Announcement

Cove Central teams up with QuestBlue and Vodia to revolutionize communication solutions for MSPs nationwide. This elite turnkey partnership simplifies FCC compliance, integrates global cloud capabilities, and redefines industry standards. With Cove Central's TAPP, MSPs gain white-glove support and 24x7 service, setting a new standard in unified communications.

Editorial

Remote work, fueled by cloud computing, is changing how we connect beyond traditional offices. Telephones remain vital, demanding solutions beyond basic call forwarding. Emulating extensions, with call control functions, becomes essential for effective remote communication. Options like home IP phones and softphones blur the line between office and remote work. The emphasis is on replicating a seamless phone experience in the era of flexible work arrangements.

Tech

Addressing a challenge with LDAP, VoIP phones lack the ability to write new contacts to the address book. For users of snom phones, a solution involves utilizing the snom button mode, specifically the "keyevent" mode with the F_ADR_BOOK parameter. This configuration enables users to add phone numbers directly from the phone keyboard, bypassing the need for PBX login and web interface use. This versatile approach can also be applied to other functions and is similarly available for Grandstream, HTek, and Yealink phones.