Announcement

QuestBlue is Now Directing you to Vodia - Powered by Cove Central

Published on:

November 28, 2023

Cove Central teams up with QuestBlue and Vodia to revolutionize communication solutions for MSPs nationwide. This elite turnkey partnership simplifies FCC compliance, integrates global cloud capabilities, and redefines industry standards. With Cove Central's TAPP, MSPs gain white-glove support and 24x7 service, setting a new standard in unified communications.

Elite Turnkey Solution For Managed Service Providers Nationwide Now Available

Brunswick, ME – November 28, 2023: Cove Central, a provider of hosted and on-premise unified communications and collaboration solutions, today announced its Technology Alliance Partner Program (TAPP) with QuestBlue and Vodia, as part of its nationwide effort in supporting Vodia’s PBX solutions. QuestBlue is a global cloud platform chosen by multiple companies for cloud-ready voice, messaging, fax, and emergency services; Vodia PBX software turns mobile phones, laptops, tablets, PCs and standard VoIP phones into endpoints suitable for the communication needs of both SMBs and enterprises. QuestBlue now offers Vodia turnkey solution for MSPs nationwide through Cove Central’s TAPP.  

Jim Whitaker, Manager, Cove Central Communications: “This opportunity came in such a perfect time. With Stir/Shaken and other compliance required by the FCC, MSPs large and small have been stuck in a corner without knowing how to meet these regulations. We are making this super-easy for them to continue their business while we take care of the back-of-the-house maintenance and protocols. Additionally, there’s the option of billing the end user: certain federal and local taxes are required by law to be charged appropriately, and these are protocols that will be difficult to tackle, especially for small MSPs.”

Kevin Masse, CEO, QuestBlue: "I am excited to announce QuestBlue's collaboration with Cove Central and Vodia. This is a transformative alliance that exemplifies innovation and excellence in the communication technology landscape. This partnership underscores our commitment to delivering top-notch solutions and, together with Cove Central and Vodia, we are poised to redefine industry benchmarks. Through shared expertise and cutting-edge technologies, we will empower businesses with seamless, efficient and forward-thinking communication solutions, revolutionizing the way we connect and collaborate in today's dynamic business environment."

Christian Stredicke, CEO, Vodia Networks, Inc.: "Our partnership with Cove and QuestBlue addresses the need for a communication system as a service in the United States without giving up data ownership. Installing and operating a modern telephone system like the Vodia PBX has become a complex task, both in terms of technical issues and also in terms of compliance requirements. Instead of spending in-house resources, organizations in the United States can now simply use the PBX as a service from Cove without having to deal with the details."

Cove Central supports Managed Service Providers by offering full white-glove support or simply software and support services – its nationwide effort comes with 24x7 service, including SIP trunking, while enabling MSPs to white-label their solutions and own their brands. The company’s new TAPP with QuestBlue and Vodia builds on the reputation of each of these industry-leaders for innovation and peerless customer service. Sign up now to get started!

About Cove Central

Cove Central Communications is a provider of hosted and on-premise unified communications and collaboration solutions. We empower today’s mobile and distributed workforces to be connected anywhere and on any device in one platform.  We provide support to organizations with 5 to over 1,500 users in the Northeast and beyond. For more information, please visit www.covecentral.com

About QuestBlue

QuestBlue has been committed to being a leading provider of Wholesale Voice Services since 2007. We have supplied our customers with more than just SIP Trunks, PBX systems, or telephones. We have been a business partner and a trusted provider! For more information, please visit https://questblue.com/

About Vodia

Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Visit Vodia on LinkedIn, Twitter and YouTube.

Latest Articles

View All

Vodia Visits IT Expo 2025

Vodia was excited to attend IT Expo 2025 in Ft. Lauderdale, where Sales Engineer Eric Altman connected with industry leaders such as Tommy Lee from Fanvil, Gary Harbeck from Dinstar, Spencer Lee from Telin, Sebastian Balan from Fidelity, Todd Weikle from Soar Communications, Steve Scott from Borderless.com, and Mitch Kahl from BCM One. The discussions highlighted the role of AI in business communications, Vodia’s Microsoft Teams-certified PBX, and our integration with Realtime AI via APIs. This event followed a strategic planning session with key partners to outline Vodia’s goals for 2025. We look forward to connecting with you at future events!

February 19, 2025

AI-Powered Hotel Phone System: OpenAI for Guest Services

Vodia has integrated OpenAI’s Realtime API with its PBX, enabling real-time AI-powered hotel phone systems that enhance guest services. By leveraging natural speech processing, guests can make reservations, request services, and access hotel amenities in multiple languages - all through voice commands. This integration streamlines hotel operations, reduces staff workload, and improves guest satisfaction. Whether booking a room, ordering room service, or arranging transportation, AI-powered phone systems provide seamless communication and efficiency. Hotels can now offer personalized, automated experiences while maintaining reliable, high-quality service.

February 18, 2025

Vodia and Microsoft Teams: Your Call Center Solution

ConnectPlus, a fictional call center with 150 agents and 20 support team members, faced several challenges in managing its phone systems and customer interactions. The company struggled with inefficient call routing, long wait times, and inadequate reporting, especially as it relied on Microsoft Teams for internal communication. To improve operational efficiency and enhance the customer experience, ConnectPlus sought a solution that could streamline its processes across multiple devices and platforms. Integrating Vodia’s PBX with Teams provided the ideal solution, optimizing their call handling and overall communication capabilities.

February 12, 2025