Retour au blog
Announcement

Vodia Now Integrates with Grafana®

Published on:

June 19, 2024

Vodia now integrates with Grafana Labs®' technology to enhance observability in installations, addressing the needs of critical infrastructure environments like emergency services and healthcare. By integrating with Grafana's® scalable metrics, logs and traces solutions, Vodia ensures secure and reliable communication systems. This integration enables geo-redundant deployment and proactive incident response, supporting Vodia's commitment to IT security. Vodia also provides extensive support for implementing, monitoring and auditing these high-availability communication solutions, ensuring seamless integration with various platforms and adherence to stringent data protection measures.

David Porter

Vodia Networks, Inc. now integrates with Grafana®* Labs (Grafana®), provider of the world’s most ubiquitous, open and composable operational dashboards, in on-premise installations. 

Grafana’s technology helps enterprises achieve key observability goals with its LGTM Stack: the stack features scalable metrics (Grafana Mimir™), logs (Grafana Loki®) and traces (Grafana Tempo®) alongside enterprise data source plugins, dashboard management, alerting, reporting and security. Grafana’s fully-managed Grafana Cloud and self-managed Grafana Enterprise help organizations get observability up and running; this includes turnkey solutions for Kubernetes and infrastructure monitoring, incident response management, load testing, application observability and more.

Vodia communication systems are deployed in highly sensitive environments, including emergency services and energy supply, healthcare and waste disposal. In emergencies, available, secure communication and proper system control are crucial. To provide solutions for the specific needs of these environments, Vodia integrates into applications that may fall under the requirements of the Critical Infrastructure (CRITIS) regulation - these requirements are subject to the IT Security Act (USA) and the European Cyber Resilience Act. Advanced Persistent Threats (APTs) are always a concern in such applications. Vodia demonstrates its capabilities in resilience, high availability and impeccable communication quality while maintaining the highest IT security and data protection standards.

Vodia integrates into Grafana monitoring solutions to mitigate risks: when redundant operating environments are deployed for increased fault tolerance, multiple instances of the communication system operate in a geo-redundant manner. Grafana’s solutions monitor every level of IT infrastructure, all the way down to the endpoints, and in case of emergency the company’s solutions trigger corresponding communication channels. In many instances this enables a response before restricted availability occurs.

More than 3,000 Grafana customers - including Bloomberg, Citigroup, Dell Technologies, Salesforce and TomTom - and more than 20 million users worldwide depend on Grafana’s industry-leading open source technology for both dashboards and visualization.

Vodia develops and manufactures the industry’s leading communication system and actively supports its partners:

  • Support in implementing Vodia in critical applications
  • Provision of solutions for monitoring Vodia in high-availability operating environments
  • Support in the design and deployment of communication solutions of the highest availability
  • Support for IS audits and penetration tests
  • Assistance in establishing Information Security Management System (ISMS)
  • Support in the design and implementation of technical and organizational measures in data protection, including GDPR in the EU

Want to learn more about Vodia’s seamless integration with Grafana and other cutting-edge platforms? About how to protect your data? We’re available at sales@vodia.com and +1 (617) 861-3490.

About Vodia Networks, Inc. 

Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux or Mac platforms. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs, for myriad third-party software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Visit Vodia on LinkedIn, Twitter and YouTube. 

* The Grafana Labs Marks are trademarks of Grafana Labs, and are used with Grafana Labs’ permission. We are not affiliated with, endorsed or sponsored by Grafana Labs or its affiliates.

Derniers articles

Voir tous
Editorial

How Vodia Helps Hotels Not Disturb Their Guests

Vodia’s cloud PBX system enhances the Do-Not-Disturb (DND) function for hotels, allowing guests to manage their privacy through buttons in the room or on the phone. The system syncs with PMS for seamless functionality, enabling hotel operators to manually override DND when guests struggle to disable it. For critical situations, like room service follow-ups, the system allows specific extensions to bypass DND, ensuring guests are reachable when needed. VIP guest management features, guest-to-guest call restrictions and automatic resets upon checkout ensure privacy, security, and convenience, improving the guest experience while maintaining operational efficiency.

October 22, 2024
Tech

WLAN and VoIP: What You Need to Know

As businesses increasingly adopt Wireless Local Area Networks (WLAN), understanding its impact on Voice over IP (VoIP) is essential. While WLAN offers flexibility and mobility, it can lead to call quality issues due to packet loss and bursts during access point switching. To combat these challenges, organizations can utilize robust codecs like OPUS which are designed to handle packet loss effectively and employ Session Border Controllers (SBCs) to enhance jitter buffers. By incorporating these solutions, companies can ensure a more reliable VoIP experience that meets the demands of modern workplaces, allowing seamless communication without interruptions.

October 10, 2024
Tech

Call Forwarding Glitches

In the late 1980s, prank calls were a common form of entertainment but often caused confusion, similar to today’s call forwarding glitches. Recently, a client migrating to a new PBX system experienced disruptions when users mistyped numbers for call forwarding. While user errors are common, there's a bigger concern: calls being misdirected to emergency numbers or costly lines, especially since many VoIP phones lack security features. Solutions include restricting call forwarding to internal numbers, blocking access or allowing only specific, pre-approved numbers. Ultimately, balancing control over settings is essential to prevent glitches while keeping systems user-friendly.

October 8, 2024