Announcement

ICTGlobe.com Announces “The Ninja”

Published on:

August 17, 2021

ICTGlobe.com, an independent tier one Business Communication Provider in South Africa, has smoothed the path to ICT market success for small and medium-sized enterprises (SMEs) with “The Ninja,” a reseller portal that makes it that much easier for ICT start-ups to do business in a key economic sector.

A New Path to ICT Success for SMEs

“The ultimate winner is the hard-pressed South African business,” says Coenie Boonzaaier, ICTGlobe.com Executive Head of Sales.

ICTGlobe.com, an independent tier one Business Communication Provider in South Africa, has smoothed the path to ICT market success for small and medium-sized enterprises (SMEs) with “The Ninja,” a reseller portal that makes it that much easier for ICT start-ups to do business in a key economic sector.

The company’s reseller base provides Voice over Internet Protocol (VoIP), Cloud and other key telecoms services to a significant number of South African businesses.

“Helping our resellers to lower their cost base with an efficient, single-view online portal has a positive knock-on effect,” says Coenie Boonzaaier, ICTGlobe.com Executive Head of Sales. “The ultimate winner is the hard-pressed South African consumer.”

ICTGlobe’s new platform is as stealthy and light on its feet as its namesake. The Ninja is easy to operate and enables resellers to get on with the business of winning, pleasing and retaining both SMEs and corporate clients. A powerful yet intuitive portal, The Ninja can provision new client voice and data services in minutes, compared to the hours previously required for manual set-up by resellers, and new customers or services can be operational in minutes with full technical and billing support.

Impressive functionality underpins The Ninja. Resellers can manage their customers, cloud services, voice services, licensing and hardware orders online and in a flash.

“Previously, resellers had to log onto several different portals to achieve what can now be done using a single interface,” says Mr Boonzaaier. “The result was resellers relied heavily on the ICTGlobe.com help-desk for manual, human intervention when automation should be the overriding goal in our technology-based sector. By giving our resellers full access to ICTGlobe.com’s entire Voice, Cloud and Communication infrastructure through The Ninja, we’ve now achieved a level of automation that means resellers can direct the lion’s share of their energy towards building and maintaining their revenue-generating customer bases.”

According to Mr. Boonzaaier, South Africa is ranked by the World Bank at a respectable eighty-two amongst 190 countries for ease of doing business, and smart ICT investments can push the country up the ranking much faster. “The Ninja is ICTGlobe.com’s latest contribution to our country’s ICT infrastructure,” Mr Boonzaaier says.

As a Tier 1 operator, ICTGlobe.com owns its telecoms network, with full control over roll-out and maintenance of this core asset. Operating its own interconnect-, datacentre- and networking facilities means ICTGlobe.com can reliably offer voice calls at the country’s most competitive rates backed by affordable hosting and managed services. Combined with the power of Vodia cloud PBX multi-tenant, it gives resellers true simplicity with quick setup via the ICTGlobe Ninja portal.

ICTGlobe.com wants to help your SME make the best, most robust ICT investments – we want to make you an ICT ninja. Contact us to find out more, info@ictglobe.com.

Latest Articles

View All

Unlock the Power of OpenAI’s Realtime API with Vodia PBX: Join Our Exclusive Webinar!

Join our exclusive webinar to explore how Vodia PBX seamlessly integrates with OpenAI’s Realtime API, unlocking powerful new capabilities for your communication systems. This session will showcase how AI-driven features can streamline workflows, improve operational efficiency and elevate the PBX experience for both general users and those on Microsoft Teams. Whether you’re looking to stay ahead of the competition or leverage the latest AI trends, this webinar offers practical knowledge and actionable strategies. Register now to secure your spot and take the first step toward transforming your telecom infrastructure with AI innovation!

December 4, 2024

Hospitality Communication with Vodia and Microsoft Teams

Vodia, now Microsoft Teams certified, offers a seamless PBX solution tailored for the hospitality industry, enhancing staff productivity and guest satisfaction. While Teams excels at internal communication, Vodia's robust hotel communication systems bridge the gap with features like call routing, IVR, and call center functionalities. Hotels, like the fictional Grandview, improved service efficiency and guest experiences by integrating Vodia’s PBX with Teams, streamlining operations and ensuring reliable staff-to-room communication. This integration creates a unified system that elevates overall hotel performance and guest service.

December 4, 2024

New Guest Communication in Hotels

Efficient and warm communication between hotel staff and guests is essential for increasing guest satisfaction and driving revenue. Vodia offers a secure, feature-rich communication platform that integrates seamlessly with major Property Management Systems (PMS), enhancing guest interactions. From in-room devices to smartphone-based communication, Vodia ensures guests can easily contact hotel services, whether they’re on-site or away. This integrated solution reduces costs, improves operational efficiency, and protects guest privacy. With Vodia’s hospitality solution, hotels can foster positive guest experiences, encourage loyalty, and boost their reputation, all while simplifying communication methods.

December 2, 2024