Configuring Skyetel SMS with the Vodia Phone System
Published on:
August 29, 2022
SMS is cool when you can send SMS and MMS messages directly to customers from your user portal. To configure your Skyetel SMS, log in to your Skyetel portal and navigate to the 3 cog wheels in the right-hand corner (shown below). This will bring you to the API section.
SMS is cool when you can send SMS and MMS messages to customers directly from your user portal. To configure your Skyetel SMS log in to your Skyetel portal and navigate to the 3 cog wheels in the right-hand corner. Shown below, this will bring you to the API section.
Skyetel API Creation
Settings
Chose API Keys and click on "create" and provide note (i.e., "Name").
API Key Created
You will need the SID and the Secret - copy these into your notepad.
Configuring Skyetel number for SMS
Next, we need to configure a number for SMS: navigate "Phone numbers," then local numbers.
Next, click on the number you want to edit ("Cog" wheel), then navigate to SMS & MMS.
Set up the following values:
Forward: Callback URL
URL: https://PBXDNS.com/recvsms
Method: POST
Delivery Confirmation is optional
Vodia Text Messaging Settings
On your Vodia phone system navigate to "Messaging ---> Notification". You will need the following values:
Provider: Skyetel
Username or Account: This will be your SID token
Application secret: This will be your SID Secret
Text messaging-enabled for domains by default "On-Off" optional
URL prefix for receiving messages: recvsms
Address for pulling MMS content: https://pbx.audiomercy.com
Default ANI for sending SMS messages: Skyetel programmed number or can be left and assigned to the user extension SMS ANI
Vodia Wallboards gives supervisors, contact centers, service providers, and operations teams a self-hosted, real-time view of Vodia call queue activity. Monitor waiting, ringing, and active calls; agent availability; service levels; abandoned calls; and queue trends across one or more Vodia PBX systems. Start with a ready-made layout or build a custom wallboard using queue filters, live widgets, AI summaries, and alerts. Display the information your teams need in a browser, on an operations dashboard, or on a dedicated TV screen.
AI-powered calling gives businesses new ways to manage conversations, improve availability, and respond to callers more efficiently. It also introduces important questions about transparency, consent, privacy, data handling, and accountability. Organizations need clearly defined boundaries for what a Voice Agent may answer, which systems it can access, and when identity verification or human assistance is required. A thoughtful deployment balances automation with appropriate safeguards, helping businesses use conversational AI confidently while protecting callers and maintaining trust.
Yori Kasprzak, founder of Brandywine Technical Partners, joins Vodia’s Eric Altman to share how he built a multimillion-dollar business and the role Vodia has played in its growth. From cloud telephony and CRM integrations to door systems, AI and mobile workforces, he explains how Brandywine solves customer challenges with Vodia’s open platform and shares advice for partners looking to grow. His story shows how finding customer pain points can create business opportunities beyond traditional phone services.
.svg)
