Tech

Configuring Skyetel SMS with the Vodia Phone System

Published on:

August 29, 2022

SMS is cool when you can send SMS and MMS messages directly to customers from your user portal. To configure your Skyetel SMS, log in to your Skyetel portal and navigate to the 3 cog wheels in the right-hand corner (shown below). This will bring you to the API section.

SMS is cool when you can send SMS and MMS messages to customers directly from your user portal. To configure your Skyetel SMS log in to your Skyetel portal and navigate to the 3 cog wheels in the right-hand corner. Shown below, this will bring you to the API section.

Skyetel API Creation

skyeltel

Settings

Chose API Keys and click on "create" and provide note (i.e., "Name").  

API

API Key Created

You will need the SID and the Secret - copy these into your notepad.

API

Configuring Skyetel number for SMS

Next, we need to configure a number for SMS: navigate "Phone numbers," then local numbers.

number

Next, click on the number you want to edit ("Cog" wheel), then navigate to SMS & MMS.

Set up the following values:

  • Forward: Callback URL
  • URL: https://PBXDNS.com/recvsms
  • Method:  POST
  • Delivery Confirmation is optional

Vodia Text Messaging Settings

On your Vodia phone system navigate to "Messaging ---> Notification". You will need the following values:

  • Provider: Skyetel
  • Username or Account: This will be your SID token
  • Application secret:  This will be your SID Secret
  • Text messaging-enabled for domains by default "On-Off" optional
  • URL prefix for receiving messages: recvsms
  • Address for pulling MMS content: https://pbx.audiomercy.com
  • Default ANI for sending SMS messages:  Skyetel programmed number or can be left and assigned to the user extension SMS ANI

Latest Articles

View All

AI-Powered Hotel Phone System: OpenAI for Guest Services

Vodia has integrated OpenAI’s Realtime API with its PBX, enabling real-time AI-powered hotel phone systems that enhance guest services. By leveraging natural speech processing, guests can make reservations, request services, and access hotel amenities in multiple languages - all through voice commands. This integration streamlines hotel operations, reduces staff workload, and improves guest satisfaction. Whether booking a room, ordering room service, or arranging transportation, AI-powered phone systems provide seamless communication and efficiency. Hotels can now offer personalized, automated experiences while maintaining reliable, high-quality service.

February 18, 2025

Vodia and Microsoft Teams: Your Call Center Solution

ConnectPlus, a fictional call center with 150 agents and 20 support team members, faced several challenges in managing its phone systems and customer interactions. The company struggled with inefficient call routing, long wait times, and inadequate reporting, especially as it relied on Microsoft Teams for internal communication. To improve operational efficiency and enhance the customer experience, ConnectPlus sought a solution that could streamline its processes across multiple devices and platforms. Integrating Vodia’s PBX with Teams provided the ideal solution, optimizing their call handling and overall communication capabilities.

February 12, 2025

Resilience in Communication: Why Vodia’s Distributed Approach Leads the Way

Vodia Networks utilizes a distributed architecture for its communication platform, reducing the risks associated with centralized systems. Unlike single-server solutions that create a single point of failure, Vodia’s approach spreads the load across multiple servers, ensuring continuous operation even in the event of hardware or software issues. Each server operates independently with its own data, enabling quick failover and minimizing disruption. On-premise deployment options provide additional control over security and performance, while the decentralized structure enhances resilience against large-scale outages and cyber threats.

February 5, 2025