Tech

UHLL

Published on:

October 7, 2014

In the past, pbxnsip offered a module connecting the PBX to property management systems (PMS), enabling features like billing international calls and notifying the front desk about room status updates. This functionality was based on the Universal Hospitality Language Layer (UHLL) protocol, which also supported non-telephony tasks within hotels. While this module was useful, it required additional software and added complexity. For the next release (5.2.5 or 5.3), we’ve integrated UHLL directly into the PBX code, simplifying the setup. Those interested in trying out the new features can email us for access to a beta build.

Those who were already using pbxnsip in the old days might remember we had a module connecting the PBX with the property management system (PMS). This module was doing things like putting international phone calls on the guest's bill like you would order a drink at the bar. But it was also doing other things, like telling the front desk a room has been cleaned up or a guest has turned on do-not-disturb on the room phone.

The functions are accomplished using the UHLL protocol, which stands for Universal Hospitality Language Layer. Apart from billing calls, there are many functions that have nothing to do with telephony this protocol can do. Those who frequently stay in hotels might discover more of them during their next stay.

In those old pbxnsip days, we chose to use this piece of software as a glue logic. It was complicating the setup, however, as another piece of software had to be installed and kept running. Considering the actual relatively low complexity of the program itself, compared to the PBX, we decided to fully integrate it with the other PBX code this time, so activating the functionality can be done easily in the license key.

The UHLL will be part of the next release (5.2.5 or maybe 5.3). Anyone who would like to take a peek is welcome to send us an email and request a beta build.

Latest Articles

View All

Unlock Smarter Workflows with the Vodia and monday.com Integration

Vodia’s latest integration with monday.com combines powerful business communications with an intuitive, AI-driven CRM platform used by 61 percent of the Fortune 500. This integration automatically logs inbound and outbound calls from your Vodia PBX directly into monday.com boards, creating and updating contact records while maintaining detailed call histories. Designed to streamline workflows and enhance collaboration, this seamless connection helps businesses save time, reduce manual data entry, and improve productivity through smarter communication management.

June 20, 2025

Vodia and Microsoft Teams: A Robust Integration for Business

The integration between Vodia PBX and Microsoft Teams gives businesses a seamless way to combine powerful SIP-based telephony with modern collaboration tools. With advanced call control, a built-in Session Border Controller (SBC), and extensive customization options, the Vodia PBX enables organizations to manage both Teams and SIP users within a single, secure, and flexible system. This hybrid architecture allows companies to tailor their communications infrastructure to match their specific operational needs - whether across departments, locations, or user roles.

June 17, 2025

Flowroute SMS and MMS With Vodia PBX | Video Tutorial

Vodia PBX integrates seamlessly with Flowroute to enable SMS and MMS messaging within your VoIP system. This video tutorial guides you through the entire process - from setting up your Flowroute account and configuring SMS and MMS in the Flowroute portal to webhook setup for message delivery and thorough testing to ensure everything runs smoothly. Designed for businesses and service providers alike, this comprehensive guide helps you quickly and efficiently add reliable, scalable text messaging features to your communication infrastructure, enhancing your overall VoIP experience.

June 16, 2025