Did you know there are more than 360 million small- to medium-sized businesses (SMBs) worldwide? There are SMBs in every country, in every industry, everything from apple orchards to zipper manufacturers. You might have a family running a surf shop on a beach in France, or 50 people at a moving company in New York City. Any company with 250 people or less qualifies.

It can be quite intense, and often harrowing, running an SMB. With so few employees and a small footprint, it’s rare for an SMB to have its own IT department. Yet your customers expect the kind of full-channel, cutting-edge communication they get with an enterprise. In other words, your computer repair shop has to offer the same communications experience to your customers as Apple does! 

While this might seem like an exaggeration, B2B and B2C communication, when done right, drives brand loyalty and customer retention. Much of your company’s reputation rests on how well you communicate with your customers and vendors, and how quickly and seamlessly your team members can communicate with each other. Implementing a peerless communication system will improve your operations and create more opportunities for your organization to grow.  

Enterprise-grade communications for your SMB 

But how do you set a world-class communication system in motion at your company? Start with Vodia’s best-in-class phone system. We give your business enterprise-level communications - without charging you enterprise prices.   

The Vodia phone system turns any device - including deskphones, desktops, laptops, smartphones and tablets - into a SIP endpoint, so your team can take calls anytime, anywhere, and appear to callers as if they’re on-site, even staff members working from home or on the road. We give you enterprise functionality and call center features, including audio conference rooms, call recording, mailboxes, overhead paging, queues, ring groups and SMS, straight out of the box. 

Reducing your costs for better ROI

So how do we save your SMB money? Once installed, the Vodia PBX often saves its customers more than 60 percent on their telephony costs, but the real savings are in our pricing structure - you only pay per user. This makes it so you and your ten employees get every feature available to enterprises, but you only pay for 11 users. And the Vodia phone system is scalable - we grow with you. 

Feature-rich Business Phone System

Here’s a brief list of the robust business features you get with our best-in-class phone system:

• auto attendant 
• call recording
• conference calls
• CRM integration
• Fax2Mail
• hot desking
• Internal call routing
• Microsoft Teams integration
• paging 
• real-time analytics
• separation of personal and work calls
• SMS
• voicemail transcription

Take your SMB mobile

Thanks to our app, the Vodia phone system makes it so you, and your business, are available wherever you are. The Vodia app, for Android and iOS, connects to your company’s network with a QR code. Once you scan the QR code in the app, all PBX settings are now included in your smartphone’s OS; anything you can do with a desk phone or other endpoint in your office is now possible with your smartphone. Even if you’re standing in line for a latte. No more missed calls or messages - you can even separate business and personal calls and set business hours, all while your barista steams your milk.  

Legend has it some of the world’s biggest tech companies started in garages; Vodia started in a small, one-room office in downtown Boston, MA - today we’re a growing SMB with offices worldwide. Even if you’re taking calls in your garage, with the Vodia phone system, it’ll sound like you’re already in your penthouse office. The one in the building with your company’s name on it. Find out how we’ll make it happen for you, sales@vodia.com, +1 (617) 861-3490. 

About Vodia

Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux or Mac platforms. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs, for myriad third-party software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Our US headquarters are in Boston and our European headquarters are in Berlin; we also maintain offices in Beijing, Hong Kong, Nicosia (Cyprus) and Sydney, Australia. Visit Vodia on LinkedIn, X and YouTube.