Vodia’s latest integration with ActiveCampaign brings together a powerful cloud PBX system and a leading customer experience automation platform. This integration enables businesses to automatically track and manage customer interactions by creating and updating contacts based on call activity, recording detailed call information, and linking calls to the appropriate users within ActiveCampaign. By combining Vodia’s advanced telephony features with ActiveCampaign’s AI-driven marketing and sales automation tools, companies can deliver more personalized experiences, improve team productivity, and drive growth through smarter, data-backed communication.
Vodia is pleased to announce our best-in-class phone system now integrates with ActiveCampaign, an industry-leading automation platform for sales and marketing.
Earlier this spring we announced our integration with CallSmart, an AI communication platform for dental and healthcare practices, and with the Shiji Property Management System, a PMS that empowers hotels to streamline operations, automate routine tasks, and enhance guest experiences. The ActiveCampaign is part of our ongoing effort to provide Vodia customers with the integration of our PBX with the world’s best business communication platforms.
Helping Companies Automate Growth
ActiveCampaign’s intelligent marketing automation platform helps nearly 200,000 customers worldwide derive more from their marketing and sales efforts. ActiveCampaign automates many behind-the-scenes processes to deliver engaging, optimized customer experiences.
The ActiveCampaign platform features integrated AI and machine learning to help generate on-brand content almost instantly. It takes email and marketing to the next level by automatically getting the right content to the right audiences. And, thanks to ActiveCampaign’s robust reporting and tracking features, users can see how each customer interacts with each campaign, for data that inspires actionable improvements and, ultimately, sales growth.
ActiveCampaign Integration
Our integration with ActiveCampaign enables users to automatically track call details and manage customer interactions - it automatically creates and updates contacts in ActiveCampaign based on call data, records call details, then associates calls with the appropriate contacts and users. New contacts are created with name and email placeholders and added to a list titled “Vodia Calls.”
Integration Features
The Vodia-ActiveCampaign combines the powerful ActiveCampaign automation platform with Vodia’s full suite of robust telephony features.
Automatic Contact Creation: creates new contacts in ActiveCampaign when calls are received from unknown numbers
Call Analytics: captures call duration, outcome, direction, and assignment
Call Tracking: records detailed inbound and outbound call information
ActiveCampaign is a leading customer experience automation platform that helps businesses meaningfully connect with their audience through email marketing, automation, and CRM tools. Serving over 180,000 customers worldwide, ActiveCampaign empowers companies to create personalized experiences that drive growth and loyalty at every stage of the customer journey.
About Vodia
Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux or Mac platforms. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs, for myriad third-party software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Our US headquarters are in Boston and our European headquarters are in Berlin; we also maintain offices in Beijing, Hong Kong, Nicosia (Cyprus) and Sydney, Australia. Visit Vodia on LinkedIn, X and YouTube.
Hotels today need more than luxury amenities—they need smart, reliable communication systems that enhance the guest experience and streamline operations. The combination of Vodia’s powerful VoIP PBX and Fanvil’s new IP Hotel Phones delivers exactly that: seamless in-room communication, fast response to guest requests, and integration with leading PMS. With features like programmable keys, built-in Wi-Fi, AP mode, and USB charging, Fanvil’s devices are purpose-built for hospitality, while Vodia’s system brings automation, multilingual support, and cost-efficient call handling to the table.
Vodia now offers seamless integration with the Shiji Property Management System (PMS), empowering hotels to streamline operations, automate routine tasks, and enhance guest experiences through smarter communication. From check-in to check-out, the integration connects telephony with front desk functions—enabling features like personalized extension setup, automated call billing, room status updates via maid codes, and effortless room changes. With a secure real-time interface, no complex middleware, and support for cloud, on-prem, or hybrid deployments, the Vodia-Shiji solution is built for reliability, scalability, and modern hospitality.
The Vodia-Teams NPM Integration Tool makes it easy for enterprises and SMBs to connect Vodia PBX with Microsoft Teams, enabling secure, seamless voice communication within Teams. Certified by Microsoft for direct routing, this tool automates extension mapping and phone number assignments across multi-tenant Microsoft 365 environments, allowing users to make and receive calls through the PBX via Teams. This integration opens new possibilities in industries like hospitality, healthcare, and education by unifying voice services, supporting door phones, paging, and flexible call routing — all managed centrally for simplicity and scalability.
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