Announcement

Vodia Networks has announced a strategic distribution partnership with Comms Group Global (ASX: CCG), aiming to expand the reach of its feature-rich cloud PBX solutions across APAC and EMEA. Through this collaboration, Comms Group Global will serve as an official reseller, providing businesses of all sizes with scalable, secure, and integrated telephony solutions. Customers will benefit from advanced call management features, Microsoft Teams integration, and robust security standards, while also gaining access to Comms Group’s SIP coverage in over 65 countries. The partnership enables a streamlined “one-touch” provisioning process, ensuring fast and seamless deployment for enterprises and SMEs seeking to improve efficiency and reduce operational costs.

Editorial

Although many consider fax outdated, it continues to play a crucial role in sectors where compliance, confidentiality, and legal proof of delivery are non-negotiable. Healthcare providers rely on fax to meet HIPAA requirements, while industries such as finance, law, and real estate depend on it for contracts and documents that require signatures or legally verifiable transmission. Unlike email, fax offers confirmation reports that serve as proof of receipt, along with time-stamped records that hold up in legal proceedings. With Vodia’s PBX, digital fax becomes faster, easier, and more accessible than ever before, enabling users to drag and drop documents, monitor transmission progress, and receive immediate confirmations.

Tech

JavaScript IVR transforms the way businesses handle incoming calls by enabling fully customizable, intelligent phone menu systems. Unlike static IVR setups with limited, pre-defined options, JavaScript IVR allows you to create dynamic call flows that adapt in real time based on caller input, business data, or even external API integrations. This means you can route calls more efficiently, automate complex processes, and offer highly personalized experiences to your customers. Whether you want to check customer records before transferring a call, adjust menu options based on time of day, or integrate with CRM systems for instant data access, JavaScript IVR gives you the flexibility and control to make it happen - all while improving efficiency and enhancing caller satisfaction.