Announcement

Vodia PBX version 69.5.6 brings several important updates, including real-time AI integration with OpenAI, enabling enhanced workflows, and call transcriptions through the Whisper API, with the option for self-hosting to ensure better data privacy. The release also introduces cloud storage for call recordings via the S3 protocol, offering flexibility and easier compliance. The user interface has been refined for a smoother experience, and queue management features have been improved with added CSV export options. Security is boosted with TLS 1.3, and the release expands VoIP hardware support. Additionally, new Azure cloud hosting and licensing models provide greater flexibility and performance for users.

Announcement

Vodia is attending Enterprise Connect 2025, where Sales Engineer Eric Altman will be available on March 18-19 to meet with partners and industry professionals. The event is a key opportunity to discuss Vodia’s latest innovations, including its Microsoft Teams-certified phone system, integration with Cliniko for healthcare providers, and its beta PBX featuring OpenAI API integration. Vodia has also launched a series of articles highlighting its PBX capabilities, with topics like its REST API, web user portal, and call recording. Additionally, the company is introducing a new podcast, “Vodia - Giving Voice to Our Partners,” featuring conversations with MSPs and SIP providers.

Tech

Vodia’s REST API takes VoIP communication to the next level, offering businesses full control over their PBX environment. With seamless integration into CRMs, automated provisioning, and custom reporting, Vodia’s API streamlines workflows and enhances user experiences. It supports powerful features like voice calls, SMS, fax, voicemail transcription, and advanced analytics. Whether deploying on-premise or in the cloud, Vodia provides a flexible, scalable, and reliable solution for businesses of all sizes. Integrate with Microsoft Teams, optimize telephony processes, and deliver top-notch call quality with Vodia’s PBX system.

Tech

Vodia's IVR has become even more powerful with JavaScript control, enabling dynamic prompts and call flow adjustments directly from a server. By leveraging HTTP requests, the IVR can fetch responses in real-time, allowing customized greetings, prompts, and call transfers based on caller input. For example, customer codes entered via DTMF can be validated through a server, triggering personalized responses and directing calls to the appropriate destination. This flexibility enhances automation and improves customer interactions, making Vodia’s IVR a highly adaptable and intelligent solution for businesses.

Announcement

The FCC has reinstated net neutrality rules, classifying broadband as an essential service under Title II to prevent ISPs from blocking, throttling, or prioritizing content for payment. Originally introduced in 2015 under President Obama and repealed in 2017 during the Trump administration, the rules have been a point of contention, with tech giants like Amazon, Apple, and Meta supporting their return. However, a federal court ruling in early 2024 challenged the FCC’s authority, potentially halting decades-long efforts for comprehensive oversight.

Editorial

Vodia PBX, integrated with Microsoft Teams, provides schools with a robust communication solution that enhances safety, efficiency, and collaboration. By combining VoIP technology with Teams, schools can seamlessly streamline communication across devices, manage emergency notifications, and optimize daily operations. A case study of Bright Future High School illustrates how this integration supports a variety of needs, from classroom phones and school bells to overhead paging systems. Vodia’s easy-to-use solution ensures that schools stay connected and responsive while simplifying their communication infrastructure for a more efficient educational environment.

Tech

Vodia Networks is excited to announce its integration with Cliniko, a leading practice management software for healthcare providers. This integration enables seamless call handling by automatically displaying patient records from Cliniko when calls come in, allowing staff to quickly access the relevant details. The integration enhances patient interactions, streamlines workflows, and supports healthcare organizations in providing better care while maintaining HIPAA compliance and data security. Vodia’s feature-rich PBX ensures improved operational efficiency and reduced telephony costs for healthcare providers.

Editorial

ConnectPlus, a fictional call center with 150 agents and 20 support team members, faced several challenges in managing its phone systems and customer interactions. The company struggled with inefficient call routing, long wait times, and inadequate reporting, especially as it relied on Microsoft Teams for internal communication. To improve operational efficiency and enhance the customer experience, ConnectPlus sought a solution that could streamline its processes across multiple devices and platforms. Integrating Vodia’s PBX with Teams provided the ideal solution, optimizing their call handling and overall communication capabilities.

Editorial

Nursing homes require seamless, secure communication to ensure quality care, and Vodia’s cloud-based PBX is the ideal solution. With features like ACD, call recording, emergency notifications and MS Teams integration, Vodia streamlines staff coordination, enhances resident safety, and simplifies admin workflows. Our system supports DECT, SIP phones, smartphones, and web browsers, providing flexible connectivity. Vodia’s Smart Fax ensures secure document transmission, while our API enables custom integrations with EHRs and telemedicine software. Designed for scalability, privacy, and reliability, Vodia empowers nursing homes to maintain smooth operations.

Editorial

Vodia Networks provides state-of-the-art cloud communication solutions tailored for enterprises, contact centers, and service providers. With MS Teams certification, TLS 1.3 compliance, and support for over 6,000 extensions per virtual machine, Vodia’s phone system stands out as the most feature-rich, scalable, and secure option on the market. Whether you’re seeking seamless integration with SIP devices, robust call center management tools, or the ability to white-label the system as an MSP, Vodia offers unparalleled flexibility and value. Explore the 10 reasons why Vodia is the best business phone system for organizations of all sizes.

Webinar

In our latest webinar, we dive into the seamless integration of Vodia SBC with MS Teams and Fanvil devices, offering a comprehensive overview of how these solutions can enhance your business communication system. Our experts share insights on the benefits of connecting MS Teams with Vodia’s cloud-based PBX, the flexibility of supporting over 50 SIP trunk providers, and the advanced features of Fanvil’s IP phones. Whether you’re looking to optimize your Teams environment or explore new deployment options for your communication setup, this session provides valuable takeaways for businesses of all sizes. Watch the on-demand webinar now.

Announcement

Vodia Sales Engineer Eric Altman participated in a strategic planning meeting in Washington, DC, with BCM One, SIP Trunk, Cove Central, and elite resellers to discuss joint strategies and goals for 2025. As a trusted partner of these organizations and a member of the Cove Central Technology Alliance Partner Program (TAPP) since November 2023, Vodia continues to build on its strong industry relationships. The meeting highlighted opportunities for collaboration and innovation, aligning with Vodia's recent milestone: the certification of the Vodia PBX for Microsoft Teams. Announced in November, this certification enables businesses to enhance their Teams ecosystems with critical functionalities such as SIP trunk call routing and VoIP endpoint connectivity.