Retour au blog
Tech

Translation Editor Revisited

Published on:

June 16, 2014

In version 5.2.3 we've enhanced the localization process for both the web interface and emails. Instead of relying on Excel tables for translations, we now allow partners worldwide to make localized edits directly in the interface, ensuring the translations are contextually accurate. We've moved all text prompts to the cloud for a single, unified translation source. This shift eliminates issues from mixing local content with server data. While some translation inconsistencies, like Russian text appearing in Turkish, have arisen, we encourage users to report such issues to help us improve and fill gaps as new features are added.

Christian Stredicke

Some time ago we added the possibility to edit the texts in the web interface and for emails. Instead of translating the items into the various languages available, we allow partners around the world to help us with truly localized texts clients can understand. The edits can be done right on the web interface - no more Excel tables where texts are translated out of context.

For 5.2.3 we've taken a second look at this. We have now loaded all prompts on our server in the cloud, so we have a single source for all the translations. The previous solution of mixing local content on the hard drive with content from the server was plagued by some weaknesses. Instead of blending the content locally, we now blend it on the server. Local changes are included regardless of whether or not we white-listed the author. This makes it possible that the local changes may persist, even if a new version is released.

It seems over time some of the languages have suffered. For example, Russian texts have somehow made their way into the Turkish translations; we were wondering where and how it could have happened and what we can do. At the end of the day, it seems the best solution is users who experience such problems should send us an email and help us with the translations for a particular country. In this way we can solve the problems with the wrong language in the wrong place, and we can fill in the gaps stemming from the new features we have been adding over time.

Derniers articles

Voir tous
Tech

Building Intelligent Voice Response Systems with Vodia's JavaScript IVR

JavaScript IVR transforms the way businesses handle incoming calls by enabling fully customizable, intelligent phone menu systems. Unlike static IVR setups with limited, pre-defined options, JavaScript IVR allows you to create dynamic call flows that adapt in real time based on caller input, business data, or even external API integrations. This means you can route calls more efficiently, automate complex processes, and offer highly personalized experiences to your customers. Whether you want to check customer records before transferring a call, adjust menu options based on time of day, or integrate with CRM systems for instant data access, JavaScript IVR gives you the flexibility and control to make it happen - all while improving efficiency and enhancing caller satisfaction.

August 11, 2025
Announcement

Get The Support You Need Easily Through The Vodia Help Center On Jira

Vodia support is now easier to access through the Vodia Help Center on Jira, giving partners and customers a centralized platform to submit technical support tickets, ask sales or licensing questions, and suggest new features. With a valid license key, users can open detailed requests and track their status in one place. The portal also brings together Vodia documentation, the PBX API, and the Vodia forum, making it the go-to resource for everything Vodia. Whether you're troubleshooting, planning an upgrade, or just need guidance, the Help Center is designed to streamline your experience and connect you with the right support faster.

August 7, 2025
Announcement

Vodia Attends ChannelCon 2025 in Nashville

At ChannelCon 2025 in Nashville, Vodia Sales Engineer Eric Altman engaged with MSPs and IT professionals to explore how AI is shaping the future of managed services. He emphasized that ChannelCon remains a valuable space for building strong vendor-partner relationships, especially as AI continues to dominate industry conversations. Altman noted how Vodia is helping MSPs unlock greater flexibility by combining powerful PBX features with AI-driven capabilities like dynamic call analytics, customized call flows, and automated performance reporting. He also highlighted Vodia’s recent launch of prepaid cloud instances on AWS, DigitalOcean, and Microsoft Azure, designed to streamline deployment for MSPs without infrastructure or licensing delays.

August 5, 2025