Announcement

ICTGlobe.com Announces “The Ninja”

Published on:

August 17, 2021

ICTGlobe.com, an independent tier one Business Communication Provider in South Africa, has smoothed the path to ICT market success for small and medium-sized enterprises (SMEs) with “The Ninja,” a reseller portal that makes it that much easier for ICT start-ups to do business in a key economic sector.

A New Path to ICT Success for SMEs

“The ultimate winner is the hard-pressed South African business,” says Coenie Boonzaaier, ICTGlobe.com Executive Head of Sales.

ICTGlobe.com, an independent tier one Business Communication Provider in South Africa, has smoothed the path to ICT market success for small and medium-sized enterprises (SMEs) with “The Ninja,” a reseller portal that makes it that much easier for ICT start-ups to do business in a key economic sector.

The company’s reseller base provides Voice over Internet Protocol (VoIP), Cloud and other key telecoms services to a significant number of South African businesses.

“Helping our resellers to lower their cost base with an efficient, single-view online portal has a positive knock-on effect,” says Coenie Boonzaaier, ICTGlobe.com Executive Head of Sales. “The ultimate winner is the hard-pressed South African consumer.”

ICTGlobe’s new platform is as stealthy and light on its feet as its namesake. The Ninja is easy to operate and enables resellers to get on with the business of winning, pleasing and retaining both SMEs and corporate clients. A powerful yet intuitive portal, The Ninja can provision new client voice and data services in minutes, compared to the hours previously required for manual set-up by resellers, and new customers or services can be operational in minutes with full technical and billing support.

Impressive functionality underpins The Ninja. Resellers can manage their customers, cloud services, voice services, licensing and hardware orders online and in a flash.

“Previously, resellers had to log onto several different portals to achieve what can now be done using a single interface,” says Mr Boonzaaier. “The result was resellers relied heavily on the ICTGlobe.com help-desk for manual, human intervention when automation should be the overriding goal in our technology-based sector. By giving our resellers full access to ICTGlobe.com’s entire Voice, Cloud and Communication infrastructure through The Ninja, we’ve now achieved a level of automation that means resellers can direct the lion’s share of their energy towards building and maintaining their revenue-generating customer bases.”

According to Mr. Boonzaaier, South Africa is ranked by the World Bank at a respectable eighty-two amongst 190 countries for ease of doing business, and smart ICT investments can push the country up the ranking much faster. “The Ninja is ICTGlobe.com’s latest contribution to our country’s ICT infrastructure,” Mr Boonzaaier says.

As a Tier 1 operator, ICTGlobe.com owns its telecoms network, with full control over roll-out and maintenance of this core asset. Operating its own interconnect-, datacentre- and networking facilities means ICTGlobe.com can reliably offer voice calls at the country’s most competitive rates backed by affordable hosting and managed services. Combined with the power of Vodia cloud PBX multi-tenant, it gives resellers true simplicity with quick setup via the ICTGlobe Ninja portal.

ICTGlobe.com wants to help your SME make the best, most robust ICT investments – we want to make you an ICT ninja. Contact us to find out more, info@ictglobe.com.

Latest Articles

View All

Unlocking Swift Communication: The Vodia Prepaid DigitalOcean Cloud Advantage!

Vodia’s prepaid offering on DigitalOcean provides businesses with a fast, flexible way to deploy a fully licensed PBX system. Our tailored plans include options for SBC functionality, certified for MS Teams, enabling seamless integration of advanced PBX features like intelligent call routing, automated attendants, and voicemail, all while ensuring secure, high-fidelity voice communication. With extension-based licensing, organizations can easily scale their system from 10 to 80 extensions, making deployment simple and quick. Whether you’re new to PBX systems or an experienced developer, our step-by-step installation video and documentation guide you through the setup process.

May 5, 2025

The Vodia Phone System: Enterprise-level Communications for SMBs

With over 360 million SMBs across the globe, small and medium-sized businesses face a common challenge: delivering the same high-quality communication experience customers expect from large enterprises—without the enterprise budget. The Vodia phone system is built to meet this need, offering a powerful, scalable solution that transforms any device into a professional business phone. Whether your team is remote, mobile, or in-office, Vodia provides advanced features like call recording, voicemail transcription, Microsoft Teams integration, hot desking, CRM integration, and real-time analytics. Our per-user pricing ensures you get all the functionality without overpaying, and our mobile apps keep you connected from anywhere.

May 2, 2025

The Vodia PBX User Portal - A User's Guide

The Vodia PBX User Web Portal offers a comprehensive and intuitive interface that gives users full control over their communication experience. Designed to complement Vodia’s zero-touch provisioning, the portal enables secure browser-based calling via WebRTC, and syncing with Microsoft or Google contacts. Users can monitor real-time presence, manage call forwarding, handle parked calls, and control service flags for dynamic call routing. It also supports advanced call queue management, voicemail access with optional transcription, call recordings, and internal or SMS messaging. CRM integrations with platforms like Zoho further streamline workflows, while granular user settings and admin-controlled visibility ensure tailored access based on roles.

April 29, 2025