Tech

Voip and Cloudflare

Cloudflare services are used to increase the security and performance of your website. It does that by basically masking the IP of your DNS to your Web server. If you are using a DNS on the Vodia multi-tenant PBX, then it would not make sense to mask the DNS IP when using Cloudflare. The initial provisioning of the phone is done through HTTP, which will work to get the phone’s config file, however, when the phone is ready for registration, the phone will not be able to register since the DNS IP address is masked, rendering the phone unusable.


cloud

What is Cloudflare? Cloudflare services are used to increase the security and performance of your website.  It does this by basically masking the IP of your DNS to your Web server. If you are using a DNS on the Vodia multi-tenant PBX, then it would not make sense to mask the DNS IP when using Cloudflare. The initial provisioning of the phone is done through HTTP, which will work to get the phone’s config file; when the phone is ready for registration, however, it will not be able to register since the DNS IP address is masked, rendering the phone unusable.  

Follow these steps to get your phone registered:

Navigate to your Cloudflare user portal, click on your domain, then on DNS.  Check your DNS management and change the proxy to use DNS.

send
cloudflare

Latest Articles

View All

White-Labeling the Vodia App

White-labeling is a way manufacturers support well-known brands, simplifying both market access and customer recognition. It is used in many industries, including the telecom industry. While it’s easy to brand web pages and emails (including the Vodia PBX frontend and backend), white-labeling hardware and apps is a different topic.

March 9, 2022

Vodia marks a decade as industry leader, pioneer, Podcast

“We were jumping on that train very early,” says Christian Stredicke, serving the MSPs, Vodia is marking a decade as a leader and pioneer in offering PBX software that effectively turns mobile phones, laptops, PCs and standard VoIP phones into clients everyone in an organization can use for communication.

March 9, 2022

Best Practices for Holiday CX: What to Play and When

Our partner, Easy On Hold (EOH), based in Kalamazoo, MI, provides streaming music and messages on a custom marketing schedule for contact centers, enterprise-level corporations and small-medium size businesses via their phones and overhead environments. The company creates effective message on hold productions, auto attendant and IVR greetings, overhead announcements, and overhead music solutions. And they’ve got some great guidance for what to play and when for your callers during the holidays.

March 9, 2022