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Announcement

VODIA ANNOUNCES INTEROPERABILITY WITH PROMPTVOICE

Published on:

November 22, 2022

PromptVoice sells its white-label service via the channel. It’s used by unified communications and contact center service providers and their resellers to provide professional recordings as part of their solutions. Vodia resellers can now profit from providing professional prompts, in-queue and on-hold audio recordings as part of their telephony solutions.

David Porter

Burlington, MA – November 21, 2022 – Vodia Networks (“Vodia”), maker of cutting-edge software-based telephone systems, is pleased to announce the interoperability of its phone system with PromptVoice, maker of the world’s most powerful telephony on-hold, in-queue and multi-lingual professional recording service.

PromptVoice sells its white-label service via the channel. It’s used by unified communications and contact center service providers and their resellers to provide professional recordings as part of their solutions. Vodia resellers can now profit from providing professional prompts, in-queue and on-hold audio recordings as part of their telephony solutions. PromptVoice enables end-users and resellers to procure voice artist or text-to-speech recordings which they can write themselves or select from more than 10,000 professionally scripted and pre-recorded messages. PromptVoice mixes the messages with license-free music selected from the huge library and schedule when they should play. It’s a simple but powerful way to improve caller experience.

“In an ongoing effort to enhance and improve CX, Vodia is proud to work together with PromptVoice,” said Eric Altman, Vodia Sales Engineer. “Whether it’s a call center or any business looking to customize their on-hold messages and music, Vodia and PromptVoice offer the means to enhance that caller experience in a professional, robust and seamless way.”

”Selling a phone system without professional recordings is like selling a car without the paint,” said Anthony Buxton, CEO of PromptVoice. “It works technically, but voice-over recordings are needed before it can be used effectively. PromptVoice enables Vodia and its resellers to sell a complete solution and make more margin at the same time.”

About PromptVoice

PromptVoice®, provider of the world’s most powerful telephony audio solution, is the telecoms channel’s partner for professionally recorded prompts, in-queue and on-hold audio. The company enables UC and CC  providers to offer top quality recordings in over 50 languages using its innovative and disruptive streaming solution. Founded in 1994, the company provides many of the world’s largest companies with professional recordings that are listened to 6 billion times a year in over 60 countries across the globe.  www.promptvoice.com

About Vodia Networks, Inc.

Vodia Networks has been a trendsetter in the Voice over Internet Protocol (VoIP) industry for over a decade. Since 2006, Vodia has led the VoIP world in innovation and forward-thinking development, particularly with its early adoption of a multi-tenancy platform for its customers – Vodia was the first company to offer a true multi-tenancy platform and it remains one of the very few companies that can deliver it. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs for numerous third-party SW and CRM systems. For additional information please visit www.vodia.com.

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