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“Gartner C-Suite: Redesigning Work for a Hybrid Future” delineates and dispels seven myths about hybrid work. According to the esteemed research group, “75 percent of hybrid or remote knowledge workers say their expectations for working flexibly have increased, and four out of 10 employees are at risk of leaving if you insist they return to an in-person office environment.”
Everywhere Enterprises use technology, team structures, processes, skills and tools to empower dispersed workforces, harness distributed infrastructures and serve ubiquitous customer bases
“Gartner C-Suite: Redesigning Work for a Hybrid Future” delineates and dispels seven myths about hybrid work. According to the esteemed research group, “75 percent of hybrid or remote knowledge workers say their expectations for working flexibly have increased, and four out of 10 employees are at risk of leaving if you insist they return to an in-person office environment.”
So what are the seven myths about hybrid workforce models?
The report travels through each myth to dispel it. What are the key takeaways, according to Gartner:
You can download the report here.
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The Vodia cloud PBX gives end-users the ability to service more than one caller simultaneously – it’s a native feature with our phone system. Our PBX comes with agent groups which are equipped to handle higher call volumes and sequentially distribute calls. Callers can receive a call back when it’s their turn, instead of holding. Agents can log in and out of the queues, and managers can see service level measurements like speed of answer.
The Vodia app also makes it so you can set business hours, for the entire company or for individual employees, all within the PBX. This means no one can call an employee late at night or on a weekend or holiday. This is a key requirement for many employees, who worry using their smartphones means receiving work calls at all hours.
With all this 21st century technology and the many “work from anywhere” requirements it satisfies, what about your phone system? For many of your clients and customers, your company’s phone number is the most direct and simplest way to engage with your organization. If your system is a traditional PBX, those old-fashioned wires make it so you’re anchored to your office if you want to make and receive calls, but there’s no need for this – you can move your entire phone system to the cloud!
