Tech

UHLL

Published on:

October 7, 2014

In the past, pbxnsip offered a module connecting the PBX to property management systems (PMS), enabling features like billing international calls and notifying the front desk about room status updates. This functionality was based on the Universal Hospitality Language Layer (UHLL) protocol, which also supported non-telephony tasks within hotels. While this module was useful, it required additional software and added complexity. For the next release (5.2.5 or 5.3), we’ve integrated UHLL directly into the PBX code, simplifying the setup. Those interested in trying out the new features can email us for access to a beta build.

Those who were already using pbxnsip in the old days might remember we had a module connecting the PBX with the property management system (PMS). This module was doing things like putting international phone calls on the guest's bill like you would order a drink at the bar. But it was also doing other things, like telling the front desk a room has been cleaned up or a guest has turned on do-not-disturb on the room phone.

The functions are accomplished using the UHLL protocol, which stands for Universal Hospitality Language Layer. Apart from billing calls, there are many functions that have nothing to do with telephony this protocol can do. Those who frequently stay in hotels might discover more of them during their next stay.

In those old pbxnsip days, we chose to use this piece of software as a glue logic. It was complicating the setup, however, as another piece of software had to be installed and kept running. Considering the actual relatively low complexity of the program itself, compared to the PBX, we decided to fully integrate it with the other PBX code this time, so activating the functionality can be done easily in the license key.

The UHLL will be part of the next release (5.2.5 or maybe 5.3). Anyone who would like to take a peek is welcome to send us an email and request a beta build.

Latest Articles

View All

Vodia PBX V70: New Admin Interface, AI Voice Agents, and Scalable Multi-Tenant Performance

Vodia PBX V70 introduces a redesigned admin interface, multi-core scalability supporting more than a thousand concurrent calls per server, and integrated AI voice agents for both inbound and outbound communication. Reusable AI templates make automation easier to deploy, while snapshots and centralized provisioning reduce operational risk. With custom dashboards, emergency alerts, and WhatsApp Business integration, V70 provides greater control and flexibility for real-world deployments.

March 19, 2026

The Vodia PBX Now Integrates with Jitsi Meet

The Vodia PBX now integrates with Jitsi Meet, bringing secure, self-hosted video conferencing directly into the web portal. Users can launch meetings with a single click, while built-in features like JWT-based authentication, automatic room creation tied to extensions, and controlled guest access ensure a seamless and secure experience. By combining voice and video within one system, businesses and service providers gain greater control over their communication environment, reduce reliance on external platforms, and scale more efficiently.

March 18, 2026

The Vodia Cloud Phone System Integrates with efficy CRM

The Vodia PBX now integrates with efficy CRM, enabling organizations to connect their phone system directly with their customer relationship management platform. Incoming and outgoing calls can automatically identify contacts, display caller information in real time, and provide direct access to contact records within the CRM. By combining telephony with customer data, the integration helps teams respond more efficiently, log interactions automatically, and maintain accurate customer information within their existing workflows.

March 12, 2026