teams integration uses existing or any other trunks, so you can continue to use MS Teams without having to use Teams SIP Trunks! If you’re a Vodia partner, you can manage your customer base by deploying Vodia with Teams - the integration enables your customers to continue using your proprietary SIP Trunks with and MS Teams. 

It’s never been easier to #WorkWithVodia. For more information, email sales@vodia.com with “MS Teams Integration” in the subject line. 

Latest Articles

View All
Announcement

Vodia Visits IT Expo 2025

Vodia was excited to attend IT Expo 2025 in Ft. Lauderdale, where Sales Engineer Eric Altman connected with industry leaders such as Tommy Lee from Fanvil, Gary Harbeck from Dinstar, Spencer Lee from Telin, Sebastian Balan from Fidelity, Todd Weikle from Soar Communications, Steve Scott from Borderless.com, and Mitch Kahl from BCM One. The discussions highlighted the role of AI in business communications, Vodia’s Microsoft Teams-certified PBX, and our integration with Realtime AI via APIs. This event followed a strategic planning session with key partners to outline Vodia’s goals for 2025. We look forward to connecting with you at future events!

February 19, 2025
Editorial

AI-Powered Hotel Phone System: OpenAI for Guest Services

Vodia has integrated OpenAI’s Realtime API with its PBX, enabling real-time AI-powered hotel phone systems that enhance guest services. By leveraging natural speech processing, guests can make reservations, request services, and access hotel amenities in multiple languages - all through voice commands. This integration streamlines hotel operations, reduces staff workload, and improves guest satisfaction. Whether booking a room, ordering room service, or arranging transportation, AI-powered phone systems provide seamless communication and efficiency. Hotels can now offer personalized, automated experiences while maintaining reliable, high-quality service.

February 18, 2025
Editorial

Vodia and Microsoft Teams: Your Call Center Solution

ConnectPlus, a fictional call center with 150 agents and 20 support team members, faced several challenges in managing its phone systems and customer interactions. The company struggled with inefficient call routing, long wait times, and inadequate reporting, especially as it relied on Microsoft Teams for internal communication. To improve operational efficiency and enhance the customer experience, ConnectPlus sought a solution that could streamline its processes across multiple devices and platforms. Integrating Vodia’s PBX with Teams provided the ideal solution, optimizing their call handling and overall communication capabilities.

February 12, 2025