Announcement

Vodia adopts JSON for CDR and PMS integration

Published on:

December 10, 2013

Vodia Networks Inc announced today the adoption of JavaScript Object Notation or JSON for its IP-PBX solution and hostedi.am cloud phone service. The new JSON based interface of the Vodia IP-PBX solution will enable integration with Call reporting tools, Property Management System (PMS), Home Automation systems and HVAC remote control.

Vodia Networks Inc  announced today the adoption of JavaScript Object Notation or JSON for its IP-PBX solution and hostedi.am cloud phone service. The new JSON based interface of the Vodia IP-PBX solution will enable integration with Call reporting tools, Property Management System (PMS), Home Automation systems and HVAC remote control.

The most important aspect of designing web applications is the selection of a data format and exchange protocol. Although there are a number of protocols available for data exchange, the choice mainly depends on the requirements of the application and the specific function it provides. Up until recently, the most popular protocol for web data exchange was SOAP which formats the data in an XML payload wrapped within a SOAP envelope. While XML works well for many application scenarios, it has its limits. One such area where XML falls short is when designing web applications that can send data to and retrieve data from a server asynchronously (in the background) without interfering with the display and behavior of the existing page (also known as Ajax).

JavaScript Object Notation (or JSON) provides a standardized data exchange format that is better-suited for Ajax-style web applications. JSON uses human-readable text to transmit data objects between a server and web application, as an alternative to XML. One of the biggest advantages of JSON is that it can be parsed by JavaScript allowing you to write very simple JavaScript code that can import JSON text directly.  In the web world, this is a huge advantage compared to competing standards like XML.

Once of the most useful applications of JSON in the PBX context is for exporting CDRs. Vodia PBX now provides the ability to generate JSON based Call Detail Records (CDRs) that can be exported to an external database such as MySQL. Once the CDRs are stored in the database, developers can write their own PHP code to generate call reports from the stored data. Since the JSON CDRs are written directly at the end of each call, reports created in this way are extremely up-to-date and can be used for real-time call reporting tools.

Vodia PBX is also able to use JSON as a data exchange protocol for integration with Property Management Systems (PMS). In the hospitality industry a Property Management System or PMS is a comprehensive software application used to coordinate the operational functions of a hotel. JSON allows Vodia PBX to interface with such Property Management Systems to provide features such as Integrated wakeup, Front desk check-in/check-out, Activation/Deactivation of phones for calls at guest check-in, Activation of guest voicemail box, Cleaning of voice messages in guest voicemail box upon check-out, Do-not-disturb activation/deactivation and Built in room state system for control of room status and maids.

The highly customizable JSON interface of the Vodia PBX can also be used for a number of other applications such as Home Automation and HVAC remote control.

For further details please visit http://www.vodia.com/documentation/actionurl  or contact sales@vodia.com.

Latest Articles

View All

The World of Vodia: One Extension, Every Way You Work

Your Vodia extension is no longer tied to a single device or location. Native iOS and Android apps, the browser-based User Portal, PWA support, Vodia Hub and click-to-dial extensions provide different ways to connect with the same Vodia PBX. Make and receive business calls from your smartphone, manage communication from your browser, control calls from the Windows desktop or dial numbers directly from the applications and webpages you already use. Wherever work takes place, Vodia provides an experience designed for the device and workflow at hand.

August 20, 2026

From Check-In to Check-Out: Two Years of the Vodia-Cloudbeds Integration

The Vodia-Cloudbeds integration connects hotel communications with essential property-management workflows. From check-in to check-out, it automatically enables and personalizes room extensions, applies guest calling permissions, posts eligible call charges to Cloudbeds and resets extension data after each stay. Two years on, the integration continues Vodia’s long-standing work in hospitality, helping hotel teams reduce manual administration, protect guest information and keep telephone services synchronized with their daily operations.

August 18, 2026

The Vodia-Jitsi Meet Integration: Some Thoughts on Content Privacy

The Vodia integration with Jitsi Meet brings secure, self-hosted video conferencing directly into the Vodia PBX web portal. Users can launch meetings with a single click, while organizations maintain control over their infrastructure, meeting content and access. With JWT-based authentication, automatic room creation tied to extensions and controlled guest access, the integration offers a private, scalable alternative to conventional hosted video conferencing platforms while bringing voice and video together in one communications environment.

August 13, 2026