How to configure your Telynx SIP trunk with Vodia PBX
Published on:
January 14, 2019
This guide provides a comprehensive overview of configuring the Vodia phone system with Telnyx phone service using Registration. It begins with setting up a Telnyx account, including purchasing a phone number and creating a connection with secure credentials. Once the connection is established, the guide walks you through provisioning your number and assigning it to the created connection. The outbound profile setup enables outbound calling through Telnyx, and Vodia PBX integration is simplified with automatic dial plans. Additionally, routing incoming calls to specific extensions or external URLs is covered, along with managing multiple DIDs through Vodia’s DID management.
This article will provide you with a step-by-step guide for configuring your Vodia phone system with Telnyx phone service using Registration.
The first thing we need to do is get you set up on the portal.
Configuring your account on the Telnyx
Purchase a Number:
Visit the NUMBERS page via the navigation on the left-hand side
Select the SEARCH NUMBER tab
Select your search type: (NPA-NXX, Region, Toll-Free or Advanced)
Input your search criteria and click SEARCH
The result will display below
Click "+ADD to CART" to select the number(s) you'd like to purchase
Click on the Shopping Cart to view your selected numbers and check out
Once purchased, your number will be visible on the "My Numbers" tab within the NUMBERS page
Setup Up You Connection
Visit the CONNECTIONS page via the navigation menu on the left-hand side
Click the "ADD CONNECTION" button (located toward the top right corner
Input a name for the connection
Select "Credential" for your authentication Method and input a Username and Password of your choosing and is secure.
Click the "CREATE" button to finish creation your connection
Note: You can also set up the connection with the external IP address of your Vodia PBX or the FQDN.
Provision your Number: (Assign to a connection)
Go back to the NUMBERS page via the navigation menu on the left-hand side
Select the MY NUMBERS tab (This may have defaulted to this already)
Click the "Select Connection" drop-down next to your number. You should see the connection you just created -select it
Your number is now all set on the Telenyx user portal
Create an Outbound Profile
Visit the OUTBOUND section via the navigation menu on the left-hand side
Click the "+ ADD OUTBOUND PROFILE" button (located towards the top right corner)
Select the connection you created via the "Select Connection" drop -down
Choose the "Traffic Type and "Service Plan" that meets your needs.
Click "ADD"
You are no setup for outbound calling.
Configuring Vodia PBX User-Pass Authentication
In your, Vodia PBX navigate to your Domain, and on the left-hand side choose TRUNKS ---> VoIP Providers
Click on add and choose Telnyx trunk, and enter the user and password you've created in your Telnyx account
Click on create
The Vodia PBX has the Telnyx template built in, so there's no need to enter the SIP outbound proxy and trunk headers configuration. Vodia automatically creates a dial plan for the domain so there's no need to create a dial plan unless you wanted to edit it.
Routing incoming calls
Navigate to your registered Telynx trunk, and scroll down to set the incoming call under "Routing/Redirection"
Vodia supports the following inbound methods.
Send all to the destination request URL
Send all calls to a specific account
Send to a 10 Digit DID
Match extension after a prefix
Use a list of expression
For this exercise, we are going choose "Send all calls to a specific account" When you call into the system all calls will go the specified extension.
If you have multiple Telnyx phone numbers you would like to route into the Vodia PBX, you can follow these steps:
DID Management
Navigate to DID management in admin mode
The DID management will help you configure multiple DIDs by assigning them to specific extensions the system.
Navigate to your Telnyx trunk from your Vodia PBX system and scroll down to "Routing/Redirection" and choose "Send all to the destination request URL"
Vodia hat die Echtzeit-API von OpenAI in seine PBX integriert und ermöglicht so Echtzeit-KI-gestützte Hotel Telefonsysteme, die den Gästeservice verbessern. Durch die Nutzung natürlicher Sprachverarbeitung können Gäste Reservierungen vornehmen, Dienstleistungen anfordern und auf Hotel Annehmlichkeiten in mehreren Sprachen zugreifen – alles über Sprachbefehle. Diese Integration rationalisiert den Hotelbetrieb, reduziert die Arbeitsbelastung des Personals und verbessert die Gästezufriedenheit. Ob Sie ein Zimmer buchen, einen Zimmerservice bestellen oder einen Transport organisieren – KI-gestützte Telefonsysteme sorgen für nahtlose Kommunikation und Effizienz.
ConnectPlus, ein fiktives Callcenter, stand bei der Verwaltung seiner Telefonsysteme und Kundeninteraktionen vor mehreren Herausforderungen. Das Unternehmen hatte mit ineffizienter Anrufweiterleitung, langen Wartezeiten und unzureichender Berichterstattung zu kämpfen, insbesondere da es für die interne Kommunikation auf MS Teams angewiesen war. Um die betriebliche Effizienz und das Kundenerlebnis zu verbessern, suchte ConnectPlus nach einer Lösung, die seine Prozesse über mehrere Geräte und Plattformen hinweg rationalisieren konnte. Die Integration der PBX von Vodia mit Teams bot die ideale Lösung und optimierte die Anrufbearbeitung.
Vodia Networks nutzt eine verteilte Architektur für seine Kommunikationsplattform und reduziert so die mit zentralisierten Systemen verbundenen Risiken. Im Gegensatz zu Einzelserverlösungen, die einen einzigen Fehlerpunkt erzeugen, verteilt der Ansatz von Vodia die Last auf mehrere Server und gewährleistet so einen kontinuierlichen Betrieb auch bei Hardware- oder Softwareproblemen. Jeder Server arbeitet unabhängig mit seinen eigenen Daten, was ein schnelles Failover ermöglicht und Störungen minimiert. Bereitstellungsoptionen vor Ort bieten zusätzliche Kontrolle über Sicherheit und Leistung.