Vodia’s latest integration with ActiveCampaign brings together a powerful cloud PBX system and a leading customer experience automation platform. This integration enables businesses to automatically track and manage customer interactions by creating and updating contacts based on call activity, recording detailed call information, and linking calls to the appropriate users within ActiveCampaign. By combining Vodia’s advanced telephony features with ActiveCampaign’s AI-driven marketing and sales automation tools, companies can deliver more personalized experiences, improve team productivity, and drive growth through smarter, data-backed communication.
Vodia is pleased to announce our best-in-class phone system now integrates with ActiveCampaign, an industry-leading automation platform for sales and marketing.
Earlier this spring we announced our integration with CallSmart, an AI communication platform for dental and healthcare practices, and with the Shiji Property Management System, a PMS that empowers hotels to streamline operations, automate routine tasks, and enhance guest experiences. The ActiveCampaign is part of our ongoing effort to provide Vodia customers with the integration of our PBX with the world’s best business communication platforms.
Helping Companies Automate Growth
ActiveCampaign’s intelligent marketing automation platform helps nearly 200,000 customers worldwide derive more from their marketing and sales efforts. ActiveCampaign automates many behind-the-scenes processes to deliver engaging, optimized customer experiences.
The ActiveCampaign platform features integrated AI and machine learning to help generate on-brand content almost instantly. It takes email and marketing to the next level by automatically getting the right content to the right audiences. And, thanks to ActiveCampaign’s robust reporting and tracking features, users can see how each customer interacts with each campaign, for data that inspires actionable improvements and, ultimately, sales growth.
ActiveCampaign Integration
Our integration with ActiveCampaign enables users to automatically track call details and manage customer interactions - it automatically creates and updates contacts in ActiveCampaign based on call data, records call details, then associates calls with the appropriate contacts and users. New contacts are created with name and email placeholders and added to a list titled “Vodia Calls.”
Integration Features
The Vodia-ActiveCampaign combines the powerful ActiveCampaign automation platform with Vodia’s full suite of robust telephony features.
Automatic Contact Creation: creates new contacts in ActiveCampaign when calls are received from unknown numbers
Call Analytics: captures call duration, outcome, direction, and assignment
Call Tracking: records detailed inbound and outbound call information
ActiveCampaign is a leading customer experience automation platform that helps businesses meaningfully connect with their audience through email marketing, automation, and CRM tools. Serving over 180,000 customers worldwide, ActiveCampaign empowers companies to create personalized experiences that drive growth and loyalty at every stage of the customer journey.
About Vodia
Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux or Mac platforms. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs, for myriad third-party software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Our US headquarters are in Boston and our European headquarters are in Berlin; we also maintain offices in Beijing, Hong Kong, Nicosia (Cyprus) and Sydney, Australia. Visit Vodia on LinkedIn, X and YouTube.
Missing a call is never just a minor slip for SMBs. It can mean losing a customer for good. In today’s competitive landscape, businesses cannot afford missed opportunities. While legacy phone systems often lead to frustration and inefficiency, modern cloud solutions like Vodia PBX make it easy to stay connected anytime and anywhere. With AI powered features such as intelligent call routing, real time transcription and 24/7 availability, your customers will always reach the right person. Vodia gives SMBs enterprise grade communication without the enterprise price tag so you can protect revenue, strengthen customer trust and grow confidently.
The Vodia Enhanced Analytics Dashboard empowers call centers and enterprises to transform raw call data into clear, actionable intelligence. With real-time and historical metrics on agent performance, call volumes, abandonment rates, wait times, and routing efficiency, it delivers a complete view of communication activity across locations. These insights help identify peak traffic periods, uncover CX gaps, optimize staffing strategies, and improve service quality. By reducing missed and abandoned calls, organizations can deliver faster, more consistent support and strengthen customer loyalty.
Vodia PBX strengthens security with passkeys, giving users and administrators a secure, passwordless login method that eliminates many vulnerabilities tied to traditional credentials. Passkeys use public key cryptography, storing the private key on the user’s device and the public key on the server, making them resistant to phishing and credential theft. By reducing reliance on passwords, Vodia minimizes the attack surface in cloud environments and makes authentication simpler and more secure, while ensuring a smoother, faster login experience for all users.
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