Making Calls:‍

• Redial: *66 - Automatically redials the last dialed phone number.
• Call Return: *69 - Returns the call to the most recent incoming number. 

Transferring Calls:

• ‍‍Transfer: *77 - Initiates a call transfer to another extension or phone number.
• Call Park: *85 - Parks a call on a specific call park extension for later retrieval.
• Retrieve Parked Call: *86 - Retrieves a call parked on a specific call park extension.
• Call Pickup: *87 - Allows you to pick up an incoming call ringing on another phone within your call pickup group.

Voicemail:

• ‍‍Activate Voicemail as Email: *95 - Enables voicemail messages to be sent to your email as audio attachments.
• Deactivate Voicemail as Email: *96 - Disables the forwarding of voicemail messages to your email.
• Go to Voicemail: *97 - Directly access your voicemail box to listen to voicemail messages.
• Record New Greeting: *98 - Records a new voicemail greeting message.
• Clear Voice Message Indicator: *99 - Clears the indication of new voicemail messages.

Miscellaneous:

• Conference: *53 - Initiates a conference call between multiple parties.
• Show Account Balance: *61 - Displays account balance information.
• Wakeup Call: *62 - Schedules a wakeup call for a specified time.
• Customer Originated Trace (CDR): *63 - Traces the details of a specific customer call.
• Clean Up Extensions: *84 - Removes unused or disconnected extensions from the system.
• Add to White List: *91 - Adds a phone number to the whitelist, allowing incoming calls from this number.
• Add to Black List: *92 - Adds a phone number to the blacklist, blocking incoming calls from this number.
• Add to Do-Not-Call List: *50 - Adds a phone number to the do-not-call list, preventing outgoing calls to that number.
• Room Cleaned: *57 - Notifies the system a room has been cleaned and is available.
• Set ANI: *59 - Sets the automatic number identification (ANI) for a call.
• Echo Test: *56 - Performs an echo test to check audio quality of the call.
• Recording:
  - Listen to Automatic Recordings: *58 - Allows you to listen to automatic call recordings.
  - Record On Key: *93 - Records the current call.
  - Record Off Key: *94 - Ends the recording of the current call.

Cellphone:

• Call Cell Phone of the Extension: *00 - Calls the cell phone associated with the extension.
• Retrieve Call from Cell Phone: *51 - Retrieves an ongoing call from the cell phone back and returns it to the desk phone.
• Enter Cell Phone Menu: *54 - Accesses menu options for cell phone integration.
• Move Current Call to Cellphone: *52 - Moves the current call from the desk phone to the cell phone.

Anonymous Calls:

• ‍‍Block CID (Activate): *67 - Blocks caller ID for the current outgoing call.
• Block CID (Deactivate): *68 - Deactivates caller ID for the current outgoing call.
• Block Anonymous Calls: *88 - Blocks incoming calls from anonymous or blocked numbers.
• Deactivate Blocking of Anonymous Calls: *89 - Disables blocking of incoming calls from anonymous or blocked numbers.

Call Center:

• ‍‍Agent Login: *64 - Logs agent into call center queue for receiving calls.
• Agent Logout: *65 - Logs an agent out of the call center queue, halting the reception of calls.
• Call Barge In: *81 - Allows a supervisor or authorized user to barge in on a call.
• Teach Mode: *82 - Allows a supervisor or authorized user to provide assistance or training during a call.
• Mix Audio In: *83 - Mixes audio from an external source into a call.
• Listen In: *83 - Allows a supervisor or authorized user to listen in on a call.
• Queue Outbound Calling: *55 - Queues outbound calls for later automatic dialing.

Call Forwarding:

• ‍‍Hot Desking: *70 - Enables hot desking, allowing you to log in and use any phone as your own.
• Activate Call Forward All: *71 - Activates call forwarding for all incoming calls.
• Deactivate Call Forward All: *72 - Deactivates call forwarding for all incoming calls.
• Activate Call Forward on Busy: *73 - Activates call forwarding when your extension is busy.
• Deactivate Call Forward on Busy: *74 - Deactivates call forwarding when your extension is busy.
• Activate Call Forward on No Answer: *75 - Activates call forwarding when there is no answer from your extension.
• Deactivate Call Forward on No Answer: *76 - Deactivates call forwarding when there is no answer from your extension.
• Set Night Mode for Group Accounts: *80 - Sets the system to night mode for group accounts, changing call handling rules.
• Activate Do Not Disturb (DND): *78 - Activates DND, redirecting incoming calls to voicemail.
• Deactivate Do Not Disturb (DND): *79 - Deactivates DND mode so incoming calls ring your extension.